Charlena's Pizza and Pastry Shop

Ordered the bruschetta pizza. We live 1.5 miles away and were told it would be 30 minutes. Arrived in 15 minutes and pizza was ready. Got home and it was lukewarm. No balsamic glaze and the pizza tasted like it had been made hours before. This was our first time here and we are very disappointed.

Delivery and everything was great!

The guy that works there answers the phone doesn’t even say I will put u on hold then hands up then we call again and answer the phone saying what the hell do u want HORRIBLE service we have it recorded

The lasagna was as dry as a box of tissues, chicken parm was flat a overcooked and i paid $4.20 for a half hoagie roll with cheese on it. Worst italian food in town.

Pizza is good, chicken wings and there blue cheese is amazing, and the prices are affordable ?

I just purchased the worst chicken parm sub I’ve seen in my life. It wasn’t cheap either. No cheese, no peppers, chicken was about 1/32 of an inch thick. Just enough sauce to change the color of the bread. Buyer beware: if you’re sub comes out looking like mine, you will be terribly disappointed.

Atmosphere: 1

Food: 1

Service: 3

Best pizza I’ve had in a while. Amazing service from cashier.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Garlic Knots, Margherita Pizza

Best pizza I’ve had in a while. Amazing service from cashier.

We love everything about Charlena's. Great food, great service, and priced reasonably.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pastries, Philly Cheese Steak, Chicken Parmigiana, Italian Sub Toasted, Garlic Knots, Pepperoni Pizza

I got a slice of the cheese pizza, and it was delicious—thin and crispy with the perfect amount of cheese and sauce! It came with a soda too, great for a quick, inexpensive lunch! The service was great too!

Atmosphere: 5

Food: 5

Service: 5

One of the worst customer service restaurants. Waiter/ cashier took orders touch everything in sight prepared food and never washed his hands once or wear gloves. Ordered food paid for it and dumped it in the trash outside due to sanitary

Atmosphere: 2

Food: 2

Service: 1

Best pizza in

Atmosphere: 5

Food: 5

Service: 5

When I called and said I had questions he was very rude. He said I had to hurry up because he was busy. Ordered 2 medium pizzas and a salad. When I got there he gave me 2 small and a salad. Tried to tell me it was my fault. But it wasn’t had him on speaker when placed the order was placed and verified it wasn’t me. He made me a medium pizza. When I got home the 2 incorrect pizzas were burnt. Wished I had checked them before I left the store. I never would have accepted them.

Atmosphere: 3

Food: 1

Service: 1

So disappointed! It's been a long while since stopping at Charlena's for their Italian cookies. They used to be tasty and delicate. Today, I wasted $10+ on 8 cookies that were hard, tasteless, and in the case of the Wedding Cookies, had the consistency of paste. I don't know if they have a new baker or what, but not worth it if they were free! I threw them out. On a side note, it might have been nice to be greeted with something other than a mumble as well.

Atmosphere: 1

Food: 1

Service: 2

I've eaten a decent amount of pizza in Naples on the never ending search for something remotely as good as NY. This is the closest I've found. Very good crust and seasoned well. They are always pleasant in serving you as well.

Atmosphere: 4

Food: 4

Service: 4