Customers` Favorites
Customers` Favorites
“Deliciosa comida y muy buena atención. El mejor pollo...Que delicia todo. Se lo recomiendo en Kendall“
Customers` Favorites
“It was our first time and the experience was incredible, my husband is very difficult to please and he loved everything, he loves the meat, the only thing we didn't like was the tamale but it's not because it's bad we are simply Cuban and it is very different but it Others without complaints, we will surely return“
Customers` Favorites
“fresh and good tast all the time.“
Customers` Favorites
“Excelentes sándwiches, muy buena atención.“
Customers` Favorites
“The food is full of flavor and is tasty!“
Customers` Favorites
“A mi me gusta mucho Chick-Fil -A gracias para los que comen ahí muy Agradecida“
Customers` Favorites
“Delicious and great service by Angie!“
Customers` Favorites
“MUY BUENA 👌 ATENCIÓN RÁPIDO Y LIMPIO“
Customers` Favorites
“I’ve been coming to this Chicken Kitchen almost every week, and I never go to any other location. The employees here are always so welcoming, and they start preparing my food as soon as I walk in. I usually see Juan, who is an amazing guy, always friendly and attentive. The staff has been consistently kind and helpful since I started coming here. On the rare occasion I’ve had an issue, they’re quick to resolve it. I’ve never had any problems here, and I’ll continue to keep coming back. Great job, everyone!“
Customers` Favorites
“I’ve been going to various Chicken Kitchen locations for years, and it’s always been a pleasant experience. But now that I work next to the Bird Road store, I have to say — this location stands out even more.
Not only is the staff extremely helpful, but they’re also genuinely friendly and welcoming, which makes a big difference in your day. In a time when so many fast-casual restaurants have let their food quality slip, Chicken Kitchen has made it a point to maintain their standards — and it shows. The food is always fresh, consistent, and satisfying.
It’s rare to find a place where both the service and food quality are this dependable. Bird Road Chicken Kitchen — you’ve got my loyalty.“
Customers` Favorites
“The place was full but they were really fast with my order. The woman who brought my order to the table was very nice and the and the man (i think was the manager) who sorted out the dishes to throw away was very kind. Overall, the staff is quite attentive.“
Customers` Favorites
“The rice bowl was very good...no complaints there. If I'm ever in Miami again, I'll visit this place. I loved how well the flavors came together. However, the service wasn't that great. The guy preparing the food had a bit of an attitude, like he was bothered. He wouldn't speak when I'd ask questions. He'd just point at things.“
Customers` Favorites
“Disclaimer: I am not the audience for ordering food and picking it up from a box without interacting with human beings. I'm not there yet. So although I'd heard of Soulfly, I wasn't particularly interested in visiting. Nevertheless, was celebrating my mom's birthday and the birthday girl wanted to come here after our wine tasting next door.
I'm glad the experience was not as impersonal as I anticipated. Partly because I just didn't feel like sticking to the script but also I couldn't get that doggone pickup situation together. LOL I had so many issues with the code to retrieve my order, it was seriously comical. I did observe others come in, put in the code, get the food and go though.
You do have to order on the kiosk but I was able to ask the manager if I could order it like this or that, which he happily made note of for my particular order. There was a little wait for having ordered onsite - things would have felt quicker had I ordered online from offsite then stopped in to pickup when notified the order was ready. I had the wings and cajun rice. Now what surprised me was that chicken! Ok, Soulfly! Very nicely seasoned, good crisp on the outside and juicy on the inside. I was impressed considering my expectations. It reminded me of those good chinese takeout chicken wings. Nice surprise. The cajun rice was just okay for me.
The challenges to me coming back are that the price is just high for what you get. I understand there is a cost for "convenience" so it is what it is. However adding $6.54 to the order when I had to do the work to place it then pick it up is.... I don't and won't mind continuing to do things the old school way to pay a more reasonable price for fried chicken in other nearby neighborhoods. Also, no "convenient" parking. I feel like this spot is more geared towards people strolling on the street or for food delivery drivers who will be on a moped only.
Overall for the chicken and helpfulness of the onsite staff, I give it a 3.5, not just a 3.“
Customers` Favorites
“I’ve been to this amazing place a couple of times let me just say they are very clean and very attentive with their customers a very nice young lady Genesis helped me and made a delicious healthy bowl I highly recommend if you are looking to eat a healthy lunch,dinner“
Customers` Favorites
“I was there saturday for the car show. The food was great and the staff was very kind and welcoming. I will continue to visit this PDQ. Again big thumbs up to all the workers.“
Customers` Favorites
“Very disappointed that they have not included one of the most popular sandwiches, chicken salad. It’s a customer favorite at other locations.“
Customers` Favorites
“The food is fresh, flavorful, and generously portioned, especially the rotisserie chicken and lomo saltado. All the staff members are very nice and professional. Isbel is very friendly. I highly recommend this place. I highly recommend this place.“
Customers` Favorites
“Great experience great service food always hot and fresh.I love the team in Doral this is by far the best Pollo Tropical in all Florida.They are fast they work together and efficiently even tho is always pack I love this place🙏🏼❤️☝🏼“
Customers` Favorites
“I love this location being close to home but they really need to figure something out with the parking lady out front harassing guests. This chick fil a is legit the only business open in the building on the whole block yet you can’t park for 5 minutes out front to get food. The garage is $8! The city should rezone the parking in front for 15 minutes Max or something. How are business supposed to survive here. They are losing a lot of business. We left today because the parking lady was harassing us. Meanwhile 6 police cars parked out front getting lunch, a city bus parked in the no parking zone to get lunch, 2 usps trucks parked in a no parking zone to get lunch. Are they special? The street is dead! Let the public people get their lunch.“
Customers` Favorites
“Food and staff were fine. Very nice staff. Atmosphere and condition of the place were pretty bad. Not dirty really, just super old, outdated and kind of 3rd world corporate I guess. Idk but was not welcoming or make me want to hang out a while there. Get your food to go! lol“
Customers` Favorites
“A delicious experience from beginning to end. The atmosphere is cozy and the service, fast and friendly. It exceeded my expectations: full of flavors, well presented and with fresh ingredients. Ideal to go with family or friends, I congratulate the team of workers.“
Customers` Favorites
“I've had the pleasure of visiting multiple chicken kitchen stores in Miami, and I can confidently say that this one stands out from the rest. The customer service is exceptional, and the food quality is consistently amazing. As someone with a background in food industry management, I can appreciate the attention to detail and commitment to excellence that this team demonstrates.
The management and staff are top-notch, and it's clear that they take pride in their work. The store's cleanliness is also impressive, with spotless facilities and a well-organized kitchen.
If you're looking for a reliable and delicious chicken kitchen experience in Miami, look no further. This store has earned my highest recommendation!“
Customers` Favorites
“Pollo Tropical offers a solid selection of flavorful, Caribbean-inspired dishes at a good value. One of the highlights for me is their coconut shrimp—crispy, lightly sweet, and well-seasoned. The shrimp are a great size and have a nice crunch without being overly greasy.
I also really enjoy their sweet plantains. They’re soft, caramelized just right, and make for a great side dish. If you like plantains, these won’t disappoint.
The service is usually quick, and the atmosphere is casual and laid-back. It’s a good spot for a quick meal that’s different from the usual fast food options. If you’re in the mood for something tropical, it’s definitely worth a stop.
⭐️⭐️⭐️⭐️“
Customers` Favorites
“HANDS DOWN THE BEST BARBECUE I EVER HAD“
Customers` Favorites
“DELISH. The chicken is amazing… but the frosted lemonade?… 🤤“
Customers` Favorites
“Elizabeth provided amazing service during my visit to Pollo Tropical. She was welcoming, attentive, and made sure everything with my order was perfect. Her friendly attitude and professionalism really stood out and made the experience even better. Employees like Elizabeth truly make a difference—I’ll definitely be coming back thanks to her excellent service!“
Customers` Favorites
“Delicious!!! Good place in Kendal Miami!!! Recomended😎“
Customers` Favorites
“Wow, I went during my lunch break, and the line moved so quickly. They had everyone’s order ready by the time they got to the window. They put utensils, napkins, and sauces in the bag. The food was fresh and the sauces were actually filled up not half empty. I was blown away!“
Customers` Favorites
“I want to give a huge shoutout to Khooney at KFC! After more than 20 visits to this location, I can confidently say she is an absolute gem. From the moment you walk in, Khooney greets everyone with a warm smile and a genuinely welcoming attitude. She creates such a positive atmosphere that makes coming here a pleasure.
Her ability to multitask is nothing short of impressive. Whether she’s taking orders, helping the kitchen staff, or addressing customer needs, she handles everything with efficiency and a calm demeanor. On top of that, Khooney knows the menu like the back of her hand! She’s always ready to offer great suggestions or help customize orders, ensuring every customer leaves happy.
This level of dedication and helpfulness is rare, and it’s clear Khooney takes pride in what she does. She truly elevates the customer experience, and I can’t thank her enough for making every visit so enjoyable. KFC is lucky to have her!“
Customers` Favorites
“Not only do I love the food but so does my 5 year old. The employees are very patient with him as he likes to be independent and tell them himself what he wants in his bowl. Always a great experience at this location
Kid-friendliness: 5 year old approved“
“Nuggets and waffles were a bit dry, the wings were okay and the chicken sandwich was good. When you go in you have to check in on the iPads to the left(the smaller ones). Once you type your name or order number a locker number will pop up on the screen for the corresponding locker on the far right. Then you just grab your food and go, no need for interactions with staff.“
Customers` Favorites
“All KFC will give you better service than to the rest of fast food places in my area. This franchise might be the only one where the employees actually listen to the customer, 98% accuracy. So far, good grilled chiken and I love their cole slaw.Decent.“
Customers` Favorites
“Kitchen Chicken is a hidden gem that truly lives up to its name! From the moment I walked in, I was greeted with friendly service and a warm atmosphere that made me feel right at home. The aroma of freshly cooked chicken filled the air, and I couldn't wait to dig in.
The menu offers a fantastic variety of chicken dishes, all cooked to perfection. I ordered the signature fried chicken, and it was hands down the best I've ever had—crispy on the outside, juicy and flavorful on the inside. The sides, especially the Brownies were the perfect complement to the meal.
What really sets Kitchen Chicken apart is the attention to detail and the quality of ingredients. Every bite tasted fresh and well-seasoned. It's clear that they put a lot of love into their cooking.
Whether you're dining in or taking out, Kitchen Chicken is the go-to spot for comfort food done right. I can't wait to come back and try more of their mouthwatering dishes!“
Customers` Favorites
“i eat here all the time. the food is great and the staff is super friendly. i’m not sure about all of the one star reviews, but my experience has always been pleasant.
Vegetarian options: you can go full vegan here.
Parking: it’s a strip mall, there’s plenty of parking“
Customers` Favorites
“Wheelchair accessibility: This is honestly one of the few places I have been with a "clear route for disabled people like myself and it's actually nice to have to wonder around an establishment having people just staring at me instead of offering to "help/assist" me“
Customers` Favorites
“The employees are truly incredible. They provide magnificent service while being very attentive and efficient. The workers who work the afternoons and evenings on the weekends are especially incredible, and deserve much praise for their hard work and dedication.“
Customers` Favorites
“Pase por el drive thru hoy y el muchacho de la ventana me dio la comida y no me dio la ración de yuca frita,cuando se la pedí me trajo una ración pequeña en lugar de la que yo había ordenado grande,se lo dije y me trajo una grande pero cruda completamente y además no me dio ni el dressing de cilantro,en fin todo malísimo el servicio pésimo y poquísima comida . cada día están peor en ese pollo tropical???“
Customers` Favorites
“Just another Pollo Tropical restaurant. Still the chicken is really good, the yuquitas are good, also the black beans and white rice, as well as the yellow curry sauce. I did drive thru and apparently the lady taking the order was in a rush or sounded like it; even though I did not have a car behind me.“
Customers` Favorites
“Amazing service by Connie, They were able to help me with an issue with a previous order that Kfc customer support wasn’t able to help me with. They were very nice and respectful and resolved the issue quickly. The food was amazing also! Thank you Connie !“
Customers` Favorites
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“The food is sooo flavorful!! I enjoyed every bite!!! Excellent food hands down!! I wish there was one in Michigan!!! I definitely will be back when I come to Florida!! Thank you!!“