Chili's Grill & Bar
9959 Collier Blvd, Naples
(239) 304-0564
Recent Reviews
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Huge thank you to Nico at Chili’s for going above and beyond during our visit! Even though the restaurant was short-staffed, Nico kept a positive attitude and took great care of us the entire time. What really stood out was how he made my daughter’s 8th birthday extra special—he brought out a chocolate molten lava cake and sang her happy birthday with a big smile. She was so happy, and it truly meant a lot. Nico’s kindness, energy, and excellent service made our night one to remember. Chili’s is lucky to have someone like him on the team!
Atmosphere: 5
Food: 5
Service: 5
I got the crispy chicken with bacon and guacamole sandwich, it was delicious!
Atmosphere: 4
Food: 4
Service: 4
Came here for dinner with my family and girlfriend and overall had a good time. Food was good and hot and service was good!
Atmosphere: 5
Food: 5
Service: 5
I can share my perspective based on my experience. It seems that there may be opportunities for improvement in the service. Our waiter appeared to be either overwhelmed or inexperienced, which may have affected the overall experience. I appreciate the efforts made by both the waitress and the manager; however, there were instances where our requests for assistance were not addressed promptly. In particular, my mother-in-law had to raise her voice to get this one waiter’s attention. Considering this experience, I would advise caution for large parties when dining at this establishment.
Atmosphere: 3
Food: 5
Service: 1
One of my favorite places to eat… The staff are amazing people…
Atmosphere: 4
Food: 4
Service: 4
The floor under the tables were sticky. They put us at a huge table in the corner for 3 people and a baby.
Atmosphere: 1
Food: 4
Service: 4
Stop by here to pick up a quick bite to eat. We ordered a margarita but it didn't taste very good and way overpriced. Got a couple of Southwest bowls. They were very filling and had great flavor. They have a diverse Tex Mex menu if that's what you're looking for. Our server seem to be overworked as he had too many tables so service was lacking because of that.
Atmosphere: 3
Food: 3
Service: 3
I usually visit this place every week today I ordered food from this place, order came wrong and incomplete they still charge me for nothing 60 dollars for the worst food I ever had, cold, non well
Presented, awful desert, wasted money … pictures attached I don’t think that it’s close of what it’s marketing ticket, worst food ever
Food: 1
Service: 1
The waitress was sooo rude. Like ridiculously rude. Food took forever.
Service: 1
Huge menu lots of different price points, good value for the dollar to eat out. Always end up with leftovers Service is good in the bar, but they always seem shortstaffed.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Cajun Shrimp Pasta, Burger, Fries, Chips & Salsa Fried Pickles
Restaurantji Recommends
The place was nice, but they should have at least one veggie option.
We usually go to chilis in Cape Coral once a week or so and always have a great experience. This location however was so bad it was almost laughable. I feel like I would have gotten more satisfaction out of flushing my money down the toilet.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Burger
Our waitress was very good attentive and put everything in at once. Drinks came out and entrees. My food was cold but, the Maneger did come out and handled the situation for me. Overall everything was enjoyable.
Atmosphere: 4
Food: 4
Service: 5
I ordered an hour before closing. Upon pick up no one was available to help and cleaning seemed more important than service. I had to ask several different employees for help to no avail. The manager was not friendly or professional. Food was very small portions compared to other Chili's which in the end didn't matter because we threw most of it away due to it not tasting good.
Atmosphere: 2
Food: 2
Service: 1
Very disappointing. Worked 12 hours, got off and went here. Ordered and waited over an hour without food coming out. People that arrived after already ate and left. Ended up saying we needed to leave, they brought it out to go and still charged full price.
Atmosphere: 3
Food: 3
Service: 1
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