Flip Flop Beach Grill

Excellent and fast service, very friendly

Atmosphere: 5

Food: 5

Service: 5

Food was Hot service was awesome kitchen is clean....well Run class act 100%....have COLD BEER

Atmosphere: 5

Food: 4

Service: 5

I had a very disappointing experience. A teenage girl in front of me, who had braces, politely asked if her apples could be cut in half since she couldn’t bite into them whole. The staff member refused and responded with sarcasm, saying she’d have to walk through a “crowded kitchen” (it wasn’t) to do it.

The girl seemed embarrassed and changed her order. I stepped in and told her she wasn’t being unreasonable and should get the apples. She kindly repeated her request, and the staff member snapped: “Oh sure I’ll just make everyone behind you wait so I can cut your apple, because no one has anything better to do.”

I said, “Miss, we don’t mind, it’s your job,” and she cursed under her breath and walked off. The girl was visibly upset and even apologized to me, though she did absolutely nothing wrong. I told her that again.

I live across the street in Charleston Square Village and have been coming here every week or two for some time. The woman behind the counter has always had a cold, unfriendly attitude toward people, but shaming a customer really crossed a line. I guess they can get away with this sort of treatment because it’s in a high-demand neighborhood. A real shame.

I regret going ahead with my own order, I won’t come back here anymore.

Service: 1

The girl inside, has worse customer service. My wife ask for ice cream for my child and she turn around to open boxes inside. Probably for her English pronunciation...and she is bilingual speak both English and Spanish lenguage, if she dosen't like her position she can look for other. Worse experience

Service: 1

The food here is great. the staff very friendly.. and the best part is that the prices aren't ridiculous. you get a good portion for what you pay. thank you. we will return again.

Atmosphere: 5

Food: 5

Service: 5

I don't expect good food at a beach place, but it was the worst cheeseburger I've ever eaten. They can improve a lot for $40 for two people.

Atmosphere: 3

Food: 1

Service: 3

Bad service, and limited menu. Its best to stay away and leave the beach to get real food

Atmosphere: 2

Food: 1

Service: 1

Great grilled turkey sand. Kids loved grilled cheese. Friendly service!

The best hot dogs, slushees, and service. My kids love coming here. :)

Atmosphere: 5

Food: 5

Service: 5

The best hot dog in naples! I take my nephews here at least once a week and they love Jim the owner, and they will only eat their hot dogs!! Excellent way to spend the afternoon!

Atmosphere: 5

Food: 5

Service: 5

Flip Flops Beach Grill is the concession stand in Lowdermilk Park. It is located right next to the beach and the restrooms are behind it.Flip Flops Beach Grill is perfect when you need refreshment during your visit to the beach. No need to dress up, feel free to come on over in your swim suit. They serve breakfast sandwiches with eggs, lunch sandwiches, kids meals, and snacks. They have your usual soft drink options but they also serve beer, wine, and frozen cocktails elevating your relaxing day. I enjoyed a coffee as the sun set and air turned colder on an crisp early December evening. They also sell t-shirts, beach chairs, floaties, and water toys. Prices are a bit higher than your would typically pay outside the park but you get convenience. As an added bonus they post low and hide tide times and the sunset.Flip Flops Beach Grill is open every day from 9 AM to 6 PM. There is plenty of seating for eating and drinking on the tables under their covered patio deck. There are also picnic tables surrounding the grill.

Terrible new ownership and food, I wish the previous owners would take this establishment back over. Had to wait forever to get our simple orders even though there was no line. It is high-priced food options for very low-cost choices. Nothing states anything about a charge for refills, so like every other establishment, that means it is free refills. Very smart $$@ employees (or owners) that do not care about decent customer service - if you are not enjoying your jobs, then work somewhere else so it does not become the customers burden. Instead, they want to have altercations and perform immature stare downs to customer's. Their menu states vegetarian options for others. However, they do not have anything when the cook was questioned but miraculously later with a different person they have plenty. If you want to spend your hard earned money on overpriced terribly easy food and bad customer service, go for it. Otherwise, I would pack a lunch and enjoy the beach atmosphere. We, our family and friends, will never give them our business again until new ownership takes over.

Atmosphere: 1

Food: 1

Service: 1

Super convenient. Rented an umbrella and chairs. Way better then dragging it all to the beach. Also had lunch/snacks. Again, convenient and quality was better than expected.

Parking: Parking is a challenge. Have to be a bit patient and a bit lucky.

Atmosphere: 5

Food: 5

Service: 5

New ownership has no idea what they’re doing and it’s very obvious a beach trap money grab. The old cafe was significantly better in terms of price and food quality.There is a credit card fee that was not expressly stated or in a signed location to notice. Burger was grey and greasy and get this: it’s an UPCHARGE to have Doritos instead of Lays, I’m not kidding. Service staff seemed like they didn’t want to be there at all.Very disappointed that Lowdermilk has changed for the worse since Ian and I’m pretty sure the city of Naples takes bids and vets potential owners so, it’s on them. Shame.

Atmosphere: 1

Food: 1

Service: 1

Food is horrible so bad quality and extremely expensive and the new owner is unfriendly and cold.$13 For a cheeseburger, bun and cheap piece of meat that's it. No combos everything is seperate.Hidden credit card fees labeled as a service charge.$55 to rent an umbrella and chairs.It's actually cheaper and better food to order from Uber believe it or not

Atmosphere: 1

Food: 1

Service: 1