McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
5616 Tavilla Cir, Naples
(239) 593-6055
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McDonald's Reviews
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I just ordered some sandwiches and a meal via the app and did not get most of my order. Only received 2 sausage McMuffins and a hash brown. Should have also gotten 2 more sausage McMuffins (Totalling 4) and a Sausage egg and cheese McGriddle. Staff was extremely rude when I called and they hung up on me the first time I called. The second time I called, they yelled at me to stop bothering them and then hung up on me. I did not yell or become rude to them, as I didn't even have...read full review
I repeated my order of three items two times. Both times the attendant said wait a minute...
When we paid the bill they had no receipt paper. This location is open 24 hours. We passed you there approximately 11:40 PM Thursday, November 19, 2020. Of the three items we ordered we only got two. I called the restaurant and the drive-through cashier said well you weren’t charged for the fries. Sorry that happened but you weren’t charged. I guess I was supposed to be ok with...read full review
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Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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A visit to this McDonald's can offer varying experiences, from the convenience of using the app or drive-through for orders to the option of dining inside. The app has seen changes in deals over time, and the food quality remains consistent, with hot French fries and cold soda regularly served. The interior is clean and modern, featuring a self-serve kiosk or the option to wait at the counter. While the drive-thru can be busy, customers typically only wait a few minutes for their orders.
Some employees provide exceptional customer service, making it a pleasant experience for many. This location stands out for giving the exact amount of sauces requested, and employees are often described as nice and pleasant. However, there have been instances where customer experiences vary, with some reporting rude behavior from staff. Fortunately, other employees have been noted for their ability to turn around a negative situation. Overall, the store maintains a reliable dining experience, making it a good choice for a quick burger and fries.