The food in this place is nasty, the women who work there are very rude. They only placed a few pcs of steak on my bun and the cheese was nasty, I couldn’t eat it and threw it away. I’ll never go to this place again.
Atmosphere: 3
Food: 1
Service: 1
Par
We had Charlie's tonight in the mall and WOW I was blown away! It was really delicious and filling. The staff was friendly and quick , did a great job. I had the Philly cheese steak and my wife had the chicken Philly, both loaded with meat and veggies and lotsa cheese! I was really surprised at how good this food was. I ate mine so fast I forgot to get a pic but I got one of half of my wifes...thanks again... delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries, Fiesta Fries, Cheese Fries
Joseph Sheets (Joe Joe)
Quick stop for lunch while we collected used cooking oil
Atmosphere: 5
Food: 5
Service: 5
Sarah Camacho
Opens at 11am but if your expecting service at that time. Forget it. Super disappointed! I had to go back to work with no Charlie's for lunch
CB thirteen
Used to be my favorite place. I don’t shop at the mall and would make a trip just to eat at Charley’s . I hadn’t been able to stop in a while so to my surprise when I ordered and went to get the Charley’s seasoning for my fries there was none and I was told they didn’t have any however they were using it to season the meat. I asked if they would just mind putting some on my friends when they were ready but they said no and then lied and said it was only salt and pepper in the shaker . Well it was not jsut salt and pepper it was orange I could see it when they would season the meat. They amount of fries now they give us 1/4 of what they used to it didn’t even fit the plate. It’s not worth coming here anymore, krueks is better, fresher and much closer.I’d try them if you want a cheese steak . I won’t be back after coming here since they came to the mall when I was a kid!
Pink Lady
Worst Charleys I have ever been to. I have eaten at Charleys for over 20 years. As an army wife this was our favorite restaurant no matter where we were stationed. I was so excited to see there was in the Naples Mall. Being the strong relationship between Charleys and the military I asked if they provided a military discount and was treated very disrespectfully and I was responded to in a very negative manner which surprised me. Aside from this the cheesesteak was dry and extremely salty. Needless to say I won't be going back. Don't Judge Charleys on this location, most are amazing, just not this one. Won't be back. :(
T “Blessed” Williams
The cook today was great. My food was fixed just right. Thanks for the great Lunch.
Santiago Cardenas Prado
Best cheesesteaks ever, fresh and well made. Great costumer service. I accidentally dropped my fries with cheddar cheese and bacon and my ranch sauce and they gave me a new one without the need of asking for it. I truly think it is the best spot to eat in the foodcourt. Best quality/price ratio in the mall. Shout out to Claudio and his workmates!
santiago jose cardenas prado
Best cheesesteaks ever, fresh and well made. Great costumer service. I accidentally dropped my fries with cheddar cheese and bacon and my ranch sauce and they gave me a new one without the need of asking for it. I truly think it is the best spot to eat in the foodcourt. Best quality/price ratio in the mall. Shout out to Claudio and his workmates!
fernandoaG503ZM
Great sandwiches good service, busy location . I suggest it if you looking for a quick fix at lunch time
The cook today was great. My food was fixed just right. Thanks for the great Lunch.
Tony G.
Worst I ever had may as well had a minute steak taste like one no taste rolls sucks pretty much no taste even with cheese won't be back sorry charlie
Armando Broncas
They Skimp on Toppings! I ordered a large cheesesteak sub with everything on it including the mushrooms, green peppers & onions with extra lettuce and this is what i got
Jazmine Agustin
I ordered from DoorDash and I ordered a Philly cheesesteak sandwich and this is what I got. There is no bread I am very disappointed. I’m only eating the fries.
PoorTraveler13
These folks are very good in what they do. It was like a well oiled assembly line. The place was very busy and they kept on trucking along. Nice Job!!!
The food in this place is nasty, the women who work there are very rude. They only placed a few pcs of steak on my bun and the cheese was nasty, I couldn’t eat it and threw it away. I’ll never go to this place again.
Atmosphere: 3
Food: 1
Service: 1
We had Charlie's tonight in the mall and WOW I was blown away! It was really delicious and filling. The staff was friendly and quick , did a great job. I had the Philly cheese steak and my wife had the chicken Philly, both loaded with meat and veggies and lotsa cheese! I was really surprised at how good this food was. I ate mine so fast I forgot to get a pic but I got one of half of my wifes...thanks again... delicious!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Fries, Fiesta Fries, Cheese Fries
Quick stop for lunch while we collected used cooking oil
Atmosphere: 5
Food: 5
Service: 5
Opens at 11am but if your expecting service at that time. Forget it. Super disappointed! I had to go back to work with no Charlie's for lunch
Used to be my favorite place. I don’t shop at the mall and would make a trip just to eat at Charley’s . I hadn’t been able to stop in a while so to my surprise when I ordered and went to get the Charley’s seasoning for my fries there was none and I was told they didn’t have any however they were using it to season the meat. I asked if they would just mind putting some on my friends when they were ready but they said no and then lied and said it was only salt and pepper in the shaker . Well it was not jsut salt and pepper it was orange I could see it when they would season the meat. They amount of fries now they give us 1/4 of what they used to it didn’t even fit the plate. It’s not worth coming here anymore, krueks is better, fresher and much closer.I’d try them if you want a cheese steak . I won’t be back after coming here since they came to the mall when I was a kid!
Worst Charleys I have ever been to. I have eaten at Charleys for over 20 years. As an army wife this was our favorite restaurant no matter where we were stationed. I was so excited to see there was in the Naples Mall. Being the strong relationship between Charleys and the military I asked if they provided a military discount and was treated very disrespectfully and I was responded to in a very negative manner which surprised me. Aside from this the cheesesteak was dry and extremely salty. Needless to say I won't be going back. Don't Judge Charleys on this location, most are amazing, just not this one. Won't be back. :(
The cook today was great. My food was fixed just right. Thanks for the great Lunch.
Best cheesesteaks ever, fresh and well made. Great costumer service. I accidentally dropped my fries with cheddar cheese and bacon and my ranch sauce and they gave me a new one without the need of asking for it. I truly think it is the best spot to eat in the foodcourt. Best quality/price ratio in the mall. Shout out to Claudio and his workmates!
Best cheesesteaks ever, fresh and well made. Great costumer service. I accidentally dropped my fries with cheddar cheese and bacon and my ranch sauce and they gave me a new one without the need of asking for it. I truly think it is the best spot to eat in the foodcourt. Best quality/price ratio in the mall. Shout out to Claudio and his workmates!
Great sandwiches good service, busy location . I suggest it if you looking for a quick fix at lunch time
Restaurantji Recommends
The cook today was great. My food was fixed just right. Thanks for the great Lunch.
Worst I ever had may as well had a minute steak taste like one no taste rolls sucks pretty much no taste even with cheese won't be back sorry charlie
They Skimp on Toppings! I ordered a large cheesesteak sub with everything on it including the mushrooms, green peppers & onions with extra lettuce and this is what i got
I ordered from DoorDash and I ordered a Philly cheesesteak sandwich and this is what I got. There is no bread I am very disappointed. I’m only eating the fries.
These folks are very good in what they do. It was like a well oiled assembly line. The place was very busy and they kept on trucking along. Nice Job!!!