Chili's Grill & Bar

2431 Tarpon Bay Blvd, Naples
(239) 594-2006

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I had a situation where my Chili’s order was stolen by an ubereats delivery driver. My girlfriend called around 11:40pm (not expecting anyone to pick up) but Shawn, the manager, went above and beyond to help us out. He personally informed us of the issue, called Uber Eats on our behalf to get us reimbursement, and kept us updated every step of the way. He didn’t just stop there either, Shawn followed up with us afterward to make sure everything was resolved and that we were...
We had an issue with our UberEats order where someone else picked up me and my boyfriend’s food, and we were left frustrated and unsure what to do. Thankfully, Shawn at Chili’s stepped in and completely turned the situation around. From the moment we spoke with him, he was calm, professional, and genuinely cared about helping us.

Even though it wasn’t Chili’s fault, Shawn went out of his way to make things right. Kept us updated the whole time, and treated...
Came here for the triple Dipper with my husband and had the best server, Shay, who went above and beyond for us. She's so funny and charismatic, a great addition to this chilis team. The food was also very fresh and delicious. 5/5

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