Pollo Tropical Express

7501 Biscayne Blvd, Miami
(305) 944-0227

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Recent Reviews

Linda, the Manager at this store, is one of the greatest customer service people I've ever met. We came in the rain because our order was delivered completely incorrectly. The bag even broke in the parking lot, and all the food we It did manage to get spilled everywhere. To make matters worse, see this and promote Linda!
Has anyone else noticed all the billboard ads for Pollo Tropical's coconut shrimp lately? As a fan of coconut shrimp, I felt compelled to give them a try.

I went through the drive-thru to order a coconut shrimp platter. The person taking my order seemed a bit irritated. When I got my food, the coconut shrimp was fresh and warm, but unfortunately, the same couldn't be said for the yellow rice with vegetables and the french fries that came as sides.
It's a small restaurant mainly with window and drive through service. Almost no parking. So it's easier just to use drive through service. Off a very busy street depending the time of day.

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