I don’t go to Duncan very often so I asked the walking attendant in the drive-through if I could drive up to the menu. He got a disgusted look on his face because I asked to see the menu. So we drove up to the menu to see what I wanted. I ordered a sourdough sandwich with sausage and when I receive my order, I got bacon and I was also very disappointed to find out the store doesn’t have mustard for my sandwich. Not very good customer service when the person can’t take your order correctly.
Atmosphere: 1
Food: 3
Service: 1
Dianna Shlifka
Will never go back!
Atmosphere: 1
Service: 1
Luis Alberto Nateros Moller
They are despots and it is not the first time I have gone to this same place. They should correct themselves and be more friendly to the public.
Service: 1
Selçuk KK
It was the worst coffee experience I’ve ever had in my life.
Atmosphere: 4
Food: 5
Service: 1
Brian Johnson
Dunkin has the best cold brew! I always add a shot of espresso for the extra morning kick!
Jesus Lima
I love
Atmosphere: 5
Food: 5
Service: 5
neil masters
The girl serving was either uninterested, high or bored couldn't tell which but was useless, bored, not interested and positively a waste of space. I complain about StarBs but this is the worst service I have ever had at a DDs.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Assorted Half Dozen or Dozen Donuts
Melissa L
We had to stop here on a road trip and they were great! Service was excellent and it was very prompt.
Atmosphere: 5
Food: 5
Service: 5
Alexander Weatherholt
The absolute incompetence at this dunkin' donuts is absolutely mind-blowing. I don't know, weather.Is there cashiers that can even speak one word of english. We went in there wanting to get twelve donuts. It was impossible to place this order as the lady behind the. Register kept trying to give us a box of prepackage.Already selected donuts. After three times of repeating that, we wanted to pick our own donuts, we ended up just leaving because she could not speak english nor understand anything we are trying to tell her. I am not joking when I say I had to leave this place of business because I could not place an order due to the language barrier.
Messed up most of the order and didn't food didn't task good
Food: 1
Service: 1
Heather Henry
The manager tried to help the cashier scan my free coffee coupon after he kept telling me I owed money for the drink, and kept insisting it didn't work on a spiced cookie iced coffee. I asked her to try again and let her know the only exclusions on the coupon are espresso drinks and nitro brews, I've used the points rewards coupons on any type of iced coffees many many times. She kept saying "I know how the coupon works and it doesn't work on this coffee." Please train your staff and management better, I will not return to this location after this experience. I was able to successfully redeem my free coffee coupon in Fort Myers at a different location after being so frustrated I drove away from this location on Immokalee Rd in North Naples.
Atmosphere: 1
Food: 1
Service: 1
Susan Krauss
Hard-working people who do their best every day to make sure the customer is happy. Great service and excellent breakfast food.
Very fast and friendly.
I don’t go to Duncan very often so I asked the walking attendant in the drive-through if I could drive up to the menu. He got a disgusted look on his face because I asked to see the menu. So we drove up to the menu to see what I wanted. I ordered a sourdough sandwich with sausage and when I receive my order, I got bacon and I was also very disappointed to find out the store doesn’t have mustard for my sandwich. Not very good customer service when the person can’t take your order correctly.
Atmosphere: 1
Food: 3
Service: 1
Will never go back!
Atmosphere: 1
Service: 1
They are despots and it is not the first time I have gone to this same place. They should correct themselves and be more friendly to the public.
Service: 1
It was the worst coffee experience I’ve ever had in my life.
Atmosphere: 4
Food: 5
Service: 1
Dunkin has the best cold brew! I always add a shot of espresso for the extra morning kick!
I love
Atmosphere: 5
Food: 5
Service: 5
The girl serving was either uninterested, high or bored couldn't tell which but was useless, bored, not interested and positively a waste of space. I complain about StarBs but this is the worst service I have ever had at a DDs.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Assorted Half Dozen or Dozen Donuts
We had to stop here on a road trip and they were great! Service was excellent and it was very prompt.
Atmosphere: 5
Food: 5
Service: 5
The absolute incompetence at this dunkin' donuts is absolutely mind-blowing. I don't know, weather.Is there cashiers that can even speak one word of english. We went in there wanting to get twelve donuts. It was impossible to place this order as the lady behind the. Register kept trying to give us a box of prepackage.Already selected donuts. After three times of repeating that, we wanted to pick our own donuts, we ended up just leaving because she could not speak english nor understand anything we are trying to tell her. I am not joking when I say I had to leave this place of business because I could not place an order due to the language barrier.
Restaurantji Recommends
Messed up most of the order and didn't food didn't task good
Food: 1
Service: 1
The manager tried to help the cashier scan my free coffee coupon after he kept telling me I owed money for the drink, and kept insisting it didn't work on a spiced cookie iced coffee. I asked her to try again and let her know the only exclusions on the coupon are espresso drinks and nitro brews, I've used the points rewards coupons on any type of iced coffees many many times. She kept saying "I know how the coupon works and it doesn't work on this coffee." Please train your staff and management better, I will not return to this location after this experience. I was able to successfully redeem my free coffee coupon in Fort Myers at a different location after being so frustrated I drove away from this location on Immokalee Rd in North Naples.
Atmosphere: 1
Food: 1
Service: 1
Hard-working people who do their best every day to make sure the customer is happy. Great service and excellent breakfast food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Plain Stuffed Bagel Minis, Iced Latte, Egg and Cheese, Croissant
Girl taking order very rushed and borderline rude. Girl handing food at window unfriendly. All business. No cars behind us. Not a good experience
Food: 4
Service: 1
Recommended dishes: Bacon Egg and Cheese
The girl s there are amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Bacon Egg and Cheese
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