The worst service ever ! Super rude staff. 1 year update- still super terrible the worst service ever!
Atmosphere: 1
Food: 1
Service: 1
Md Mia
The service was fast and the 2 big fish's are so good
Atmosphere: 5
Food: 5
Service: 5
Mike Sanroma
Food was cold. Didn’t want to get sick so I threw it away when I got home.
Atmosphere: 4
Food: 1
Service: 4
Roy the Bannerlord
Like K rool, its too slow
dave sundquist
miss communication when ordering do to language barriers
Food: 4
Jennise delgado
Jordan at the drive through was so cool, and so pleasant to order from!!! And whoever was also taking orders in the front was amazing too. I've been to this burger king many times and by far, those two were the most pleasant so far
Service: 5
Kellie R (Kel)
Never order anything with substitutions at this location. Will never be correct, unfortunately. Nobody answers the phone, so you can't contact anyone and corporate says it is franchisee run so they can't do anything. Ive repeatedly paid for meals I can't eat, because they've added bacon (I don't eat pork) to my chicken sandwich etc. Or given me the incorrect order entirely. Frustrating.
Atmosphere: 3
Food: 3
Service: 1
Diane Fetzer
Food was as to be expected
Food: 4
Rell
Food is good. Only come through the drive through if you have 20 minutes to spare.
Even if the line is empty. It's been like this for YEARS.
Atmosphere: 4
Food: 5
Service: 2
Oliviée Ash
I frequently dined at Burger King during my hotel stay, finding their prices to be fair but the food quality inconsistent, often reminiscent of frozen meals from a dollar store 🤢. The preparation of my meals seemed to lack attention to detail. As a single mother navigating challenging circumstances, I encountered judgment rather than compassion from the staff. With the exception of two employees, the team appeared dissatisfied with their roles, which was evident in their unpleasant demeanor. I sensed that they provided more attentive service to those from similar backgrounds, unaware of my Afro-Latino identity. If I had reliable transportation, I would have chosen alternative dining options due to the staff's prejudicial behavior. Given my history of patronizing Burger King, I was disappointed by the subpar service I received. The cleanliness of the facilities and the kindness of two staff members were the only positive aspects of my experience. I believe that the remaining staff would benefit from hospitality training, as their service fell short of expectations. As a former secret shopper, I understand the importance of delivering exceptional service and avoiding assumptions about customers. Treating all patrons with respect and kindness, regardless of appearance, is crucial.
Burger Kings are not your best well run fast food restaurants, but do enjoy their hamburger and original chicken sandwich. I have found this location on Pine Ridge to well run and managed and the food always been delivered fresh. Location is convenient. Found this location cleaner and better managed then other locations for Burger King.
Atmosphere: 4
Food: 5
Service: 5
Jimmy Shimko
Loving the king
Atmosphere: 5
Food: 5
Service: 5
nytom4info
shes the best!
John Verlaan
Not go, unless you like to wait. 1:30pm no body in the place , Oder. Waited 25mins went up to conter to see what's up. They forgot my Oder. There goes my 30min lunch. Will never go back and will tell everyone.
The worst service ever ! Super rude staff.
1 year update- still super terrible the worst service ever!
Atmosphere: 1
Food: 1
Service: 1
The service was fast and the 2 big fish's are so good
Atmosphere: 5
Food: 5
Service: 5
Food was cold. Didn’t want to get sick so I threw it away when I got home.
Atmosphere: 4
Food: 1
Service: 4
Like K rool, its too slow
miss communication when ordering do to language barriers
Food: 4
Jordan at the drive through was so cool, and so pleasant to order from!!! And whoever was also taking orders in the front was amazing too. I've been to this burger king many times and by far, those two were the most pleasant so far
Service: 5
Never order anything with substitutions at this location. Will never be correct, unfortunately. Nobody answers the phone, so you can't contact anyone and corporate says it is franchisee run so they can't do anything. Ive repeatedly paid for meals I can't eat, because they've added bacon (I don't eat pork) to my chicken sandwich etc. Or given me the incorrect order entirely. Frustrating.
Atmosphere: 3
Food: 3
Service: 1
Food was as to be expected
Food: 4
Food is good. Only come through the drive through if you have 20 minutes to spare.
Even if the line is empty. It's been like this for YEARS.
Atmosphere: 4
Food: 5
Service: 2
I frequently dined at Burger King during my hotel stay, finding their prices to be fair but the food quality inconsistent, often reminiscent of frozen meals from a dollar store 🤢. The preparation of my meals seemed to lack attention to detail. As a single mother navigating challenging circumstances, I encountered judgment rather than compassion from the staff. With the exception of two employees, the team appeared dissatisfied with their roles, which was evident in their unpleasant demeanor. I sensed that they provided more attentive service to those from similar backgrounds, unaware of my Afro-Latino identity. If I had reliable transportation, I would have chosen alternative dining options due to the staff's prejudicial behavior. Given my history of patronizing Burger King, I was disappointed by the subpar service I received. The cleanliness of the facilities and the kindness of two staff members were the only positive aspects of my experience. I believe that the remaining staff would benefit from hospitality training, as their service fell short of expectations. As a former secret shopper, I understand the importance of delivering exceptional service and avoiding assumptions about customers. Treating all patrons with respect and kindness, regardless of appearance, is crucial.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Great customer service Fresh food
Atmosphere: 5
Food: 5
Service: 5
Burger Kings are not your best well run fast food restaurants, but do enjoy their hamburger and original chicken sandwich. I have found this location on Pine Ridge to well run and managed and the food always been delivered fresh. Location is convenient. Found this location cleaner and better managed then other locations for Burger King.
Atmosphere: 4
Food: 5
Service: 5
Loving the king
Atmosphere: 5
Food: 5
Service: 5
shes the best!
Not go, unless you like to wait. 1:30pm no body in the place , Oder. Waited 25mins went up to conter to see what's up. They forgot my Oder. There goes my 30min lunch. Will never go back and will tell everyone.
Service: 1
Loading...