Today my girlfriend and I stopped by Aqua, and it was a wonderful experience. We took advantage of the happy hour and tried the Macedonian Salad, which our server Miguel recommended — absolutely delicious! The service was exceptional; Miguel was attentive to every detail, always with a smile, and made our experience even better. The food, the atmosphere, and the service make Aqua a highly recommended spot to enjoy a perfect afternoon. 🌅🍷
Atmosphere: 5
Food: 5
Service: 5
David Baggetta
The host & wait staff were very accommodating and the food was fantastic, I will be back.
Atmosphere: 5
Food: 5
Service: 5
John Zboinski
We had a wonderful experience at Aqua, thanks to our attentive waiter Miguel. We were greeted with an energetic and kind smile. The service was top notch and we will definitely return for the delicious food!
Atmosphere: 5
Food: 5
Service: 5
Suzanne Klink
We just arrived home from an amazing dinner at Aqua. From the moment we walked in to dinners end it was a lovely experience. The hostess was very gracious and accommodating. Miguel, our waiter was attentive, friendly and ever earnest. He was genuinely happy to provide the best customer service he possibly could. My daughter thoroughly enjoyed the roast chicken , mashed potatoes and broccoli. I had chicken piccata which was second to none and more than ample as evidenced by the leftover box in our fridge. If you have not tried the clam chowder , do so soon. We have thought for a few years now that their clam chowder wins first place in Naples..The summer menu we chose ended with a scrumptious slice of key lime pie. Aqua is tops in my book. Thank you .,
Atmosphere: 5
Food: 5
Service: 5
Marianna Merlotti
We went to happy hour to get some refreshing drink, Miguel was genuinely nice all the time! He took the time to explain the whole menu and was on point with the refills always with a smile! We will definitely be back!
Atmosphere: 5
Food: 4
Service: 5
Frank Potoczak
I came for the steak and seafood… but let’s be honest, I stayed for the drinks and music. The food was so good I considered writing a thank-you note to the chef, but then I remembered I had a cocktail in hand and my priorities shifted.
The drinks? Perfect. Not “college bar strong,” but the classy kind where you actually enjoy the taste while still feeling like you might dance on a table later. The music sealed the deal—it was the fun kind that makes you think you’re cooler than you actually are (thanks for that confidence boost, Aqua).
Bottom line: amazing food, great drinks, fun atmosphere. I’ll be back soon—mostly because my taste buds won’t stop texting me reminders.
Atmosphere: 5
Food: 5
Service: 5
Jose Briceno
Very bad service, they take too long and they don't have what's on the menu.
Atmosphere: 1
Food: 1
Service: 1
valeria Sancler
Very bad attention 👎
Atmosphere: 1
Food: 1
Service: 1
Elizabeth Jimenez
Went in there for dinner , they couldn’t even make dirty martini - we left without ordering any food -
Food was excellent. Wait was long, but we were a big party of about 75.
The one-man band was fun and had folks up dancing.
Atmosphere: 5
Food: 5
Service: 4
Lisa Currie
Planned my evening on coming here to try their summer special. Hours are listed that they are open until 2am, walked in at 8:45 pm and told kitchen was closed already.
Atmosphere: 1
Food: 1
Service: 1
Sharon Triana
Our family was really looking forward to trying Aqua Naples, but unfortunately, the experience was a terrible letdown from the moment we walked in.
As soon as we entered, there was a strong, putrid odor throughout the restaurant, possibly sewage or trash that’s been hanging around for too long. It was overwhelming and made it very difficult to enjoy the atmosphere. Despite that, we tried to keep an open mind since we were with kids and everyone was so hungry.
Once seated, the smell became worse. I lost my appetite and decided not to order, while my family went ahead with drinks. We didn’t want to ruin the night for everyone, especially the kids who were so hungry. The drinks were another disappointment: my mom’s mojito was not bubbly but watery, and my husband’s margarita was clear and had an off-taste. We returned the drinks. Even the water tasted and smelled off — like something was wrong with the pipes or filtration. The server, who looked disheveled and clearly didn’t want to be there, only added to the uneasy vibe. All adults were looking at each other at this point but no one wanting to admit reality.
The final push for us to leave came when a woman brought the margarita to our table. She walked over in what looked like flip-flops and a bathing suit-style outfit, and without any professionalism or warmth, simply yelled out “Margarita!” as she stared at us for one of us to yell back. It felt incredibly sloppy — nothing like the elevated dining experience that had been advertised online. At that point, it became clear that this place wasn’t at all what we were expecting, and we decided it was best to leave despite having just placed our order. If everything is smelling and tasting foul already, then it would be naive to think the food would be any better.
Before leaving, I wanted to at least give a heads up of the situation. Perhaps somehow it could be improved? If not this evening maybe next time. I approached a woman (possibly a manager or owner) to privately let her know about the odor and the poor quality of the drinks, thinking she would appreciate honest feedback. Instead, I was shocked by her immediate hostility and defensive attitude. Rather than thanking me or apologizing, she told me she didn’t smell anything and that we were wrong for wanting to leave. Verbatim she said “YOU ARE SO WRONG”. We were taken back. My parents thought she was being apologetic at first and saying that it’s so wrong we had that experience. No WE were wrong. There was no professionalism, no accountability, and definitely no interest in improving the situation. This is evident when you see how the owner responds to criticism on reviews.
For a restaurant with upscale pricing and a seafood/steakhouse menu, you’d expect a great environment, quality service, and clean surroundings, none of which we experienced. Some staff wore outfits that looked more like bathing suits, and the lack of cold air conditioning only intensified the smell, making it incredibly unpleasant.
We ended up dining at Ocean Prime, which is just steps away down the street, and the difference was night and day — clean, fresh-smelling, professionally run, with excellent service and a beautiful atmosphere. The staff were incredible and I recommend it to anyone looking for great meal with outstanding service. Our server Juan was a 10 out of 10. Our family had a great night.
Aqua Naples could learn a lot from their neighbors. I wouldn’t return here or recommend it to anyone unless major changes are made to cleanliness, staff training, and how management handles customer concerns.
Atmosphere: 1
Food: 1
Service: 1
Virginia Fleming (Ginger)
Best Happy Hour on 5th! Reasonable venue and great drink prices!
Atmosphere: 5
Food: 5
Service: 5
maria angioletti
The service was great! Friendly and timely! The Bronzino was perfectly cooked. The waiter de-boned the fish in front of me. It was delicious! The New England clam chowder was yummy! The lava cake and the espresso ended a perfect meal. The oyster were sweet and fresh! The calamari crispy and tender not chewy! Enjoyed the life entertainment. The piano player was awesome had us all singing. Enjoyed the evening with the family. Thank you Aqua staff for a great evening!
Today my girlfriend and I stopped by Aqua, and it was a wonderful experience. We took advantage of the happy hour and tried the Macedonian Salad, which our server Miguel recommended — absolutely delicious!
The service was exceptional; Miguel was attentive to every detail, always with a smile, and made our experience even better. The food, the atmosphere, and the service make Aqua a highly recommended spot to enjoy a perfect afternoon. 🌅🍷
Atmosphere: 5
Food: 5
Service: 5
The host & wait staff were very accommodating and the food was fantastic, I will be back.
Atmosphere: 5
Food: 5
Service: 5
We had a wonderful experience at Aqua, thanks to our attentive waiter Miguel. We were greeted with an energetic and kind smile. The service was top notch and we will definitely return for the delicious food!
Atmosphere: 5
Food: 5
Service: 5
We just arrived home from an amazing dinner at Aqua. From the moment we walked in to dinners end it was a lovely experience. The hostess was very gracious and accommodating. Miguel, our waiter was attentive, friendly and ever earnest. He was genuinely happy to provide the best customer service he possibly could. My daughter thoroughly enjoyed the roast chicken , mashed potatoes and broccoli. I had chicken piccata which was second to none and more than ample as evidenced by the leftover box in our fridge. If you have not tried the clam chowder , do so soon. We have thought for a few years now that their clam chowder wins first place in Naples..The summer menu we chose ended with a scrumptious slice of key lime pie. Aqua is tops in my book. Thank you .,
Atmosphere: 5
Food: 5
Service: 5
We went to happy hour to get some refreshing drink, Miguel was genuinely nice all the time! He took the time to explain the whole menu and was on point with the refills always with a smile! We will definitely be back!
Atmosphere: 5
Food: 4
Service: 5
I came for the steak and seafood… but let’s be honest, I stayed for the drinks and music. The food was so good I considered writing a thank-you note to the chef, but then I remembered I had a cocktail in hand and my priorities shifted.
The drinks? Perfect. Not “college bar strong,” but the classy kind where you actually enjoy the taste while still feeling like you might dance on a table later. The music sealed the deal—it was the fun kind that makes you think you’re cooler than you actually are (thanks for that confidence boost, Aqua).
Bottom line: amazing food, great drinks, fun atmosphere. I’ll be back soon—mostly because my taste buds won’t stop texting me reminders.
Atmosphere: 5
Food: 5
Service: 5
Very bad service, they take too long and they don't have what's on the menu.
Atmosphere: 1
Food: 1
Service: 1
Very bad attention 👎
Atmosphere: 1
Food: 1
Service: 1
Went in there for dinner , they couldn’t even make dirty martini - we left without ordering any food -
Service: 2
Great special! Even included a cocktail 🍸!
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Food was excellent. Wait was long, but we were a big party of about 75.
The one-man band was fun and had folks up dancing.
Atmosphere: 5
Food: 5
Service: 4
Planned my evening on coming here to try their summer special. Hours are listed that they are open until 2am, walked in at 8:45 pm and told kitchen was closed already.
Atmosphere: 1
Food: 1
Service: 1
Our family was really looking forward to trying Aqua Naples, but unfortunately, the experience was a terrible letdown from the moment we walked in.
As soon as we entered, there was a strong, putrid odor throughout the restaurant, possibly sewage or trash that’s been hanging around for too long. It was overwhelming and made it very difficult to enjoy the atmosphere. Despite that, we tried to keep an open mind since we were with kids and everyone was so hungry.
Once seated, the smell became worse. I lost my appetite and decided not to order, while my family went ahead with drinks. We didn’t want to ruin the night for everyone, especially the kids who were so hungry. The drinks were another disappointment: my mom’s mojito was not bubbly but watery, and my husband’s margarita was clear and had an off-taste. We returned the drinks. Even the water tasted and smelled off — like something was wrong with the pipes or filtration. The server, who looked disheveled and clearly didn’t want to be there, only added to the uneasy vibe. All adults were looking at each other at this point but no one wanting to admit reality.
The final push for us to leave came when a woman brought the margarita to our table. She walked over in what looked like flip-flops and a bathing suit-style outfit, and without any professionalism or warmth, simply yelled out “Margarita!” as she stared at us for one of us to yell back. It felt incredibly sloppy — nothing like the elevated dining experience that had been advertised online. At that point, it became clear that this place wasn’t at all what we were expecting, and we decided it was best to leave despite having just placed our order. If everything is smelling and tasting foul already, then it would be naive to think the food would be any better.
Before leaving, I wanted to at least give a heads up of the situation. Perhaps somehow it could be improved? If not this evening maybe next time. I approached a woman (possibly a manager or owner) to privately let her know about the odor and the poor quality of the drinks, thinking she would appreciate honest feedback. Instead, I was shocked by her immediate hostility and defensive attitude. Rather than thanking me or apologizing, she told me she didn’t smell anything and that we were wrong for wanting to leave. Verbatim she said “YOU ARE SO WRONG”. We were taken back. My parents thought she was being apologetic at first and saying that it’s so wrong we had that experience. No WE were wrong. There was no professionalism, no accountability, and definitely no interest in improving the situation. This is evident when you see how the owner responds to criticism on reviews.
For a restaurant with upscale pricing and a seafood/steakhouse menu, you’d expect a great environment, quality service, and clean surroundings, none of which we experienced. Some staff wore outfits that looked more like bathing suits, and the lack of cold air conditioning only intensified the smell, making it incredibly unpleasant.
We ended up dining at Ocean Prime, which is just steps away down the street, and the difference was night and day — clean, fresh-smelling, professionally run, with excellent service and a beautiful atmosphere. The staff were incredible and I recommend it to anyone looking for great meal with outstanding service. Our server Juan was a 10 out of 10. Our family had a great night.
Aqua Naples could learn a lot from their neighbors. I wouldn’t return here or recommend it to anyone unless major changes are made to cleanliness, staff training, and how management handles customer concerns.
Atmosphere: 1
Food: 1
Service: 1
Best Happy Hour on 5th! Reasonable venue and great drink prices!
Atmosphere: 5
Food: 5
Service: 5
The service was great! Friendly and timely!
The Bronzino was perfectly cooked. The waiter de-boned the fish in front of me. It was delicious!
The New England clam chowder was yummy!
The lava cake and the espresso ended a perfect meal.
The oyster were sweet and fresh! The calamari crispy and tender not chewy!
Enjoyed the life entertainment. The piano player was awesome had us all singing.
Enjoyed the evening with the family.
Thank you Aqua staff for a great evening!
Atmosphere: 5
Food: 5
Service: 5
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