DISGUSTING!!!!!!! This staff is soooo rude to the point it makes my blood boil. My husband was just trying to pick up an order this evening for a customer and this loud and disgusting talking girls (especially the manager) had the AUDACITY to argue by yelling over taking some stupid picture or she wouldn't hand over the order for a customer that ALREADY paid and expected that order at a certain time. My husband was just following prompt in the app that asks for NO PICTURE whatsoever. Even the customer was truly upset over this matter. I swear I almost called the cops for her hostile behavior!!!!! That is not customer service!!!!!!
Atmosphere: 1
Service: 1
Tyummi
Said open online and I called and the guy on the phone was rude and lied and didn’t let me order!!
Atmosphere: 1
Service: 1
Caroline Yovanovich
Had placed an order and accidentally put the wrong address because it didn't save. called the store to update the address and was told that I couldnt and was very rudely talked to. I have been going into and order from this place for a very long time and now I feel disrespected
Service: 1
Abdulbasit Sharif
Requested the worker (Victor) to wash his before making my pizza due to me being allergic to meat. He washed it and made my pizza. 5 star rating for the workers.
Very friendly and polite employees
Atmosphere: 5
Food: 5
Service: 5
Dee D.
Location good, food always fresh and hot. Only downside, manager delivered to me once and I was paying cash. I had 2 $20's and total was $23 I believe. I asked for $5 back and he said he didn't have it. So I let him take the pizza back and did another order. Now all my boxes say credit card payment only for delivery 🤣 🤣
Atmosphere: 5
Food: 5
Service: 5
Matt B
I've been coming to this Papa John's location for 25 years. Same owner, great service, and excellent pizza every time.
Atmosphere: 4
Food: 5
Service: 5
PATRICK PIERNI
Food is always on point Hot and delicious and priced right Thanks PaPa Johns.
Atmosphere: 5
Food: 5
Service: 5
Deshawn Quill
People are very rude over the phone i am trying to order a pizza employee is smacking her lips out of annoyance like the whole point is trying to get a pizza and when i said i could pick up or if they could just deliver the pizza to my car because i couldnt do delivery they denied me and turned that option down essentially turning down my buisness
Atmosphere: 3
Food: 4
Service: 1
Arsenio
terrible service, the employees treated me bad because they said it was closed when it was a friday night, they were supposed to close at 1:00am and google maps and the front of the store said ot was closed at 1:00am, I felt offended
DeathClawDerek !
Absolutely terrible staff at this location rude, condescending not polite in the slightest. And they can hardly get anything right. JUST EAT SOMEWHERE ELSE!
While staying at Great Wolf Lodge I was a little hesitant about ordering here given some of the recent reviews, however, my experience was great! We ordered 4 carry out specials and our pizzas were perfectly cooked and exactly how we ordered them and DELICIOUS. We're the weird ones that order pizzas with no cheese, so when one of our 4 pizzas that we ordered was a cheese pizza with no cheese, the staff called to make sure we hadn't made a mistake. Hope this helps someone 😁
Food: 5
Service: 4
Ivy Seo
Amazing staff! Everyone was proactive, friendly, and eager to help. Great customer service!
Service: 5
Peppermint Racc
They delivered my pizza wrong, refused a refund over the phone, and even though my only mode of transportation is a motorcycle, made me bring it back where the only form of compensation they offered was to make me a new one and have me bring it back, this place used to be great what happened?
Atmosphere: 1
Food: 1
Service: 1
O T
I rate this place a 0. Ordered pizza for a 6 year old birthday party at the Great Wolf Lodge. In the special delivery instructions, requested that pizza be delivered to the room. Pizza was not delivered to the room, so called to find out why, when told by very rude and unprofessional manager by the name of Renae, that driver already attempted delivery and would not be refunding the money and would have driver redeliver but can't help if the pizza would be cold. Who does this? This is unacceptable and she needs to be fired!! I will be calling the owner in the morning as well as the franchise owner. She is making Papa John's look horrible. Definitely needs to look for another job where she is not dealing with food or the public!!!
Violet Lup
Terrible pizza. Dry breadsticks. The people taking orders cannot speak English well and mess up orders. Marinara sauce was cold. Terrible.
DISGUSTING!!!!!!! This staff is soooo rude to the point it makes my blood boil. My husband was just trying to pick up an order this evening for a customer and this loud and disgusting talking girls (especially the manager) had the AUDACITY to argue by yelling over taking some stupid picture or she wouldn't hand over the order for a customer that ALREADY paid and expected that order at a certain time. My husband was just following prompt in the app that asks for NO PICTURE whatsoever. Even the customer was truly upset over this matter. I swear I almost called the cops for her hostile behavior!!!!! That is not customer service!!!!!!
Atmosphere: 1
Service: 1
Said open online and I called and the guy on the phone was rude and lied and didn’t let me order!!
Atmosphere: 1
Service: 1
Had placed an order and accidentally put the wrong address because it didn't save. called the store to update the address and was told that I couldnt and was very rudely talked to. I have been going into and order from this place for a very long time and now I feel disrespected
Service: 1
Requested the worker (Victor) to wash his before making my pizza due to me being allergic to meat.
He washed it and made my pizza.
5 star rating for the workers.
Very friendly and polite employees
Atmosphere: 5
Food: 5
Service: 5
Location good, food always fresh and hot. Only downside, manager delivered to me once and I was paying cash. I had 2 $20's and total was $23 I believe. I asked for $5 back and he said he didn't have it. So I let him take the pizza back and did another order. Now all my boxes say credit card payment only for delivery 🤣 🤣
Atmosphere: 5
Food: 5
Service: 5
I've been coming to this Papa John's location for 25 years. Same owner, great service, and excellent pizza every time.
Atmosphere: 4
Food: 5
Service: 5
Food is always on point
Hot and delicious and priced right
Thanks PaPa Johns.
Atmosphere: 5
Food: 5
Service: 5
People are very rude over the phone i am trying to order a pizza employee is smacking her lips out of annoyance like the whole point is trying to get a pizza and when i said i could pick up or if they could just deliver the pizza to my car because i couldnt do delivery they denied me and turned that option down essentially turning down my buisness
Atmosphere: 3
Food: 4
Service: 1
terrible service, the employees treated me bad because they said it was closed when it was a friday night, they were supposed to close at 1:00am and google maps and the front of the store said ot was closed at 1:00am, I felt offended
Absolutely terrible staff at this location rude, condescending not polite in the slightest. And they can hardly get anything right. JUST EAT SOMEWHERE ELSE!
Restaurantji Recommends
While staying at Great Wolf Lodge I was a little hesitant about ordering here given some of the recent reviews, however, my experience was great! We ordered 4 carry out specials and our pizzas were perfectly cooked and exactly how we ordered them and DELICIOUS. We're the weird ones that order pizzas with no cheese, so when one of our 4 pizzas that we ordered was a cheese pizza with no cheese, the staff called to make sure we hadn't made a mistake. Hope this helps someone 😁
Food: 5
Service: 4
Amazing staff! Everyone was proactive, friendly, and eager to help. Great customer service!
Service: 5
They delivered my pizza wrong, refused a refund over the phone, and even though my only mode of transportation is a motorcycle, made me bring it back where the only form of compensation they offered was to make me a new one and have me bring it back, this place used to be great what happened?
Atmosphere: 1
Food: 1
Service: 1
I rate this place a 0. Ordered pizza for a 6 year old birthday party at the Great Wolf Lodge. In the special delivery instructions, requested that pizza be delivered to the room. Pizza was not delivered to the room, so called to find out why, when told by very rude and unprofessional manager by the name of Renae, that driver already attempted delivery and would not be refunding the money and would have driver redeliver but can't help if the pizza would be cold. Who does this? This is unacceptable and she needs to be fired!! I will be calling the owner in the morning as well as the franchise owner. She is making Papa John's look horrible. Definitely needs to look for another job where she is not dealing with food or the public!!!
Terrible pizza. Dry breadsticks. The people taking orders cannot speak English well and mess up orders. Marinara sauce was cold. Terrible.
Atmosphere: 1
Food: 1
Service: 1
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