I recently visited Planet Smoothie and had the pleasure of being assisted by Jasmine, who provided exceptional service. She recommended the 63-gram protein smoothie, and it was an absolute winner! Not only was the smoothie delicious, but it also packed an impressive amount of protein, making it perfect for a post-workout boost. Jasmine’s knowledge of the menu and friendly attitude made the experience even better. I’ll definitely be returning for more—highly recommend both the smoothie and Jasmine’s top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Adriana Sous
Sadly, my husband bought me a smoothie that I normally like. As soon he got home, I tasted and I knew was bad. The bananas flavor were off and the pineapple was so old that fermentation tickling my tongue. My husband was as frustrated as me, I injured my ancle a couple days before and I have to rest. But since is near by and I am a regular customer I decided to pass by with my smoothie to find a little of justice from the situation. I drove (my left ankle up, my right foot ready to take me there), went back with the smoothie and explained that something is wrong that I rather to have my money back (since the same fruits pretend to be back in a "new" one.. my appetite went off) so, very nicely I ask the young guy, so, he I understand have to ask a superior... went to the back.. texted and called.. minutes went by. I am standing on one leg, since I cannot put weight on my left foot and I ask nicely to please understand that was easier and also cheaper to just put the smoothie in the trash, but since I am a customer I didn't doubt to went and explained. Sadly they ask for a receipt, they ask for my husband's card, but never solve my problem. No offer to sit, no show any emphaty or consideration, actually the employee said to his boss in the phone "she said that she has an injury in her ankle" suggesting that I am acting my limping or went first to buy a medial support to wrap my foot for your $10?!?!
It is unbelievable how patient I was, I decided to leave the horrible smoothie on the store and limp back my car to get home empty hands. This is wrong. I am a costumer taking the time to drive back and explain your mistake, giving the place the opportunity to fix something and I was treated without any type of sympathy or respect towards my situation.
It was very probably my last visit to the place. I was not asking anything crazy or difficult. My smoothie was rotten so I want my money back.
Now, I can think in at least one option that was never offered to me "gift card" maybe?.. do I have to think for them the options to keep costumers happy after a wrong product??? it is very sad that I have to experience all that.
Food: 1
Service: 1
Josue Ramirez
Very delicious shakes and the girls are great and nice.
Atmosphere: 5
Food: 5
Service: 5
Nicole Perez
the acai bowls are delicious and attention is great!
Atmosphere: 5
Food: 5
Service: 5
S S
The place is exceptionally clean. Staff are friendly and absolute sweethearts. They thanked us for coming and wished us a wonderful day. No lie…we couldn’t have asked for better service.
My only issue was the actual smoothie. It was lifeless, bland and thin. It had no taste to it whatsoever. The girls were kind enough to remake them for us, but they still tasted like frozen chalk water. Worse, the store uses Stevia as its only form of sweetener, so if you’re not a Stevia fan, unfortunately there are no alternatives. We ended up tossing both of ours into the garbage 5 minutes later down the street. Total waste of $20. If I might request, can you possibly variegate the types of sweeteners you use or thicken the smoothie content? I realize this place aims to be healthy, but even sugar or Splenda can be safe with moderation. Only a suggestion. Otherwise, wonderful staff!
Atmosphere: 5
Food: 1
Service: 5
Gabby
I received a legitimate coupon and tried to redeem it in store, workers was aggravated.Planet smoothie has poor customer service or maybe to a certain type of people either way this place deserves 0 stars!
Atmosphere: 1
Food: 1
Service: 1
Ryan
Jasmine was sweet and quick with the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB & the Bee
Elliot Muskat
Lauren was a pleasure to chat with. 10/10 would come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Bikini
Dennis McCarty
Great selection
Atmosphere: 4
Food: 5
Service: 5
Shiloh Graves
Girl with dyed blonde tips gave excellent service. Cookie Crusher is totes amazin
The girl with the bleached blonde hair and glasses gave me amazing service even while on
Atmosphere: 5
Food: 5
Service: 5
Ethan Coston
The one with the blonde hair made a great smoothie and was very nice.
Atmosphere: 5
Food: 5
Service: 5
Christine Cosgrove
The staff are awesome!!!! Melanie, Peggy & Nico are
Atmosphere: 5
Food: 5
Service: 5
Brittany Todd
Perfect healthy treat 👌
Atmosphere: 5
Food: 5
Service: 5
Deitria Bishop
We always come here after work outs. My kids love the Dragon Fruit Lemon Splash. My husband likes a variety of smoothies from here. They never disappoint. Always great tasting smoothies.
I recently visited Planet Smoothie and had the pleasure of being assisted by Jasmine, who provided exceptional service. She recommended the 63-gram protein smoothie, and it was an absolute winner! Not only was the smoothie delicious, but it also packed an impressive amount of protein, making it perfect for a post-workout boost. Jasmine’s knowledge of the menu and friendly attitude made the experience even better. I’ll definitely be returning for more—highly recommend both the smoothie and Jasmine’s top-notch service!
Atmosphere: 5
Food: 5
Service: 5
Sadly, my husband bought me a smoothie that I normally like. As soon he got home, I tasted and I knew was bad. The bananas flavor were off and the pineapple was so old that fermentation tickling my tongue. My husband was as frustrated as me, I injured my ancle a couple days before and I have to rest. But since is near by and I am a regular customer I decided to pass by with my smoothie to find a little of justice from the situation. I drove (my left ankle up, my right foot ready to take me there), went back with the smoothie and explained that something is wrong that I rather to have my money back (since the same fruits pretend to be back in a "new" one.. my appetite went off) so, very nicely I ask the young guy, so, he I understand have to ask a superior... went to the back.. texted and called.. minutes went by. I am standing on one leg, since I cannot put weight on my left foot and I ask nicely to please understand that was easier and also cheaper to just put the smoothie in the trash, but since I am a customer I didn't doubt to went and explained. Sadly they ask for a receipt, they ask for my husband's card, but never solve my problem. No offer to sit, no show any emphaty or consideration, actually the employee said to his boss in the phone "she said that she has an injury in her ankle" suggesting that I am acting my limping or went first to buy a medial support to wrap my foot for your $10?!?!
It is unbelievable how patient I was, I decided to leave the horrible smoothie on the store and limp back my car to get home empty hands. This is wrong. I am a costumer taking the time to drive back and explain your mistake, giving the place the opportunity to fix something and I was treated without any type of sympathy or respect towards my situation.
It was very probably my last visit to the place. I was not asking anything crazy or difficult. My smoothie was rotten so I want my money back.
Now, I can think in at least one option that was never offered to me "gift card" maybe?.. do I have to think for them the options to keep costumers happy after a wrong product??? it is very sad that I have to experience all that.
Food: 1
Service: 1
Very delicious shakes and the girls are great and nice.
Atmosphere: 5
Food: 5
Service: 5
the acai bowls are delicious and attention is great!
Atmosphere: 5
Food: 5
Service: 5
The place is exceptionally clean. Staff are friendly and absolute sweethearts. They thanked us for coming and wished us a wonderful day. No lie…we couldn’t have asked for better service.
My only issue was the actual smoothie. It was lifeless, bland and thin. It had no taste to it whatsoever. The girls were kind enough to remake them for us, but they still tasted like frozen chalk water. Worse, the store uses Stevia as its only form of sweetener, so if you’re not a Stevia fan, unfortunately there are no alternatives.
We ended up tossing both of ours into the garbage 5 minutes later down the street. Total waste of $20. If I might request, can you possibly variegate the types of sweeteners you use or thicken the smoothie content? I realize this place aims to be healthy, but even sugar or Splenda can be safe with moderation. Only a suggestion. Otherwise, wonderful staff!
Atmosphere: 5
Food: 1
Service: 5
I received a legitimate coupon and tried to redeem it in store, workers was aggravated.Planet smoothie has poor customer service or maybe to a certain type of people either way this place deserves 0 stars!
Atmosphere: 1
Food: 1
Service: 1
Jasmine was sweet and quick with the service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB & the Bee
Lauren was a pleasure to chat with. 10/10 would come again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Bikini
Great selection
Atmosphere: 4
Food: 5
Service: 5
Girl with dyed blonde tips gave excellent service. Cookie Crusher is totes amazin
Kid-friendliness: AMAZIN
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookie Crusher
Restaurantji Recommends
The girl with the bleached blonde hair and glasses gave me amazing service even while on
Atmosphere: 5
Food: 5
Service: 5
The one with the blonde hair made a great smoothie and was very nice.
Atmosphere: 5
Food: 5
Service: 5
The staff are awesome!!!! Melanie, Peggy & Nico are
Atmosphere: 5
Food: 5
Service: 5
Perfect healthy treat 👌
Atmosphere: 5
Food: 5
Service: 5
We always come here after work outs. My kids love the Dragon Fruit Lemon Splash. My husband likes a variety of smoothies from here. They never disappoint. Always great tasting smoothies.
Service: 5
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