So bad will never come back. Didn't even get greeted when we walked in. It was 915pm they do close at 10. She seem so pissed off that we were there. When ordering and asked for queso that made her more mad she barely put anything on it. I ask for just a little more and she said she would charge me double so I didn't bother. I did ask for onions and cilantro and oh man I almost walked out but my kids already ordered. She was mad she had to un wrap the ingredients. My husband ordered steak and that made her more mad so my mom ordered chicken not to piss her off more. There was another kid working that was really nice. We ended up eating in our car.
Atmosphere: 1
Food: 3
Service: 1
Christopher Quinn
Staff were very poorly trained. They lacked both enthusiasm & knowledge about menu items & costs. Also, both my order & the entire restaurant were disgusting! (The soda machines were particularly filthy!) As for my food, I ordered a Homewrecker Burrito, and the ingredients were poorly packed and not at all fresh. (The cubed white meat chicken was expired, dry and ultimately so hard, that it was inedible!) The addition of chips, a regular-sized drink and a ramekin of queso for an extra $3.00 was also laughable. I would give this place zero stars if I could. (The only good thing about my entire dining experience was the music selection: ABBA, White Stripes and The Clash.)
Atmosphere: 1
Food: 1
Service: 1
Ryan Smith
There was an actual piece of glass in my burrito. I’m lucky I didn’t break a tooth. Zero response from the management/owners when I attempted to reach out. Plus, the girl working there was extremely rude. Just go to Chipotle.
Atmosphere: 1
Food: 1
Service: 1
Bobby Burnett
I really should have looked at the reviews before coming here. I ordered double meat and cheese, the employees insisted they gave me double meat, the steak was practically out when I ordered it and the customer behind me had the same Issue with the chips. Trash location, really should call management. Young Latino boy and African American woman at the register. I work out of town and it was a very disappointing dinner. I used a bottle of hand sanitizer to compare size
Atmosphere: 1
Food: 1
Service: 1
Bo Obor
Horrible service!
Ariana Osorio
Kids got the quesadilla with chicken they took a few bites and said it tasted weird. Husband and I got Bowls, rice was okay the chicken was over salted. Lettuce was brown, the salsa was off as well. For the price well stick with chipotle instead
Atmosphere: 2
Food: 1
Service: 2
jose luis mendoza
One of my favorites restaurants but today I am rating only for Sunday 03/30 Just a very young boy in the buffet area 3:30 no birria, no fajitas, no carnitas Rice was lumpy. Be careful Do not neglect the quality of the restaurant
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito, Salsa, Bowl, Homewrecker, Salad, Moe's Famous Queso
Marie Smith
Never been so disappointed in a night out. Wow this place use to be good. 530 pm and out of so much and the quac was bad, salsa bar a mess as well bathroom. Service staff barely spoke English and were rude. The place suxs
Atmosphere: 3
Food: 2
Service: 1
Melissa Jones
We went to the Naples blvd location last nite at 9:15 after my son’s baseball game . As soon as we walked in a young woman in braids gave me , my son and husband a mean look .. She took our order but was very rude ! Never have I had someone act like this at an establishment! I guess she was mad we were there but they were open until 10 . We quickly ate our food and left by 9:35 . Completely unacceptable!! You will lose lots of business with employees that act like that !
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bowl
Christopher Zachara
Stale chips. Other food was just ok for the money.
The person I ordered from or anyone else work there couldn't even communicate with me ,when I tried to order they pointed a sign of the App to download , no thanks I won't be coming back.
Atmosphere: 1
Food: 2
Service: 1
Cara McGrath
Food was tasteless , neither coke machine worked.
Atmosphere: 3
Food: 1
Service: 1
Emilie Lake
You can tell they don’t care. Do yourself a favor and just don’t. Tiny portions (gave me more onions than chicken?) $13 for rice and 1 tablespoon of chicken. ?
Juan Albisa
Services at moes was bad.
Atmosphere: 1
Food: 2
Service: 1
Onur
the place is dreadful, the employees are dead inside, they dont care about the customer, they dont care to give you a good experience. ordered steak $2 extra just to get half a spoon full, when i asked for more she wanted to charge me extra meat. food wasn’t good either staff is not friendly at all. dont go
So bad will never come back. Didn't even get greeted when we walked in. It was 915pm they do close at 10. She seem so pissed off that we were there. When ordering and asked for queso that made her more mad she barely put anything on it. I ask for just a little more and she said she would charge me double so I didn't bother. I did ask for onions and cilantro and oh man I almost walked out but my kids already ordered. She was mad she had to un wrap the ingredients. My husband ordered steak and that made her more mad so my mom ordered chicken not to piss her off more. There was another kid working that was really nice. We ended up eating in our car.
Atmosphere: 1
Food: 3
Service: 1
Staff were very poorly trained. They lacked both enthusiasm & knowledge about menu items & costs.
Also, both my order & the entire restaurant were disgusting! (The soda machines were particularly filthy!)
As for my food, I ordered a Homewrecker Burrito, and the ingredients were poorly packed and not at all fresh. (The cubed white meat chicken was expired, dry and ultimately so hard, that it was inedible!)
The addition of chips, a regular-sized drink and a ramekin of queso for an extra $3.00 was also laughable.
I would give this place zero stars if I could.
(The only good thing about my entire dining experience was the music selection: ABBA, White Stripes and The Clash.)
Atmosphere: 1
Food: 1
Service: 1
There was an actual piece of glass in my burrito. I’m lucky I didn’t break a tooth. Zero response from the management/owners when I attempted to reach out. Plus, the girl working there was extremely rude. Just go to Chipotle.
Atmosphere: 1
Food: 1
Service: 1
I really should have looked at the reviews before coming here. I ordered double meat and cheese, the employees insisted they gave me double meat, the steak was practically out when I ordered it and the customer behind me had the same
Issue with the chips. Trash location, really should call management. Young Latino boy and African American woman at the register. I work out of town and it was a very disappointing dinner. I used a bottle of hand sanitizer to compare size
Atmosphere: 1
Food: 1
Service: 1
Horrible service!
Kids got the quesadilla with chicken they took a few bites and said it tasted weird. Husband and I got Bowls, rice was okay the chicken was over salted. Lettuce was brown, the salsa was off as well. For the price well stick with chipotle instead
Atmosphere: 2
Food: 1
Service: 2
One of my favorites restaurants but today
I am rating only for Sunday 03/30
Just a very young boy in the buffet area
3:30 no birria, no fajitas, no carnitas
Rice was lumpy.
Be careful
Do not neglect the quality of the restaurant
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Burrito, Salsa, Bowl, Homewrecker, Salad, Moe's Famous Queso
Never been so disappointed in a night out. Wow this place use to be good. 530 pm and out of so much and the quac was bad, salsa bar a mess as well bathroom. Service staff barely spoke English and were rude. The place suxs
Atmosphere: 3
Food: 2
Service: 1
We went to the Naples blvd location last nite at 9:15 after my son’s baseball game . As soon as we walked in a young woman in braids gave me , my son and husband a mean look .. She took our order but was very rude ! Never have I had someone act like this at an establishment! I guess she was mad we were there but they were open until 10 . We quickly ate our food and left by 9:35 . Completely unacceptable!! You will lose lots of business with employees that act like that !
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Bowl
Stale chips. Other food was just ok for the money.
Atmosphere: 4
Food: 2
Service: 3
Restaurantji Recommends
The person I ordered from or anyone else work there couldn't
even communicate with me ,when I tried to order they pointed a sign of the App to download , no thanks I won't be coming back.
Atmosphere: 1
Food: 2
Service: 1
Food was tasteless , neither coke machine worked.
Atmosphere: 3
Food: 1
Service: 1
You can tell they don’t care. Do yourself a favor and just don’t. Tiny portions (gave me more onions than chicken?) $13 for rice and 1 tablespoon of chicken. ?
Services at moes was bad.
Atmosphere: 1
Food: 2
Service: 1
the place is dreadful, the employees are dead inside, they dont care about the customer, they dont care to give you a good experience. ordered steak $2 extra just to get half a spoon full, when i asked for more she wanted to charge me extra meat. food wasn’t good either staff is not friendly at all. dont go
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Queso
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