Busy place. Took a while to get medium warm coffee, but the servers were very nice.
Atmosphere: 3
Food: 4
Service: 3
F Loridian
Stood with my husband at counter (4pm) girl sweeping all around us never acknowledged us standing there and the rest of the staff was working the window.
If you dont want the business from us, say so.
Atmosphere: 1
Food: 1
Service: 1
Carl Wood
Workers should not aggressively pushing tipping at the drive through. This tipping business is getting out of hand! A tip to hand me a my coffee and a doughnut?
Atmosphere: 3
Food: 4
Service: 1
Neelam Rajput
Excellent service and a warm atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Dan deProphetis
Might be the worst customer service out of any Dunkin I’ve ever been to. Went to place my order and the kid at the register had a major attitude. Tried being nice to him, but he wasn’t having it. Annoyed to take my order. All I wanted was a donut and munchkins for my kid. No hello, no thank you…major attitude. Bad for your business. I get it people have bad days, but this went beyond that.
Atmosphere: 3
Food: 3
Service: 1
Pedro Gonzalez
Not a regular of this particular location but normally whenever I used to come here there would be one of two amazing, nice and beautiful girls at the front of the store, one is a red haired girl and the other is call Daniela, i think that is her name, im not sure, but on the morning of this past Monday i went to get my medium black coffee and was greeted with a woman that glared at my up and down like saying what the heck was i doing there, I proceeded to try and place my order with her and she wouldn’t even look at me and instead kept organizing the donuts rackets, when i asked how much was it she gave me and actitud and said if i couldn’t read the screen, I didn’t want to argue so I just paid and tried to keep up with my day when I saw one of the girls that is normally at the front asking something at the one that was on the front and that woman just ignored her and gave her a nasty look, i feel disappointed to see this especially when I found that that person has a record with the Miami police, i just feel like Dunkin should really step up their hiring process.
Atmosphere: 4
Food: 5
Service: 2
Frances Sirvent-Smith
Very friendly service
Atmosphere: 5
Food: 5
Service: 5
Glenn Garza
It’s Monday, 21 July. Around 2 PM. The staff at this time and day were very unprofessional and a little rude. They both saw me in there, standing at the counter when I noticed one of the employees hiding behind the coffee machines, they were both lost in a gaze on their phones. Shouldn’t have to be this way. They need to get their act right. I love my Dunkin’s and hate to see stuff like this done to other people. Thank you.
Emma Petisco
Went to dunkin today 06/20 at 11 am and my order was messed up. I told the lady with red hair at the window that this wasn’t what I ordered politely and she proceeded to reply with attitude saying “yes it is”. She handed me the bag with what I ordered and it was wrong again. How can you mess up the order TWICE and give attitude.
Andrew Ferraiuolo
Went through the drive thru in the morning, and it was efficient with a person taking orders so it will speed up the processing. In and out, not long of a wait at all and good service.
I don’t go to Duncan very often so I asked the walking attendant in the drive-through if I could drive up to the menu. He got a disgusted look on his face because I asked to see the menu. So we drove up to the menu to see what I wanted. I ordered a sourdough sandwich with sausage and when I receive my order, I got bacon and I was also very disappointed to find out the store doesn’t have mustard for my sandwich. Not very good customer service when the person can’t take your order correctly.
Atmosphere: 1
Food: 3
Service: 1
Dianna Shlifka
Will never go back!
Atmosphere: 1
Service: 1
Luis Alberto Nateros Moller
They are despots and it is not the first time I have gone to this same place. They should correct themselves and be more friendly to the public.
Busy place. Took a while to get medium warm coffee, but the servers were very nice.
Atmosphere: 3
Food: 4
Service: 3
Stood with my husband at counter (4pm) girl sweeping all around us never acknowledged us standing there and the rest of the staff was working the window.
If you dont want the business from us, say so.
Atmosphere: 1
Food: 1
Service: 1
Workers should not aggressively pushing tipping at the drive through. This tipping business is getting out of hand! A tip to hand me a my coffee and a doughnut?
Atmosphere: 3
Food: 4
Service: 1
Excellent service and a warm atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Might be the worst customer service out of any Dunkin I’ve ever been to. Went to place my order and the kid at the register had a major attitude. Tried being nice to him, but he wasn’t having it. Annoyed to take my order. All I wanted was a donut and munchkins for my kid. No hello, no thank you…major attitude. Bad for your business. I get it people have bad days, but this went beyond that.
Atmosphere: 3
Food: 3
Service: 1
Not a regular of this particular location but normally whenever I used to come here there would be one of two amazing, nice and beautiful girls at the front of the store, one is a red haired girl and the other is call Daniela, i think that is her name, im not sure, but on the morning of this past Monday i went to get my medium black coffee and was greeted with a woman that glared at my up and down like saying what the heck was i doing there, I proceeded to try and place my order with her and she wouldn’t even look at me and instead kept organizing the donuts rackets, when i asked how much was it she gave me and actitud and said if i couldn’t read the screen, I didn’t want to argue so I just paid and tried to keep up with my day when I saw one of the girls that is normally at the front asking something at the one that was on the front and that woman just ignored her and gave her a nasty look, i feel disappointed to see this especially when I found that that person has a record with the Miami police, i just feel like Dunkin should really step up their hiring process.
Atmosphere: 4
Food: 5
Service: 2
Very friendly service
Atmosphere: 5
Food: 5
Service: 5
It’s Monday, 21 July. Around 2 PM. The staff at this time and day were very unprofessional and a little rude. They both saw me in there, standing at the counter when I noticed one of the employees hiding behind the coffee machines, they were both lost in a gaze on their phones. Shouldn’t have to be this way. They need to get their act right. I love my Dunkin’s and hate to see stuff like this done to other people. Thank you.
Went to dunkin today 06/20 at 11 am and my order was messed up. I told the lady with red hair at the window that this wasn’t what I ordered politely and she proceeded to reply with attitude saying “yes it is”. She handed me the bag with what I ordered and it was wrong again. How can you mess up the order TWICE and give attitude.
Went through the drive thru in the morning, and it was efficient with a person taking orders so it will speed up the processing. In and out, not long of a wait at all and good service.
Food: 5
Service: 5
Restaurantji Recommends
Best place to visit
Atmosphere: 5
Food: 5
Service: 5
Very fast and friendly.
I don’t go to Duncan very often so I asked the walking attendant in the drive-through if I could drive up to the menu. He got a disgusted look on his face because I asked to see the menu. So we drove up to the menu to see what I wanted. I ordered a sourdough sandwich with sausage and when I receive my order, I got bacon and I was also very disappointed to find out the store doesn’t have mustard for my sandwich. Not very good customer service when the person can’t take your order correctly.
Atmosphere: 1
Food: 3
Service: 1
Will never go back!
Atmosphere: 1
Service: 1
They are despots and it is not the first time I have gone to this same place. They should correct themselves and be more friendly to the public.
Service: 1
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