Worst service ever. Attitude needs to be adjusted. They don't even know who the owner is? This owner needs to know he needs to look for better help and I will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Matthew Botteon
Ordered the meal deal and they weren’t serving sandwiches
Asher Leonard
The girl that checked us out was on her phone the whole time she was making our coffees continuously cussing and not even paying attention and couldn't put the phone down long enough to get ice . Then was very disrespectful at the window .
Atmosphere: 1
Food: 1
Service: 1
Cindy Lou Martindale
Stopped here to get a coffee and use the restroom. Restroom was clean. Went to the counter to order. There was a man “working” behind the counter. I stood there for what seemed like several minutes but was probable just a few minutes. The man never looked up from his phone. I was beginning to wonder if this location was mobile orders only. Another employee told him to help me. He literally looked at me and rolled his eyes as he dragged himself the two steps to the register. This was no bored teenager. This was maybe a 40 YO man. I told him I changed my mind and left.
Atmosphere: 2
Food: 1
Service: 1
Alicia
I don't understand what I have to say to get granulated sugar. I say "crunchy" AND "granulated" everytime and still get that liquid crap. For the love of God please get it right. I want to thank the person who fixed my order - I don't remember their name but they were very helpful.
Atmosphere: 1
Food: 1
Service: 1
Janine Portolese
Ordered two breakfast items and in the bag were two napkins which were thinner than septic-safe toilet paper. Stop cheaping out on your end!
Food: 4
Service: 1
NaplesNative 239
Literally saw a guy put on his deodorant and hygiene stuff through the window behind the counter. 🤮 , dude you need to do that stuff at home. Very nasty. Use caution. 1/12/25
Aaron Feld
Terrible. The place did not feel very clean, especially the bathrooms. The service was blah & although Dunkin’ isn’t the best of donuts, it has always remained consistently decent. I also ordered hash browns which came out soggy & undercooked. This Dunkin’ is definitely not living the basic standards.
I’m just being honest. Constructive criticism is ALWAYS good. It helps us grow & become even better than we already are.
Thank you Dunkin’ Team for trying.
Atmosphere: 1
Food: 2
Service: 1
Emilyn Davis
Dog on dining area tables as I’m eating as well as I have severe allergies to dogs. Told management but they did nothing. This is unacceptable and unsanitary.
We arrived to buy a coffee and they were cleaning and said that the store was closed because she was cleaning . She was so rude. Just now 12/19 at 5:50 pm.
Worst service ever. Attitude needs to be adjusted. They don't even know who the owner is? This owner needs to know he needs to look for better help and I will never go there again.
Atmosphere: 1
Food: 1
Service: 1
Ordered the meal deal and they weren’t serving sandwiches
The girl that checked us out was on her phone the whole time she was making our coffees continuously cussing and not even paying attention and couldn't put the phone down long enough to get ice . Then was very disrespectful at the window .
Atmosphere: 1
Food: 1
Service: 1
Stopped here to get a coffee and use the restroom. Restroom was clean. Went to the counter to order. There was a man “working” behind the counter. I stood there for what seemed like several minutes but was probable just a few minutes. The man never looked up from his phone. I was beginning to wonder if this location was mobile orders only. Another employee told him to help me. He literally looked at me and rolled his eyes as he dragged himself the two steps to the register. This was no bored teenager. This was maybe a 40 YO man. I told him I changed my mind and left.
Atmosphere: 2
Food: 1
Service: 1
I don't understand what I have to say to get granulated sugar. I say "crunchy" AND "granulated" everytime and still get that liquid crap. For the love of God please get it right. I want to thank the person who fixed my order - I don't remember their name but they were very helpful.
Atmosphere: 1
Food: 1
Service: 1
Ordered two breakfast items and in the bag were two napkins which were thinner than septic-safe toilet paper. Stop cheaping out on your end!
Food: 4
Service: 1
Literally saw a guy put on his deodorant and hygiene stuff through the window behind the counter. 🤮 , dude you need to do that stuff at home. Very nasty. Use caution. 1/12/25
Terrible. The place did not feel very clean, especially the bathrooms. The service was blah & although Dunkin’ isn’t the best of donuts, it has always remained consistently decent. I also ordered hash browns which came out soggy & undercooked. This Dunkin’ is definitely not living the basic standards.
I’m just being honest. Constructive criticism is ALWAYS good. It helps us grow & become even better than we already are.
Thank you Dunkin’ Team for trying.
Atmosphere: 1
Food: 2
Service: 1
Dog on dining area tables as I’m eating as well as I have severe allergies to dogs. Told management but they did nothing. This is unacceptable and unsanitary.
Atmosphere: 1
Food: 1
Service: 1
Quick and friendly
Food: 5
Service: 5
Recommended dishes: Doughnut
Restaurantji Recommends
We arrived to buy a coffee and they were cleaning and said that the store was closed because she was cleaning . She was so rude. Just now 12/19 at 5:50 pm.
Atmosphere: 1
Service: 1
Quick service, yummy coffee & cruller 🍩 ☕️! (Soggy hash browns 😞)
Atmosphere: 5
Food: 3
Service: 5
Hands down our favorite Dunkin!!! 😍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Doughnut, Croissant
Good coffee
Atmosphere: 5
Food: 5
Service: 5
The Cuban guy doesn’t like to be talked in english or Spanish and you have to point to be served he has an attitude. WORST
Atmosphere: 1
Food: 1
Service: 1
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