We decided to stay and eat, on property, the night before a long fishing day. This is located right in the lobby and was dead at 7:30 pm on a Friday night. We were 1 of 4 tables. The server, Isabella, was very friendly and attentive. We started with the calamari. It was delicious and the oil used was clean. My son devoured most of it, but I was able to confirm it was great before it was all gone. We also had the burrata and watermelon salad. This could have been a meal. It was huge and fresh. We all liked this. For dinner we got the tuna tartare stack. It was almost very good but was very avocado heavy. I wish it had more tuna to avocado ratio. Again, a great portion. The less impressive part was the grouper. It was very overcooked. The flavors of the dish were all there but the portion and overall presentation of the dish didn’t align with the price tag- by any stretch. I would have preferred a separate space to dine, with the lobby more secluded where the ambiance could be more unique from the rest of the hotel. I would return and get more small plates, salads and appetizers.
Kelsey Bechtel
Bartender super nice, good service and conversation- but white bald guy supposed “manager” on his computer who got up just to accost us and told us to to go outside because we took a phone call at the bar - super rude. First and only interaction with him and he showed zero hospitality and then he immediately went back to his computer. Bad impression, bad look for the hotel and bar. Needs some hospitality and leadership training asap. Bartender seemed embarrassed while he closed our tab. Never experienced anything like that at any hotel/resort bar ever in my life.
Mrkamraman Photography
We had the cheese flatbread and their chicken sandwich which was hand battered and fried. It was dipped in, which seemed like a pound of mayo. Service was a bit slow, which is fine, but I would step out and eat elsewhere unless you are stuck there.
Jody Taylor
Was never disappointed with one meal we had while staying at the resort. The chef was super friendly and was open to some changes and dietary restrictions.
Great lobby restaurant in the Naples Grande Hotel!
Atmosphere: 5
Food: 5
Service: 5
Rose
Beware of events or dining on their outdoor patio. I will never go back.
Atmosphere: 1
Food: 3
Service: 3
Mark Ventura
The breakfast buffet was delicious, but the best part of all was the service. Our server Rafael was the best. He was the best server we ever had anywhere!!! He was so friendly and attentive, a real people person!!! Whatever wage he earns it should be tripled!!! They might even think about making someone like him the manager!!! He was that great!!!
In the resort. The food was good, but pricy. Service is good, but with only one place for breakfast in a large hotel it can be somewhat busy/slow.
Claire Raphael
The staff at Aura are so great. Everyone is so friendly and attentive. George, Serge, Mike, Kernard and Abegail are some of the few people who have been outstanding to see everyday. They work so hard and ensure people are well attended to. The food is great but the people are better. If you don’t believe me, go see for yourself. You won’t be disappointed!
Tom Camaj
Good food but very limited options which are pretty bland
Ewelina Pastula
Extremely disappointed. None of the items of the “lunch menu” exists. It’s breakfast only. Very misleading.
Abdul Artstone
The worst management i have ever seen. I order food for me and my children and they give me only 2 meals and said the kitchen is closed. You can get better service in a third world country then here. The Manger is ignorant in customer service
We decided to stay and eat, on property, the night before a long fishing day. This is located right in the lobby and was dead at 7:30 pm on a Friday night. We were 1 of 4 tables. The server, Isabella, was very friendly and attentive.
We started with the calamari. It was delicious and the oil used was clean. My son devoured most of it, but I was able to confirm it was great before it was all gone.
We also had the burrata and watermelon salad. This could have been a meal. It was huge and fresh. We all liked this.
For dinner we got the tuna tartare stack. It was almost very good but was very avocado heavy. I wish it had more tuna to avocado ratio. Again, a great portion.
The less impressive part was the grouper. It was very overcooked. The flavors of the dish were all there but the portion and overall presentation of the dish didn’t align with the price tag- by any stretch.
I would have preferred a separate space to dine, with the lobby more secluded where the ambiance could be more unique from the rest of the hotel. I would return and get more small plates, salads and appetizers.
Bartender super nice, good service and conversation- but white bald guy supposed “manager” on his computer who got up just to accost us and told us to to go outside because we took a phone call at the bar - super rude. First and only interaction with him and he showed zero hospitality and then he immediately went back to his computer. Bad impression, bad look for the hotel and bar. Needs some hospitality and leadership training asap. Bartender seemed embarrassed while he closed our tab. Never experienced anything like that at any hotel/resort bar ever in my life.
We had the cheese flatbread and their chicken sandwich which was hand battered and fried. It was dipped in, which seemed like a pound of mayo. Service was a bit slow, which is fine, but I would step out and eat elsewhere unless you are stuck there.
Was never disappointed with one meal we had while staying at the resort. The chef was super friendly and was open to some changes and dietary restrictions.
Try the crab cakes. $$$ 😋
Fresh food .. excellent presentation... delicious crab cakes
Atmosphere: 5
Food: 5
Service: 5
Great lobby restaurant in the Naples Grande Hotel!
Atmosphere: 5
Food: 5
Service: 5
Beware of events or dining on their outdoor patio. I will never go back.
Atmosphere: 1
Food: 3
Service: 3
The breakfast buffet was delicious, but the best part of all was the service. Our server Rafael was the best. He was the best server we ever had anywhere!!! He was so friendly and attentive, a real people person!!! Whatever wage he earns it should be tripled!!! They might even think about making someone like him the manager!!! He was that great!!!
Delicious food but pricey
Restaurantji Recommends
In the resort. The food was good, but pricy. Service is good, but with only one place for breakfast in a large hotel it can be somewhat busy/slow.
The staff at Aura are so great. Everyone is so friendly and attentive. George, Serge, Mike, Kernard and Abegail are some of the few people who have been outstanding to see everyday. They work so hard and ensure people are well attended to. The food is great but the people are better. If you don’t believe me, go see for yourself. You won’t be disappointed!
Good food but very limited options which are pretty bland
Extremely disappointed. None of the items of the “lunch menu” exists. It’s breakfast only. Very misleading.
The worst management i have ever seen. I order food for me and my children and they give me only 2 meals and said the kitchen is closed. You can get better service in a third world country then here. The Manger is ignorant in customer service
Loading...