Domino's Pizza
5494 Rattlesnake Hammock Rd, Naples
(239) 417-3030
Recent Reviews
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The toppings a sparse. Not even close to the images you see in their ads
Atmosphere: 5
Food: 1
Service: 5
Don't order the pepperoni bread mine had not a single piece of pepperoni in it just one on top. Then the staff was very rude.
Food: 1
Service: 1
Worst Dominos pizza ever. Tasted as if it was made two days ago and reheated. Crust was cardboard like. I arrived early so it would be piping hot when I got it. By the time I got home in 5 minutes tops, it was cold. Very disappointed. Will take my business elsewhere. Plenty of choices.
Atmosphere: 1
Food: 1
Service: 1
Extremely rude staff. Ordered through Uber and was past delivery time. Called multiple times before someone picked up. When he did he yelled that he had not even started my order and laughed that it definitely wasn’t being delivered yet. Then hung up on me. Will NEVER use this location.
Atmosphere: 1
Food: 1
Service: 1
Ordered pizza and never new it came? The female Hispanic driver after looking on our camera just dropped pizza and left! Horrible service! The pizza was cold and had ants on them after we finally found it! This location has went down gill fast poor management and drivers!
Atmosphere: 1
Food: 1
Service: 1
40 mins ordered online and still waiting for the pizza to get out of the oven. Thanks I am picking it, if not we will eat pizza tomorrow morning Lol.
Our order was incorrect when delivered- attempted to call the store right after. Was on hold twice for 20min. Called again, said what was wrong and was told “I’m really busy” and put me back on hold. Totally unacceptable.
Service: 1
Made a Delivery Order May 27 2025 for a single pizza and not only did the Food NOT ARRIVE was charged 80.81!BUT...... Upon contacting the Manager he REFUSED to refund the money! Have Filed a POLICE Report regarding theft and fraud on this location! DO NOT SHOP THERE UNLESS YOU WANT TO LOOSE MONEY AND NOT RECEIVE YOUR FOOD AT THREE TIMES THE COST!!!!!
Atmosphere: 1
Food: 1
Service: 1
When we did get our pizza which was late and very undercooked. I tried to call and have a fully cooked pizza delivered but after waiting twenty minutes on hold. I decided that it would be better to go to the restaurant instead. Domino’s has great pizza just not at this store. I highly recommend ordering pizza from anywhere else instead. I gave a one star because they did find the house.
Food: 1
Gave me food poisoning. Ordered on the app and the delivery driver was nice but it immediately made me sick.
Food: 1
Service: 3
Restaurantji Recommends
They dont answer the phone, delivery never showed driver leaving store. Waiting hour for my order lol
I love their thin crust pizza it's just a great value for the money
Atmosphere: 4
Food: 4
Service: 5
Normally we have great service. However, today was the worst service ever. Not only did it state our pizza was delivered but wasn't. Then the woman that delivered it spoke no English and we had a hard time to speak to her.
And the next delivery wasn't all that well either. I ordered a meat pizza but only got a pepperoni pizza. Calling the store was a waste of time. I had to drive to the store to get it corrected. They did make it right but it seems like the service is getting worse
Food: 4
Service: 2
Recommended dishes: Custom Medium 2-Topping 12 Pizza
had issues with delivery for a while then had a driver by the name of Lehidiana come by and call saying she is at my doior, i open it to see her in her car waiting, i state thats not at the door, and when i make a statement about it, she says its my fault for not having my unit number when in the past i never had an issue, the unit being on the account for over 5 years at min. her attitude and how she conducts herself are so poor i dont think i will order from them agian due to this ongoing issue and i have spoken to other staff on this and they say its on me, when i havent changed anything.
Atmosphere: 1
Food: 3
Service: 1
THE FOOD IN THIS PLACE IS HORRIBLE, I DO NOT RECOMMEND ANYONE TO BUY AT THIS STORE, I had previously ordered food and the experience was horrible, again I made an order from another location and they sent it to me from there, I tried to cancel it but it couldn't, when the driver arrived with the order I told her I didn't want it and I showed her the terrible condition in which they make the food, she called her manager who pretended not to know, here is the proof of the food which I did not want to eat for fear of it harming me since it is raw, a friend tried it and ended up vomiting
Food: 1
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