New level's bar & grill

The best food ever, don’t play with them 😜 drinks top tier

Atmosphere: 5

Food: 5

Service: 5

Griot is great

Food: 5

One of the Best Caribbean restaurants Here!!!

Atmosphere: 5

Service: 5

Wrong place, no respect for costumer , Carlos z weird

Atmosphere: 1

Food: 1

Service: 1

I had an amazing experience at New levels restaurant! The food was absolutely delicious especially the steam conch. Everything was fresh and full of flavor. The staff were super friendly and attentive, and the atmosphere was cozy and welcoming. I’ll definitely be coming back and highly recommend it to anyone looking for a great meal in the area and, our server Carl was absolutely fantastic! He was warm, attentive, and made us feel right at home from the moment we sat down. He gave great recommendations, checked in at just the right times, and made sure everything was perfect throughout our meal. it really made the whole experience so much better. If you go, definitely ask for Carl they’re the best!

Atmosphere: 5

Food: 4

Service: 5

This is my first posting about this restaurant.” They use to have food good food all the time but now hummm One day food is okay other day very bad

The good: The customer service. I had questions regarding some of the food and she offered great suggestions and explanations.
The bad: The shrimp was fried too hard and was inedible.
Overall: The rest of the food was prepared well, if Im back in the area Ill stop by.

Atmosphere: 4

Food: 3

Service: 4

I wish I could rate it higher since my food was good. I ordered the steam snapper with black rice and plantains. Unfortunately it took forever to get a drink. I asked about 5x for water and didn’t get it until I finished my food. Kinda weird since restaurants usually ask you for your drink when they sit you or at least give you a glass of water.

Atmosphere: 1

Food: 3

Service: 1

The staff seems to have an issue with people who don't eat meat. We only order rice mixed with beans and fried plantains and have been told that they don't have any. We are oftentimes asked if that is all we're having with rude looks. How can you not have something that is obviously a necessity for a haitian restaurant. They also seem to have an attitude against black American women. I am in my country being treated like an outsider by people born outside this country. This is a form of racism within the black community that this younger generation really needs to discuss. It's already bad enough to be treated like this by other races in this day and age. But it should no longer be tolerated within our own. It's like a triple dose of discrimination for being a Vegetarian African American Woman. The owner should definitely check his female staff in regards to customer service as I personally no longer trust eating at this location.

Atmosphere: 1

Food: 5

Service: 1

The food is disgusting there. The griyo tastes like it’s been done since world war I, the magi is all over it. The pikluz is SI and taste like nothing. Not presentable at all

It was a very nice experience, the food was good the restaurant is nice and clean, the service was very great, I will definitely comeback.

Atmosphere: 5

Food: 5

Service: 5

The service was great

Service: 5

Visited for the first time [for a comedy event]. The atmosphere was nice and clean. Service was on point. Theresa made sure we went without and served correctly. Food was delicious. I don’t have a picture because we all cleaned our plate expeditiously. We ordered the goat which was moist and tender. Their house special drinks weren’t “strong” but their Long Islands were (long islands always hit 😅).

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pikliz, Haitian Dish- Fried Goat with Sauce and Dijon Dijon Rice Also Varied Green Plantains

Great place

Atmosphere: 5

Food: 5

Service: 5

I have eaten here 5x so far and every time has been a pleasure. The food, the staff and the atmosphere are equally 5 out 5.
I highly recommend experiencing the culture that New Levels has brought to SWFL.
See you tomorrow, Chef!

Atmosphere: 5

Food: 5

Service: 5