Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
11521 N Kendall Dr, Miami
(305) 596-4775
About Pollo Tropical
Customers' Favorites
Churrasco Steak - With Rice and Beans
Grilled Chicken Quesadilla Wrap Combo
Freshly Baked Chocolate Chip Cookie
1 2 Chicken with Rice and Beans
Whole Chicken with 4 Rolls
Pineapple Salsa Combo
Original Family Meal
Kids Tropichop Bowl
Cheesy Yuca Bites
Steak Tropichop
Pollo Tropical Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Pollo Tropical is a busy restaurant offering a variety of options, including vegetarian choices like black beans, corn, salads, and tomatoes. The staff is friendly, and the restaurant is generally clean, with a welcoming atmosphere created by background music. The food is delicious and freshly prepared, even during late hours. Customers often find the service impressive, with managers like Fidelina greeting guests warmly and making them feel truly welcome. The restaurant maintains a high standard of cleanliness, contributing to a positive experience overall. The chicken remains a highlight, and the yuquitas are also enjoyed by many. The black beans, white rice, and yellow curry sauce are popular side choices. Drive-thru service has been improving, with some customers noting quicker ordering, especially for those using the order ahead option. However, some guests have experienced mistakes at the drive-thru, with orders sometimes incomplete or incorrect, which can be frustrating. Despite minor issues, the food quality and friendly service continue to make it a popular spot for a satisfying meal.