Dunkin'

14259 Collier Blvd, Naples
(239) 352-0667

Recent Reviews

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Zachary Drake

Great location and awesome team with phenomenal service. Jose always smiling, chipper and quite frankly the reason we come to this location rather than the one down the street. Give that man a promotion!!!

Jake Eiller

Came at 6:30pm for coffee and a snack before work and was told they were out of cold brew. Got iced coffee instead but then I asked for a wrap and they said the kitchen was closed. One of my big pet peeves about establishments is saying you’re open till one time but closing 30 minutes earlier than said time. If you want to close the kitchen at 6:30, say you’re only open till 6:30. They’re supposed to be open till 7pm.

Cristian Simut

AC wasn't working...

Kenna L

The food is good but they never get my order right

Iprint Marketing, Graphic Design and Media

HORRIBLE SERVICE, DISRESPECTFUL GUY ON DRIVE-THRU JUST BECAUSE I REQUEST A PLAIN HOT LATTE NO FOAM, INSULT ME IN FRONT OF MY KIDS IN THE CAR YES INSULT BAD LANGUAGE TOLD ME TO STFU B.... REQUEST AN APOLOGIES DID NOT GET ONE...TOLD ME TO COME INSURE AND DO HES JOB...INSULT ME AGAIN SO I REQUEST MANAGER SHE ALSO IGNORE ME DID NOT APOLOGIZE IGNORE ME I ASK FOR REFUND DID NOT GOT ONE SHE TRY INSTEAD CHARGE ME TWICE, I'LL DISPUTE CHARGES, BUT NO WONDER EMPLOYEES ARE LIKE THAT MANAGER IS AS DISRESPECTFUL AS THEM... NOT EVEN ON THE PHONE SHE CAN APOLOGIZE
CORPO

ivan a

DO NOT GO TO THIS LOCATION!
My son is home sick throwing up because of some old chocolate glazed donuts I bought him yesterday after school he ate two of them . I bought a half dozen he ate two in the car . My wife went to have one and spit it out because they were so stale and hard she thought I bought them days ago . I threw the rest away and I got worried about my son who being a kid inhaled two of them in the car after school . Sure enough he got sick and can’t hold anything down and is home from school with a stomach bug . STAY AWAY FROM THIS LOCATION !

Nikolai Kulashenkov

Walked in, they accused me of stealing and wouldn’t serve me. Very rude employees. I found hair in my food on prior visits. Worst ever experience i’ve gotten from any fast food place. Unacceptable!

xyThomas Mellen

Food was overcooked, atmosphere was great

Atmosphere: 5

Food: 2

Service: 3

brizz 23

dude this dunkin is so bad if i order a small, i get a large. If i order a medium, i get a small. If i ask for three pumps of flavoring, i get one pump. i think 1 time out of the 5 times i’ve been there they made my drink how i ordered it. its honestly so funny how people can mess up such a simple thing

Service: 1

Clint Rankin

Nice drive through experience. Drinks are priced lower than competitors. No one waggled a touch screen in my face saying "it's going to ask you a question". Oh really? What question might that be? We'll never know.

Baylee Haggard

I avoid this Dunkin at all lengths. The service is horrible and many of the employees are extremely rude. Today I was in a rush, and decided I would stop in and get an order I get at MANY other locations without problem, a hot coffee black with a side of oat milk, so I can choose how much goes into my drink. She rudely said she will not do that. Always leave disappointed from this location!

Atmosphere: 1

Service: 1

Heather Benfield

Another customer stole our food and the barista blamed us for it, the new remodel is cold and ugly my latte looks weird and not the same.

Atmosphere: 1

Food: 1

Service: 1

Emilio Ramirez

Please don't put music when you reopen. All Dunkins play music. This one not. I like it very much. Lots of same people go, like a family. Don't ruin it with music.

Edward Parlier

The coffee was good and the donuts were fresh

Food: 5

Service: 5

Andrew Ferraiuolo

It was the day after Milton passed and we needed to get something for our team that stayed overnight.. We searched the area and nothing was open, we were heading back, alas, they were running on generator power. We got 6 dozen donuts and munchkins. It was a hit for the staff, thinking nothing was open. Thank you all for working in less than optimal times and making others smile!

Food: 5

Service: 5

Recommended dishes: Doughnut

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