Wendy's

14715 SW 42nd St, Miami
(305) 551-8261

Recent Reviews

Ruben C.

I LOVE THIS WENDY. I COULD EAT HERE FOR THE REST OF MY LIFE. the service is fabulous! Isabela which i think is the manager has the kindest heart and the most amazing, beautiful, heartfelt, helpful, selfless, caring, sweetest person I have ever met. her acts of kindness are truly inspirational and we should all look up to her and her actions.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burger and Fries

LORENZO VALLE

Title: Rude Staff Ruined My Wendy's ExperienceWent to Wendy's and had a terrible time thanks to one rude staff member. They were consistently disrespectful every time I interacted with them. It's not just a one-off thing; they seem to be rude to everyone. Wendy's needs to sort out their attitude problem or they'll lose more customers like me.

arcadio silva

Title: Terrible Experience with Rude and Repeatedly Unprofessional Staff at Wendy'sMy recent visit to Wendy's was marred by the consistent rudeness and unprofessional behavior of one particular staff member. Despite multiple interactions, they consistently displayed a lack of respect and courtesy towards customers.Their dismissive attitude and abrasive demeanor created a hostile environment. It's disappointing to encounter such behavior in a customer service-oriented establishment like Wendy's.I strongly urge Wendy's management to address this ongoing issue and ensure that all staff members adhere to professional standards of conduct.

Service: 1

Xzavion pagan

veronica is an amazing manager and if not manager she should be!!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

F S

Some of employees at this Wendy’s really don’t care for customer service. I ordered 2 plain dbl cheese burger combos and a classic chicken combo and a six piece of nuggets in the drive through. When I get to the window and receive my order I’m missing one dbl cheeseburger combo. I let the guy know and he tells me it’s in the bag I tell him that it isn’t and he insisted that it was I attempted to show him the bag and he refused. Finally, I get the dbl cheeseburger but I’m missing the condiments that I requested again he says it’s in the bag, by this time I’m getting a little frustrated because I’m hangry it’s 5pm I wanna get home and eat. Finally he gives one mayo, 5 ketchup, and one ranch sauce. One mayo for 3 combos! I tried asking for more but he just walked away. I said just forget about and go home. When I get home I open the burgers and it seemed as though they had been sitting out under the light for a while because they were drier than the Goby Dessert. They ask for a $15.00 an hour wage but give you a $2.00 service.

Atmosphere: 3

Food: 1

Service: 1

Pablo Emilio González Vargas

What bad attention the workers see you standing to order and they don't even bother to say a word to you, they simply ignore you until someone demands their attention.

Miguel Vazquez

I believe Sandra is a new employee I haven't really seen her but she's amazing. Customer service, the smile really helps make a positive experience in the morning. Many fast food place have their employees threatened under a time clock... I believe they need to focus more on customer service just like Sandra this morning.

Atmosphere: 5

Food: 5

Service: 5

Christopher Martinez

I had my wisdom teeth pulled and went straight to Wendy's for a large ? FROSTY ?

Atmosphere: 5

Food: 5

Service: 5

Ana Ana

We were greeted very nicely, the food was very warm & tasty. Always a clean nice looking Wendy’s

Atmosphere: 5

Food: 5

Service: 5

Diana Almeida

I usually get food from this place but today I found a peace of broken plastic in my baked potato. Imagine if I had eaten this.

Atmosphere: 1

Food: 1

Service: 1

Victoria K.

they didnt give us any sauce and they forgot a whole sanwhich.. even gave them a code, price did not change. place sucks, workers didnt even try to fake a smile.

Gio lovelife

Friendly customer service customer service and staff is excellent if you missing anything just let any other stuff and they will help you

Atmosphere: 5

Food: 5

Service: 5

Isaiah Alvarez

I went through the drive thru and got cold food, missing food, was rushed out. Found something gross in the bottom of the bag.

Atmosphere: 1

Food: 1

Service: 1

Nathan Florida

So just now a bunch of workers got into an argument/ fight and there was a bunch of high schoolers eating there and minding there own business and they notice the fight. A person quit on the spot and to make matters worse they kicked out all the customers including a mother with her child out of the restaurant just because they can’t behave like an adult.

John D. Catala

The value meals are spot on. The service was great. The cashier was quite helpful.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Sandwich

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