Pollo Tropical

7210 NW 36th St, Miami
(786) 221-1568

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Recent Reviews

Pollo Tropical offers a solid selection of flavorful, Caribbean-inspired dishes at a good value. One of the highlights for me is their coconut shrimp—crispy, lightly sweet, and well-seasoned. The shrimp are a great size and have a nice crunch without being overly greasy.

I also really enjoy their sweet plantains. They’re soft, caramelized just right, and make for a great side dish. If you like plantains, these won’t disappoint.

The service...
Everyone here is great and the food is good! Of course if you come during rush hour, be prepared to have patience because they get slammed and some of the employees are new. But overall I haven't had any issues at this location
Stopped by during rush hour. No one was in the drive thru. Found that concerning given how busy it was on the road in front of the restaurant. I placed my order and paid at the window. I was told to pull up even though no one was behind me. My order came out a few minutes later with no napkins and no utensils, I had a quesadilla that ended up looking like a wrap. It packed sauce in half of it. The plantains were very hot and good but I had no way to properly eat them. Poor service...

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