I placed my order through the McDonalds app and went to go pick it up and the person over the drive stated they are closed. I asked why and he said they were short staffed. I said I am the only customer here he said he was the only employee there. Which is not true because there was a female in the front lobby mopping the floors. This is the 4th time this has happened where I place an order only to get here and they are closed. Last time it was because they were cleaning the grills, the two other times before that the system reboots (mind you one was at 4:30am and the other at 2:30 am) and takes 20 minutes to come back up. Once when I placed an order I get there and they said they didnt get it even though it said it was placed at this location. I said now what he said to cancel it and put another order in. I asked him if you didnt get it the first time what makes you think you will get it a second time? As Im typing this there are customers going through the drive thru getting food. Wow just wow!!
Autumn Walton
Fast food? Hah! Not even close! This is the slowest Mcdonalds I have ever been to, seriously, it took us 30 minutes just to get a happy meal and a milkshake. What a joke!
Atmosphere: 1
Food: 1
Service: 1
Tara Grover
I ordered my dad a chicken sandwich because he’s on hospice and was craving it and (I couldn’t cut through it with a knife) and a shake and it was $14 bucks. I went to Culver’s the next week and got the same thing and it was delish (he said so) and was $12. I know it’s two dollars but we should get what we pay for in this economy.
Atmosphere: 1
Food: 1
Service: 1
Figured nFabulous
Service me a brunt sandwich and said “ be careful the fries are hot” so I wouldn’t check the sandwich. 😞 I should of checked cause it was mess
Atmosphere: 1
Food: 1
Service: 1
Merarie Ramos
Super slow..waited almost 10min just for happy meal.
Service: 1
Lyn
Ordered online so we could get the food faster instead of having to wait in the long lines as usual or asked to pull to the side and wait like always. I left my house 15 minutes after I ordered (on a time limit) when got there told drive-through my order number, pulled around was served 2 drinks and then told to pull around to the front door and wait for the rest of my items. Set there another 10 minutes waiting on my food that was preordered. I ordered online to save time. Food was luke warm, cheese wasn’t melted on the 3 sandwiches, and missing condiments we asked for. This is not the first time this has happened, I’m usually told to pull to the spots and food is like warm or even cold. This Macdonald’s Mount Dora is ungodly slow. 😡 Eustis Macdonald for now on.
Atmosphere: 3
Food: 2
Service: 1
Arturo Suarez
All good here
Atmosphere: 5
Food: 5
Service: 5
Karen Wang
If there is a 0 Star ⭐, I will give a 0 Star rating. I ordered 5 meals from this McDonald's. They only provided me 3 packs of ketchup, which is when I asked. So cheap! I sent over $40 with 5 boxes of ketchup and only get 3 ketchup, what's wrong with this restaurant. Most angry thing is when I get home I realized that they never put 4 sweet and sour sauce I ordered it, which I paid for it from my app. There is no napkin too. Last most crazy thing is the fries 🍟 I ordered is unde cooked and it's all pale. I worded at the restaurant for years and I know whether or not fries are cook or not. I didn't returned back to this restaurant and I ended up throwing out 5 boxes of fries, so disgusting.
Atmosphere: 1
Food: 1
Service: 1
Landen Harris
My mchickens didn’t taste like mchickens, and I was hung up on when I was explaining what happened. Not eatin here again, someone spit in my food and my chicken was uncooked.
Atmosphere: 1
Food: 1
Service: 1
Brah Brah
Yall absolute buns. Ordered 2 chicken biscuits, but got egg biscuits. What even is that😭? Absolute garbage Never go here cuz this shi ahh
I went late at night. The service was the best it could be for only having 3 people de in s21
Atmosphere: 3
Food: 4
Service: 3
Ice Blok
It's mcdonald's
Atmosphere: 4
Food: 4
Service: 4
alison Hennessey - Lafond
The manager ( the blonde girl) that worked Easter in the am has got to have the worst customer service I have ever experienced she is beyond rude. I understand it's Easter and no one wants to work but don't take it out on the paying customer.
Atmosphere: 1
Food: 1
Service: 1
Nate
Drive thru is useless. Every single vehicle is told to pull into a curbside waiting spot. What is the point of having a drive thru if I have to park?? Not the first time this has happened.
Atmosphere: 3
Food: 4
Service: 1
HectorandYanni Ramos
I ordered large fries with my order and I got regular instead. I went thru the drive thru. Now we have to Check the fries as well. WHATS GOING ON MCDS!!!! I paid for a LARGE!!!
I placed my order through the McDonalds app and went to go pick it up and the person over the drive stated they are closed. I asked why and he said they were short staffed. I said I am the only customer here he said he was the only employee there. Which is not true because there was a female in the front lobby mopping the floors. This is the 4th time this has happened where I place an order only to get here and they are closed. Last time it was because they were cleaning the grills, the two other times before that the system reboots (mind you one was at 4:30am and the other at 2:30 am) and takes 20 minutes to come back up. Once when I placed an order I get there and they said they didnt get it even though it said it was placed at this location. I said now what he said to cancel it and put another order in. I asked him if you didnt get it the first time what makes you think you will get it a second time? As Im typing this there are customers going through the drive thru getting food. Wow just wow!!
Fast food? Hah! Not even close! This is the slowest Mcdonalds I have ever been to, seriously, it took us 30 minutes just to get a happy meal and a milkshake. What a joke!
Atmosphere: 1
Food: 1
Service: 1
I ordered my dad a chicken sandwich because he’s on hospice and was craving it and (I couldn’t cut through it with a knife) and a shake and it was $14 bucks. I went to Culver’s the next week and got the same thing and it was delish (he said so) and was $12. I know it’s two dollars but we should get what we pay for in this economy.
Atmosphere: 1
Food: 1
Service: 1
Service me a brunt sandwich and said “ be careful the fries are hot” so I wouldn’t check the sandwich. 😞 I should of checked cause it was mess
Atmosphere: 1
Food: 1
Service: 1
Super slow..waited almost 10min just for happy meal.
Service: 1
Ordered online so we could get the food faster instead of having to wait in the long lines as usual or asked to pull to the side and wait like always.
I left my house 15 minutes after I ordered (on a time limit) when got there told drive-through my order number, pulled around was served 2 drinks and then told to pull around to the front door and wait for the rest of my items. Set there another 10 minutes waiting on my food that was preordered. I ordered online to save time. Food was luke warm, cheese wasn’t melted on the 3 sandwiches, and missing condiments we asked for. This is not the first time this has happened, I’m usually told to pull to the spots and food is like warm or even cold.
This Macdonald’s Mount Dora is ungodly slow. 😡
Eustis Macdonald for now on.
Atmosphere: 3
Food: 2
Service: 1
All good here
Atmosphere: 5
Food: 5
Service: 5
If there is a 0 Star ⭐, I will give a 0 Star rating. I ordered 5 meals from this McDonald's. They only provided me 3 packs of ketchup, which is when I asked. So cheap! I sent over $40 with 5 boxes of ketchup and only get 3 ketchup, what's wrong with this restaurant. Most angry thing is when I get home I realized that they never put 4 sweet and sour sauce I ordered it, which I paid for it from my app. There is no napkin too. Last most crazy thing is the fries 🍟 I ordered is unde cooked and it's all pale. I worded at the restaurant for years and I know whether or not fries are cook or not. I didn't returned back to this restaurant and I ended up throwing out 5 boxes of fries, so disgusting.
Atmosphere: 1
Food: 1
Service: 1
My mchickens didn’t taste like mchickens, and I was hung up on when I was explaining what happened. Not eatin here again, someone spit in my food and my chicken was uncooked.
Atmosphere: 1
Food: 1
Service: 1
Yall absolute buns.
Ordered 2 chicken biscuits, but got egg biscuits.
What even is that😭?
Absolute garbage
Never go here cuz this shi ahh
Burger mart is so much better
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went late at night. The service was the best it could be for only having 3 people de in s21
Atmosphere: 3
Food: 4
Service: 3
It's mcdonald's
Atmosphere: 4
Food: 4
Service: 4
The manager ( the blonde girl) that worked Easter in the am has got to have the worst customer service I have ever experienced she is beyond rude. I understand it's Easter and no one wants to work but don't take it out on the paying customer.
Atmosphere: 1
Food: 1
Service: 1
Drive thru is useless. Every single vehicle is told to pull into a curbside waiting spot. What is the point of having a drive thru if I have to park?? Not the first time this has happened.
Atmosphere: 3
Food: 4
Service: 1
I ordered large fries with my order and I got regular instead. I went thru the drive thru. Now we have to Check the fries as well. WHATS GOING ON MCDS!!!! I paid for a LARGE!!!
Atmosphere: 1
Food: 1
Service: 2
Loading...