Carla took our order at the front counter, grabbed all of our donuts for us, made all four of our drinks for us AND THEN walked over to drive through and apologized to the car for the delay and started taking their order. She was not the only employee in the store yet it seemed like it. Great initiative from Carla and she had it going all in a timely manner. Give her a raise and maybe give a lesson on work ethic to the others. Thanks Carla we notice you! (Five stars for Carla)
Brayden Cook
Manager and workers are a joke. Can't even make the order right when they have the ticket in their face. All of my food was made wrong and drinks had grounds in it.
Sumith Dey
asked for boston creme, got some random blue berry donut
Brenna Pelegrina
I’m a Dasher that picks up orders here all the time. The new staff is awesome but the fact that they run out of donuts quite often is extremely disappointing. Whoever runs this store needs to do a better job. You shouldn’t run out of half of your donuts by 9:30 in the morning. Summer is here, the busiest time of the year and your staff should be better equipped with everything they need to get things done in a timely fashion. If you have happier staff then you have happier customers which means better reviews.
Brittney Musolf
By far the worst Dunkin experience I have ever had. It took me over 30 minutes to receive my food. A basic sandwich and a basic ice coffee. Not that hard. Made me park from drive thru for over 30 minutes! I called and they said they were working on it, I couldn't just leave my car as my kids and dogs were in it.
Tony Carlfeldt
Literally stood inside with my $5.00 bill clearly visible and was IGNORED for at least 10 minutes. The drive-thru orders were being handled efficiently and they even walked a few orders outside to customers. Meanwhile I was apparently invisible. I heard one of the three staff mumble something about “order off the kiosk”. Trouble was the kiosk didn’t have the one type of donut I wanted to buy…(Toasted Coconut). I ended up walking out.
Avoid this place or at least only use the drive-thru.
Venice Locale
Amazing service! Staff was courteous - addressed us immediately. Positive team work vibes. Great start to our vacation day 🥰. Come get some dunkin!
Nestor Reyes
Like this place a lpt
Kevin Fulmer
Worst Dunkin ever. They should tell you at the drive through you are going to have to park for 30 minutes and wait on your order BEFORE YOU PLACE YOUR ORDER!!!
J BUTTAFUOCO
Was told to use kiosk to order and I told the rude ignorant lady that I’m paying cash she got an attitude and left me standing for 9 minutes I come here every single day for coffee 7days a week someone needs to contact me because having this employee is going to make you lose customers like myself I won’t go to either of your stores on 98 same owner I will only return if she is removed from employment!! And she had no visor or hair net on with waist length braids her name is jewel ! And the manager a young uneducated girl carla !
Terrible. Had to pull over for two coffee's, never in my life had I experienced that 20 minutes for that small of an order is criminal.
Conrad Farley
Have never had to pull over and wait for a coffee , 1 coffee but did and 20min later someone finally walked it out to me. Literally maybe 6 maybe 7 customer from drive thru to inside and many employees. This is the lazy world we now live in. Never again and I’m a local.
Meredith Caldwell
Went in to get coffee and donuts had one sandwich with sausage egg and cheese and a coffee roll. Didn’t get my coffee roll and they gave me a bacon egg and cheese. Went back to get my order fixed and waited 15 minutes at the front of the line before anyone acknowledged me. When I asked to get my order fixed they were nice and gave me my coffee roll. Waited another 15 minutes for my other food to be ready and at the end didn’t receive my sausage egg and cheese that they messed up the first time. And food was terrible. We watched the line grow out the door with no one acknowledging the people at the front of the line for a long time. I had two employees stroll past me multiple times just staring and not ask if I’d had my order taken yet. Also ordered a berry burst energy and received a tornado twist. Not a great experience Dunkin.
Carol Lenard
Great service, fast, and coffee was great. Very clean. Came here three days in a row.
D W (DW)
So so nasty and I was the only one there early in the am. Smell of chemical in rubbery food.
Carla took our order at the front counter, grabbed all of our donuts for us, made all four of our drinks for us AND THEN walked over to drive through and apologized to the car for the delay and started taking their order. She was not the only employee in the store yet it seemed like it. Great initiative from Carla and she had it going all in a timely manner. Give her a raise and maybe give a lesson on work ethic to the others. Thanks Carla we notice you! (Five stars for Carla)
Manager and workers are a joke. Can't even make the order right when they have the ticket in their face. All of my food was made wrong and drinks had grounds in it.
asked for boston creme, got some random blue berry donut
I’m a Dasher that picks up orders here all the time. The new staff is awesome but the fact that they run out of donuts quite often is extremely disappointing. Whoever runs this store needs to do a better job. You shouldn’t run out of half of your donuts by 9:30 in the morning. Summer is here, the busiest time of the year and your staff should be better equipped with everything they need to get things done in a timely fashion. If you have happier staff then you have happier customers which means better reviews.
By far the worst Dunkin experience I have ever had. It took me over 30 minutes to receive my food. A basic sandwich and a basic ice coffee. Not that hard. Made me park from drive thru for over 30 minutes! I called and they said they were working on it, I couldn't just leave my car as my kids and dogs were in it.
Literally stood inside with my $5.00 bill clearly visible and was IGNORED for at least 10 minutes. The drive-thru orders were being handled efficiently and they even walked a few orders outside to customers. Meanwhile I was apparently invisible. I heard one of the three staff mumble something about “order off the kiosk”. Trouble was the kiosk didn’t have the one type of donut I wanted to buy…(Toasted Coconut). I ended up walking out.
Avoid this place or at least only use the drive-thru.
Amazing service! Staff was courteous - addressed us immediately. Positive team work vibes. Great start to our vacation day 🥰. Come get some dunkin!
Like this place a lpt
Worst Dunkin ever. They should tell you at the drive through you are going to have to park for 30 minutes and wait on your order BEFORE YOU PLACE YOUR ORDER!!!
Was told to use kiosk to order and I told the rude ignorant lady that I’m paying cash she got an attitude and left me standing for 9 minutes I come here every single day for coffee 7days a week someone needs to contact me because having this employee is going to make you lose customers like myself I won’t go to either of your stores on 98 same owner I will only return if she is removed from employment!! And she had no visor or hair net on with waist length braids her name is jewel ! And the manager a young uneducated girl carla !
Restaurantji Recommends
Terrible. Had to pull over for two coffee's, never in my life had I experienced that 20 minutes for that small of an order is criminal.
Have never had to pull over and wait for a coffee , 1 coffee but did and 20min later someone finally walked it out to me. Literally maybe 6 maybe 7 customer from drive thru to inside and many employees. This is the lazy world we now live in. Never again and I’m a local.
Went in to get coffee and donuts had one sandwich with sausage egg and cheese and a coffee roll. Didn’t get my coffee roll and they gave me a bacon egg and cheese. Went back to get my order fixed and waited 15 minutes at the front of the line before anyone acknowledged me. When I asked to get my order fixed they were nice and gave me my coffee roll. Waited another 15 minutes for my other food to be ready and at the end didn’t receive my sausage egg and cheese that they messed up the first time. And food was terrible. We watched the line grow out the door with no one acknowledging the people at the front of the line for a long time. I had two employees stroll past me multiple times just staring and not ask if I’d had my order taken yet. Also ordered a berry burst energy and received a tornado twist. Not a great experience Dunkin.
Great service, fast, and coffee was great. Very clean. Came here three days in a row.
So so nasty and I was the only one there early in the am. Smell of chemical in rubbery food.
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