The best ice cream in Naples. We visit every single year we vacation in Naples. The staff at Kilwins is the best!!!
Peter Iglesias
Great taste, price and friendly service!
Cynthia Mitchell
10pm on July 4th...one hour before closing, and this staff is as attentive as can be.Not only did they serve up ice cream, but they did it with smiles.And helpful is not the word...my server offered to carry my cone to the register as I carried my sister's.Then the fellow at the register even offered to open my door.Oh, and did I mention the giveaway of free little bars of chocolate? The ice cream was creamy and so enjoyable.Our friends were in definite agreement...they bought ice cream and a bit of chocolate too. We all will be back. Congratulations to whomever trains your team about customer service A plus..bonus time!
The Batman (Rosario S. Cassata)
The Mercato Center in Naples, Florida is home to this Kilwins Ice Cream Chocolate and Fudge location.
They serve delectable gelato, chocolates, fudge, and ice cream. When placing your ice cream order, try the waffle cone.
The staff is helpful and kind. Although there isn't much seating, you can find a table outside the store.
At the center, parking can be a little difficult, so please be patient.
Elisa Stambouli
Delicious! And the waffle cones are home made and amazing!
Karen Feder
Friday night line was much shorter than expected with great ice cream that lives up to the hype!! If you are in the area looking for ice cream, you found the place. Bonus is that the entire area is super fun to walk around!
Natasha Wilczak
Cute ice cream shop! Friendly workers, smells delicious, and the ice cream is delicious! I loved the coconut chocolate chip. Highly recommend stopping by!
Katerina Morris
I had a wonderful experience today. I bought 4 different types of fudge and they were all delicious! Great customer service by a young gentleman. I will be coming back for more.
Atmosphere: 5
Food: 5
Service: 5
David Whitcomb
Great service, love that you see them making the candy, delicious ice cream.
Atmosphere: 4
Food: 5
Service: 5
martin quiros
Thanks you Cate you are awesome love the ice cream I recommend the slated caramel and the cherry flavors also try the peanut butter and chocolate fudge is incredible good I can wait to bring my family they are gonna have a treat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dulce De Leche, Green Tea Ice Cream, Peanut Butter Cup, Chocolate Ice Cream
I’m not big on going out for a sweet treat but, if my husband says let’s go to Kilwins, I never say no! Their mint chocolate chip ice cream is something out of a dream. The amazingly nice staff will recommend other flavors and specials but I can’t bring myself to try anything different 😆 I highly recommend stopping in and treating yourself!
Atmosphere: 5
Food: 5
Service: 5
daniel Krojtorovic
Best ice cream ever.
Atmosphere: 5
Food: 5
Service: 5
Frank Sylvester
Great toffee
Atmosphere: 5
Food: 5
Service: 5
brett kirkby
Excellent ice cream and great service. We have been coming here for years.
The best ice cream in Naples. We visit every single year we vacation in Naples. The staff at Kilwins is the best!!!
Great taste, price and friendly service!
10pm on July 4th...one hour before closing, and this staff is as attentive as can be.Not only did they serve up ice cream, but they did it with smiles.And helpful is not the word...my server offered to carry my cone to the register as I carried my sister's.Then the fellow at the register even offered to open my door.Oh, and did I mention the giveaway of free little bars of chocolate?
The ice cream was creamy and so enjoyable.Our friends were in definite agreement...they bought ice cream and a bit of chocolate too. We all will be back.
Congratulations to whomever trains your team about customer service A plus..bonus time!
The Mercato Center in Naples, Florida is home to this Kilwins Ice Cream Chocolate and Fudge location.
They serve delectable gelato, chocolates, fudge, and ice cream. When placing your ice cream order, try the waffle cone.
The staff is helpful and kind. Although there isn't much seating, you can find a table outside the store.
At the center, parking can be a little difficult, so please be patient.
Delicious! And the waffle cones are home made and amazing!
Friday night line was much shorter than expected with great ice cream that lives up to the hype!! If you are in the area looking for ice cream, you found the place. Bonus is that the entire area is super fun to walk around!
Cute ice cream shop! Friendly workers, smells delicious, and the ice cream is delicious! I loved the coconut chocolate chip. Highly recommend stopping by!
I had a wonderful experience today. I bought 4 different types of fudge and they were all delicious! Great customer service by a young gentleman. I will be coming back for more.
Atmosphere: 5
Food: 5
Service: 5
Great service, love that you see them making the candy, delicious ice cream.
Atmosphere: 4
Food: 5
Service: 5
Thanks you Cate you are awesome love the ice cream I recommend the slated caramel and the cherry flavors also try the peanut butter and chocolate fudge is incredible good I can wait to bring my family they are gonna have a treat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dulce De Leche, Green Tea Ice Cream, Peanut Butter Cup, Chocolate Ice Cream
Restaurantji Recommends
I’m not big on going out for a sweet treat but, if my husband says let’s go to Kilwins, I never say no! Their mint chocolate chip ice cream is something out of a dream. The amazingly nice staff will recommend other flavors and specials but I can’t bring myself to try anything different 😆 I highly recommend stopping in and treating yourself!
Atmosphere: 5
Food: 5
Service: 5
Best ice cream ever.
Atmosphere: 5
Food: 5
Service: 5
Great toffee
Atmosphere: 5
Food: 5
Service: 5
Excellent ice cream and great service. We have been coming here for years.
Atmosphere: 5
Food: 5
Service: 5
Perfect for a dessert or ice cream.
Atmosphere: 5
Food: 5
Service: 5
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