This location was not bad , the pizza great as always . I ordered online ahead of time and waited like I usually do . My only complaint was waiting about 20 minutes after ordering online first thing at open . I was the first customer and it was not too busy, other than that everything was fine .
Atmosphere: 3
Food: 5
Service: 4
Jason Bell
Im back Today wanting to give Angel a Shout Out for handling this rude customer with a smile on her face! Keep up the good work, Angel !!There’s a young lady here named Mary , This review is for her. I am a DoorDash or I come here often and I see her deal with a lot of people that are very rude and she handles herself in the situation very well. She is also pregnant so I wanted to just give her a shout out for doing a good job . Godbless you Mary
Atmosphere: 3
Food: 5
Service: 5
Kimberly Siersdale
This Pizza Hut consistently excels in customer service, especially when it comes to order pickups. Marc did an outstanding job with our order tonight. Every time I visit this location, they truly aim to please. Their attention to detail with toppings is impressive, ensuring they are evenly distributed on every pizza. Additionally, they are highly organized with timely deliveries. A big thank you to the pizza makers for consistently delivering quality pizzas. This team in Mount Dora is exceptional!
Atmosphere: 3
Food: 4
Service: 4
P H
Ordered a delivery order which came on time, however, the door-dasher said they didn’t give him our drinks or sauces when we questioned him and just walked away. Meanwhile, he got tipped. Called the store, and a very pleasant employee named Angel took my call, and had another dasher bring the missing items. It took 30+ minutes to receive the missing items, so the pizza was cold by the time it got here. But, I was very appreciative of them asking no questions and sending someone as soon as they could. I have had more issues since DoorDash has been taking the orders out, however. It’s always a toss up of whether they will be on time or not. Regardless, thank you Angel for being so pleasant!
Food: 4
Service: 4
Lawanda Stewart
I went into the Mt Dora location and the customer service sucks and the pizza I ordered was incorrect ask for onions and got mushrooms tried calling and no answer
Atmosphere: 1
Food: 1
Service: 1
Roxanne Chubboy
Second time in a row I ordered pizza hut in the past couple months and it's door dash delivering? Which I don't have a problem with if you cannot get drivers BUT the first time they didn't drive down the driveway...drove through my yard to deliver it and then spoke no English so couldn't follow instructions to drive down the driveway lol so they drove through the yard again. Second time, I was lucky to see someone driving away. They left the pizza on the ground at the door. No knock. Doorbell ring. No notification. It would have sat out there forever if I wouldn't have noticed the driver driving off. It's a shame because I'm obsessed with pizza huts stuffed crust. I'm scared to order again. What if they end up just driving through the house and then leave no text about my pizza arriving?
Food: 3
meshell carter
I ordered a couple of weeks ago and it was brought to me via doordash by a very untidy and very shady individual. I do understand today is Valentine's, however, I purposely ordered it at 630pm online for a 8pm delivery.... it's 8:27pm and my pizza just got picked up again by doordash. Do you no longer employ your own employees that you can hold up to standards? And my pizza will be almost an hour late even though I ordered it in advance. No thanks, I'll make sure to give my money to local not franchises any more.
Atmosphere: 2
Food: 2
Service: 2
The Pablo Knows
Doesn't matter if you give them specific delivery instructions because it seems only 9 times out of 10 do they print out on the receipt that they give Door-Dash. And THEN when Door-Dash contacts your by text asking for any delivery instructions they don't inform the driver which I found out yesterday. Pizza Hutt doesn't have its act together so I'm moving on. Never again.
Wilfredo Contreras
I ordered here before I always get a person that answers the phone that I can't hardly understand and then they get mad when you ask them to repeat them selves. But the last time I had to hang up cus it was to much girl was disrespectful and she told me they didn't have sausage but when I ask her what does she have she says sausage and I stopped her and said you just said no sausage so she gets disrespectful and started arguing with me so I just hung up I'm done with pizza hut not because of the food but the employees their workers
Atmosphere: 1
Food: 2
Service: 1
Brittany Bennett
Ordered pizza and wasn’t called to say didn’t have pizza dough to make it app said it was ready and get there and there never even started it had to wait over two hours
Placed an order at 6:42 PM scheduled to arrive at 8:22 PM. The app notifies me the order is on the way. I receive a text stating the order is on the way. When I call the restaurant at 8:32 PM to check on the status of the delivery, the manager tells me he doesn’t have the dough to make the pizza. I don’t expect this type of service from Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
Kelli Burnside
This was the best pizza I've had yet.. it was done perfectly. Thanks Team!
Food: 5
Service: 5
Cheryl McLeod
From the time I placed my order until the time I picked up and paid ; the staff were welcoming and very professional. As I was leaving with my order; was thanked and asked to come back.
This location was not bad , the pizza great as always . I ordered online ahead of time and waited like I usually do . My only complaint was waiting about 20 minutes after ordering online first thing at open . I was the first customer and it was not too busy, other than that everything was fine .
Atmosphere: 3
Food: 5
Service: 4
Im back Today wanting to give Angel a Shout Out for handling this rude customer with a smile on her face! Keep up the good work, Angel !!There’s a young lady here named Mary , This review is for her. I am a DoorDash or I come here often and I see her deal with a lot of people that are very rude and she handles herself in the situation very well. She is also pregnant so I wanted to just give her a shout out for doing a good job . Godbless you Mary
Atmosphere: 3
Food: 5
Service: 5
This Pizza Hut consistently excels in customer service, especially when it comes to order pickups. Marc did an outstanding job with our order tonight. Every time I visit this location, they truly aim to please. Their attention to detail with toppings is impressive, ensuring they are evenly distributed on every pizza. Additionally, they are highly organized with timely deliveries. A big thank you to the pizza makers for consistently delivering quality pizzas. This team in Mount Dora is exceptional!
Atmosphere: 3
Food: 4
Service: 4
Ordered a delivery order which came on time, however, the door-dasher said they didn’t give him our drinks or sauces when we questioned him and just walked away. Meanwhile, he got tipped. Called the store, and a very pleasant employee named Angel took my call, and had another dasher bring the missing items. It took 30+ minutes to receive the missing items, so the pizza was cold by the time it got here. But, I was very appreciative of them asking no questions and sending someone as soon as they could. I have had more issues since DoorDash has been taking the orders out, however. It’s always a toss up of whether they will be on time or not. Regardless, thank you Angel for being so pleasant!
Food: 4
Service: 4
I went into the Mt Dora location and the customer service sucks and the pizza I ordered was incorrect ask for onions and got mushrooms tried calling and no answer
Atmosphere: 1
Food: 1
Service: 1
Second time in a row I ordered pizza hut in the past couple months and it's door dash delivering? Which I don't have a problem with if you cannot get drivers BUT the first time they didn't drive down the driveway...drove through my yard to deliver it and then spoke no English so couldn't follow instructions to drive down the driveway lol so they drove through the yard again. Second time, I was lucky to see someone driving away. They left the pizza on the ground at the door. No knock. Doorbell ring. No notification. It would have sat out there forever if I wouldn't have noticed the driver driving off. It's a shame because I'm obsessed with pizza huts stuffed crust. I'm scared to order again. What if they end up just driving through the house and then leave no text about my pizza arriving?
Food: 3
I ordered a couple of weeks ago and it was brought to me via doordash by a very untidy and very shady individual. I do understand today is Valentine's, however, I purposely ordered it at 630pm online for a 8pm delivery.... it's 8:27pm and my pizza just got picked up again by doordash. Do you no longer employ your own employees that you can hold up to standards? And my pizza will be almost an hour late even though I ordered it in advance. No thanks, I'll make sure to give my money to local not franchises any more.
Atmosphere: 2
Food: 2
Service: 2
Doesn't matter if you give them specific delivery instructions because it seems only 9 times out of 10 do they print out on the receipt that they give Door-Dash. And THEN when Door-Dash contacts your by text asking for any delivery instructions they don't inform the driver which I found out yesterday. Pizza Hutt doesn't have its act together so I'm moving on. Never again.
I ordered here before I always get a person that answers the phone that I can't hardly understand and then they get mad when you ask them to repeat them selves. But the last time I had to hang up cus it was to much girl was disrespectful and she told me they didn't have sausage but when I ask her what does she have she says sausage and I stopped her and said you just said no sausage so she gets disrespectful and started arguing with me so I just hung up I'm done with pizza hut not because of the food but the employees their workers
Atmosphere: 1
Food: 2
Service: 1
Ordered pizza and wasn’t called to say didn’t have pizza dough to make it app said it was ready and get there and there never even started it had to wait over two hours
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Placed an order at 6:42 PM scheduled to arrive at 8:22 PM. The app notifies me the order is on the way. I receive a text stating the order is on the way. When I call the restaurant at 8:32 PM to check on the status of the delivery, the manager tells me he doesn’t have the dough to make the pizza. I don’t expect this type of service from Pizza Hut.
Atmosphere: 1
Food: 1
Service: 1
This was the best pizza I've had yet.. it was done perfectly. Thanks Team!
Food: 5
Service: 5
From the time I placed my order until the time I picked up and paid ; the staff were welcoming and very professional. As I was leaving with my order; was thanked and asked to come back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Supreme Pizza, Pepperoni Pizza
Pick up only, but employees are busy yet they take the time to be kind
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
My delivery guy was super nice super quick and super good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks, Pizza
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