Charley's Philly Steaks

9885 Collier Blvd, Naples
(727) 331-1145

Recent Reviews

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Karen Osorio

I came in and ordered a wing combo with a peach lemonade, and a chicken Philly, the Philly was 8+ dollars and they totally ripped me off, when I got home there was no sandwich in my bag,
The staff looked unfriendly and in a rush to get out of there

Atmosphere: 1

Food: 1

Service: 1

Christian Frazier

The management at this location was the rudest person that I have experienced in customer service in years. We watched her do some unsanitary acts while serving food.

Atmosphere: 1

Food: 1

Service: 1

julio molina

They have no clue what they are doing employees screaming at each other. lady at front talking bad about previous customers

Service: 1

Kondril Thomas

First And Last Time. I Ordered A Small Chicken Cheesesteak. This Is Whats Given On A “Small Sandwich” I Asked Was This It. She Smirked And Said “You Ordered Small With Only Meat And Cheese” I Asked To Order More Chicken And She Told Me I Would Have To Buy Another Sandwich And Said She Just Works There…Why Not Make The Bread Smaller Or Something Because This Is Ridiculous. I Am Highly Upset I Spent Money There

Atmosphere: 1

Food: 2

Service: 1

Dzianis Sheiherevich

Paid 17 $ for 10 wing. Never come back.

Food: 4

Angel Pacheco

We requested service quickly, waiting for more than 30 minutes and when I complained, they had not placed the order, very disorganized.

Atmosphere: 1

Food: 3

Service: 1

Carlos Almaguer avila

Wonderful experience, very good treatment and fast service

Atmosphere: 5

Food: 5

Service: 5

iRyan Rodriguez

Quality of the New Bourbon Steak, too sweet and it taste more like teriyaki sauce. Limited tables to seat at and it the place it dirty and expensive.1 COMBO MEAL = $4.281 REGULAR BOURBON STEAK = $9.991 REGULAR SWEET TEA1 REGULAR CAJUN FRIESPLUS TAX = $0.86GRAND TOTAL = $15.13***I DO NOT RECOMMEND IT

Atmosphere: 1

Food: 1

Service: 1

iRyan R.

Quality of the New Bourbon Steak, too sweet and it taste more like teriyaki sauce. Limited tables to seat at and it the place it dirty and expensive.

1 COMBO MEAL = $4.28
1 REGULAR BOURBON STEAK = $9.99
1 REGULAR SWEET TEA
1 REGULAR CAJUN FRIES
PLUS TAX = $0.86
GRAND TOTAL = $15.13

***I DO NOT RECOMMEND IT

Atmosphere: 1

Food: 1

Service: 1

Clark Smith

We went to eat last Monday night when we saw a sign for two small subs for $9.99. We ordered the special with an order of fries & a medium. Drink. The manager overcharged us and I asked her why she was doing that. She attempted to get me to order more food, and I said no I want my money back. I told her I wanted to speak to the manager and she dialed the number. It sounded like she was talking to a family member. calling her love, and other familiar terms. Needless to say, she refused to give my money back I asked her for her name, . She refused that also. She would not refund my money! The restaurant was filthy. The tables had food, bits and particles all over them. The floor had napkins and other debris all over it. Also, she was not wearing a hairnet, which is a violation.

Atmosphere: 1

Food: 1

Service: 1

Stephen Molitoris

Great cheesesteaks....NOTE: Naples Walmart location does not fulfill curbside orders (despite offering such on their website, taking car make/model info, arranging curbside pickup time, and having customer check in with curbside location upon arrival), must still go inside for the

Atmosphere: 4

Food: 4

Service: 4

Hunter Miller

The manager cares about what she does. It's nice to see people delivering the best service they can. I believe her name is Milanis.

Service: 5

Alain Aleman

Everything

Atmosphere: 5

Food: 5

Service: 5

Taily Elizabeth Mederos

Food was okay. Service was horrible. Since we walked in the girl at the register had an attitude. Horrible customer service.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Chocolate Chunk Cookie, Philly Cheesesteak, Cheese & Bacon Fries

Angela McDaniel

Very clean and service was fast and friendly. And the food was fabulously delicious!

Atmosphere: 5

Food: 5

Service: 5

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