I’ve been coming here for takeout on my lunch break for a long time and always loved the food. It’s been one of my favorite Mexican spots in town, quick, flavorful, and consistent. I usually always have an Al Pastor Burrito, it’s my go to.
Unfortunately however, nearly every time I’ve been here, a tip is added to my check after I leave, without my knowledge or approval. It’s a walk-up, counter-service place, and normally they turn the tablet around so you can choose your tip (or no tip), like everywhere else. But this guy who I assume is the owner never does that. He just taps through it himself and adds a tip, which I only catch later when I check my credit card transactions. This has happened 4 times now only when the man is working not the women.
That’s unacceptable. I don’t mind tipping when it’s earned or expected, but adding it without consent is dishonest. I gave it the benefit of the doubt the first time or two, but it’s clearly a pattern. Great food can’t make up for shady business practices. This is ILLEGAL.
I won’t be back.
Atmosphere: 4
Food: 5
Service: 1
Kevin Bugbee
I have eaten tacos from all over Central America, Mexico, and the southern United States. Maria has the best tacos in Naples. You should go there.
Atmosphere: 5
Food: 5
Service: 5
Brian Meadows
We met Maria. She was very sweet. Best burrito in Naples. We used to live in San Diego, and used to have so many options. Since we moved to Naples, it’s been difficult to find a good Mexican restaurant. We finally found one! Definitely going to start coming here routinely.
Atmosphere: 5
Food: 5
Service: 5
Bryant Snell
Small hole in wall with authentic amazing food!
Atmosphere: 5
Food: 5
Service: 5
Tina Platter
Whole in the wall, mighty in taste and service. This is where you will find the locals. Thursday - BOGO tacos! Chef’s kiss on the guacamole and pico. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Tamales, Chips, Home Made Guacamole
Leo Pavlushkin
My family and I came in to try this Mexican food. I must say I don’t know how Mexican it is cause I ate and experienced it, but it was ok. Good people.
Atmosphere: 4
Food: 3
Service: 4
Mochi Mochi
Girl at the register was too quiet and could barely even hear her with the loud music blasting the background
Atmosphere: 1
Food: 1
Service: 1
Levin Jomon
Great service and even better food
Atmosphere: 5
Food: 5
Service: 5
Stephanie Donley
We love Maria’s Tacos Y Mas! We would recommend the Quesabirria! It was delicious!
Atmosphere: 5
Food: 5
Service: 5
Matt Krause
The best tacos and quesadilla I’ve ever had. El pastor and Birria was amazing. Must go to spot in Naples/Bonita.
Good street tacos but meats were luke warm you could do better
e.7.2521
Really solid tacos. Service was quick. I had 3 carnitas and 1 Corona it was almost $20. The tacos were full of meat and really good. I'll be back.
Atmosphere: 4
Food: 4
Service: 5
Scott Kramer
For the price point, its really hard to beat this place for the food delivered. Food is very authentic, made with passion! Beef could be a bit more tasty, I loved the chicken, Chimichanga,, chicken quesadilla. Chips and Salsa were a winner. Owner might want to consider possibly adding a Taco Shell with Taco Salad which many folks appreciate! Overall this place is a winner!
Atmosphere: 2
Food: 3
Service: 3
Jessica Noble-hawkins
The best margarita. We stopped in for a quick bite and enjoyed the house margarita while we waiting for our take out order. They were SUPERB! The food was absolutely amazing also
Atmosphere: 5
Food: 5
Service: 5
Wiefta Jean
I don’t usually leave reviews, but I was genuinely disappointed with the service today. There was a clearly posted Buy One Get One Free promotion, which I was excited about. However, the staff member (who I believe may be new) charged me full price for all the tacos I ordered. When I politely pointed out the sign and tried to clarify, she quickly dismissed me and firmly insisted “that’s just the way it is,” without offering any explanation or taking the time to look into it.
Her tone came off as abrupt and unwelcoming, which was disheartening especially since I genuinely love this place and have always enjoyed coming here. Unfortunately, the experience today left a bad impression and honestly made me not want to return.
I hope this can be addressed with the employee involved, not just for the sake of honoring your promotions, but also to ensure that customers are treated with kindness and respect. Thank you for taking the time to read this and I truly hope things improve.
BEWARE!!!
I’ve been coming here for takeout on my lunch break for a long time and always loved the food. It’s been one of my favorite Mexican spots in town, quick, flavorful, and consistent. I usually always have an Al Pastor Burrito, it’s my go to.
Unfortunately however, nearly every time I’ve been here, a tip is added to my check after I leave, without my knowledge or approval. It’s a walk-up, counter-service place, and normally they turn the tablet around so you can choose your tip (or no tip), like everywhere else. But this guy who I assume is the owner never does that. He just taps through it himself and adds a tip, which I only catch later when I check my credit card transactions. This has happened 4 times now only when the man is working not the women.
That’s unacceptable. I don’t mind tipping when it’s earned or expected, but adding it without consent is dishonest. I gave it the benefit of the doubt the first time or two, but it’s clearly a pattern. Great food can’t make up for shady business practices.
This is ILLEGAL.
I won’t be back.
Atmosphere: 4
Food: 5
Service: 1
I have eaten tacos from all over Central America, Mexico, and the southern United States. Maria has the best tacos in Naples. You should go there.
Atmosphere: 5
Food: 5
Service: 5
We met Maria. She was very sweet. Best burrito in Naples. We used to live in San Diego, and used to have so many options. Since we moved to Naples, it’s been difficult to find a good Mexican restaurant. We finally found one! Definitely going to start coming here routinely.
Atmosphere: 5
Food: 5
Service: 5
Small hole in wall with authentic amazing food!
Atmosphere: 5
Food: 5
Service: 5
Whole in the wall, mighty in taste and service. This is where you will find the locals. Thursday - BOGO tacos! Chef’s kiss on the guacamole and pico. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Carnitas, Tamales, Chips, Home Made Guacamole
My family and I came in to try this Mexican food. I must say I don’t know how Mexican it is cause I ate and experienced it, but it was ok. Good people.
Atmosphere: 4
Food: 3
Service: 4
Girl at the register was too quiet and could barely even hear her with the loud music blasting the background
Atmosphere: 1
Food: 1
Service: 1
Great service and even better food
Atmosphere: 5
Food: 5
Service: 5
We love Maria’s Tacos Y Mas! We would recommend the Quesabirria! It was delicious!
Atmosphere: 5
Food: 5
Service: 5
The best tacos and quesadilla I’ve ever had. El pastor and Birria was amazing. Must go to spot in Naples/Bonita.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Good street tacos but meats were luke warm you could do better
Really solid tacos. Service was quick. I had 3 carnitas and 1 Corona it was almost $20. The tacos were full of meat and really good. I'll be back.
Atmosphere: 4
Food: 4
Service: 5
For the price point, its really hard to beat this place for the food delivered. Food is very authentic, made with passion! Beef could be a bit more tasty, I loved the chicken, Chimichanga,, chicken quesadilla. Chips and Salsa were a winner. Owner might want to consider possibly adding a Taco Shell with Taco Salad which many folks appreciate! Overall this place is a winner!
Atmosphere: 2
Food: 3
Service: 3
The best margarita. We stopped in for a quick bite and enjoyed the house margarita while we waiting for our take out order. They were SUPERB! The food was absolutely amazing also
Atmosphere: 5
Food: 5
Service: 5
I don’t usually leave reviews, but I was genuinely disappointed with the service today. There was a clearly posted Buy One Get One Free promotion, which I was excited about. However, the staff member (who I believe may be new) charged me full price for all the tacos I ordered. When I politely pointed out the sign and tried to clarify, she quickly dismissed me and firmly insisted “that’s just the way it is,” without offering any explanation or taking the time to look into it.
Her tone came off as abrupt and unwelcoming, which was disheartening especially since I genuinely love this place and have always enjoyed coming here. Unfortunately, the experience today left a bad impression and honestly made me not want to return.
I hope this can be addressed with the employee involved, not just for the sake of honoring your promotions, but also to ensure that customers are treated with kindness and respect. Thank you for taking the time to read this and I truly hope things improve.
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