Chick-fil-A

1874 Tamiami Trail N Spc FC-7, Naples
(239) 263-2678

Recent Reviews

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Bora Hocaoglu

It’s a good chick fil a and they got my usual order well

Atmosphere: 3

Food: 4

Service: 4

Susanne Obrien

Stopped in Coastland Mall to buy a gift card for a Christmas gift for someone that loves Chick-fil-A. I've heard great things about their food. While there I decided to purchased a kids meal to try for myself. I give it 5 stars, from food quality, taste, service & atmosphere. Everyone was happy to be eating there! Like me, if you haven't tried it yet do so. It was excellent.

Atmosphere: 5

Food: 5

Service: 5

Raymond Moses

Great location great service.

Atmosphere: 5

Food: 5

Service: 5

Josh Brown (Barter Kingz Collier)

I could eat the nuggets all day long!!!

Atmosphere: 5

Food: 5

Service: 5

Dan Johnson

Mall location, but food is still great. Love their fries and nuggets.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, Spicy Southwest Salad, Chicken Nuggets with Fries

Matt

In convenient In mall. Alot of punk kids hanging out

Atmosphere: 3

Food: 3

Service: 3

L H

First time vist to chicken-fil- a.
Absolutely loved it.
Excellent food and service.
Highly recommended.

Atmosphere: 5

Food: 5

Service: 5

Sue Huff

Love the sandwich. Love this restaurant.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Spicy Chicken Sandwich, Grilled Chicken Sandwich, French Fries, Chicken Nuggets with Fries, Chick-Fil-A Waffle Potato Fries

Yasel

Fresh and delicious food

Atmosphere: 5

Food: 5

Service: 5

Ann Marie Meadows

Love the new setup for line in the mall food court. It's easier to see the order side and pick-up side now. Used to be a pain, to walk past. Now nice and orderly.
Food is still good and love the lemonade hands-down!!

Atmosphere: 4

Food: 5

Service: 5

Jessica Marlene

I mean, I have never been let down. Lol they are always friendly and timely.

Atmosphere: 5

Food: 5

Service: 5

Nancy Vertiz

The grilled chicken sandwich was good and so were the waffle fries. That's all I've ever had from there but I would like to try more items. The problem is the the drive-thru line is always so crowded. I know they do their best with getting orders taken care of with cars on line, best way is to order ahead on your phone. Shorter line.

Atmosphere: 4

Food: 4

Service: 5

INCOGNITO AUDITOR

πŸ” Chick-fil-A – 1 Star
*β€œMy pleasure?” More like β€œMy mystery.” πŸ˜΅πŸ—

Ah yes, Chick-fil-A β€” the holy grail of fast food where customer service is supposed to feel like a hug from grandma. Except this time, grandma ghosted me. πŸ‘»πŸ‘΅

I rolled up craving a chicken sandwich so iconic it should have its own Netflix documentary. What I got was a lukewarm bun smooching a dry poultry puck that tasted like it had dreams once... then gave up. πŸ₯΄πŸžπŸ”

The fries? Let’s just say they had the texture of an apology β€” cold, limp, and slightly regretful. πŸ₯ΆπŸŸ I could’ve used them to patch drywall.

And the service! Oh the infamous Chick-fil-A hospitality β€” I was expecting choir music and maybe a light handshake. Instead, I got the emotional warmth of a vending machine. 😐🎢

I asked for extra sauce β€” they looked at me like I’d requested the keys to the safe. Seriously, I thought I was about to be interrogated by Sauce Security. πŸ•΅οΈβ€β™€οΈπŸ”₯

By the end of it, I sat in my car, chewing on disappointment and wondering what life choices led me here. Existential crisis, table for one?

So yes, if you enjoy dry chicken, emotionally unavailable staff, and the haunting whisper of what could’ve been β€” this one’s for you. πŸ˜¬πŸ“‰πŸ”πŸ’”

Atmosphere: 1

Food: 1

Service: 1

Bob Deacon

Great chicken sandwich!!

Atmosphere: 5

Food: 5

Service: 5

Karina G

Absolutely Horrible Service! Will never go back to this location again. Visited on 7/19/2025 placed order on APP and half my order was missing when I checked in my car on my way to an appointment. I called to inform for my missing order and the manager said she could not refund my missing items and asked if I could go back after leaving the mall! This is the most ridiculous thing I have ever heard of they practically STOLE my money since I paid for items that were not provided and I WAS NOT REIMBURSED for the missing items. VERY UNPROFESSIONAL MANAGEMENT! Will not be back! DO BETTER!

Service: 1

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