Papa Johns Pizza

4885 Golden Gate Pkwy, Naples
(239) 352-7272

Recent Reviews

El Matatang

Lady managing the place is super rude over the phone and inconsiderate who ever owns this place will see less revenue because of one bad apple disgusting!

Service: 1

Fernando Cuellar

Ordered through Uber eats and let me tell you, the team that is working there at this location must work with a passion and I love it. Pizza was on point and delicious! Only papa johns I'll be ordering from here on out. Huge thank you from my family!

Atmosphere: 5

Food: 5

Service: 5

Miley Rodriguez

Spent 30 min trying to order online as the page kept freezing at checkout. I tried calling just now and was placed on hold twice.

bob

Great Pizza I accidently put in the wrong address and they still got it too me with my pizza still hot. My favorite pizza place in

Atmosphere: 5

Food: 5

Service: 5

Omar Alejandro Calderin

It seems to me a lack of respect that we have people in this country and in that prestigious company such inspectable staff that they are not capable of dealing with any client without having to mistreat them and give them a bad time. I think they should close the place or change To all the staff it is outrageous to deal with people like that debate to do something about it

Andres serrano franco

I have a fetch promotion bonus, I was in oapajhons and it was not possible to cash in the bonus, terrible service.

Atmosphere: 1

Food: 3

Service: 1

Brittany Brodowsky

Ordered 2 pizzas for delivery. One came with someone’s nice long hair stuck in the cheese. I mean looonng hair. Called them to return the original pizza and get one without the hair, they started saying we don’t have long hair and the one person with long hair has a braid. When I tried to talk after listening to them they started cutting me off using my name and not letting me talk.Dietary restrictions: I get sick if someone tries to make me eat their hair. It’s not good for my diet.

Food: 1

Service: 1

Gregory Buck

It’s always a wonderful experience here. I feel like they care about their customers and their jobs, which for a fast food place seems more and more rare these days.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Our Pizza

lazaro escalante

the person on call was a very rude person because i needed a moment to get the details to the order. i had to call twice when they answered they already had an attitude and tried to force me to pay card when i was asking to pay cash. saying i am telling u that your paying card. when i was nothing but nice and respectful.

Service: 1

HOT TERRA

Horrible costumer service, no respect at all… literally scream at my face GET OUT because it was 11:02 and they were closing… is disgusting the way they talk to

Atmosphere: 1

Service: 1

Kevin Steward

Hey if you want the delivery driver to come in and eat your pizza with you at the table, order from this place!! I ordered contacted delivery and the driver arrived walked around my house and property for god knows what reason and then demands that I sign a receipt for my pizzas. Does not bring a pen with him for me to sign so as I take the receipt, he tries to enter my home and come in with me for a pen. Then after calling the store to talk to a manager, I don't want a refund or anything like that but at least the offer for it would be nice, the guy just says I'm sorry I'll talk to him. For a over $50 bill this was extremely infuriating, all the manager offers was, "It won't happen again". Don't send a 2-day old delivery driver out by himself.

Darline B.

I called them explaining my pizza was burnt and Victor said I should have had the kids wait another 45 mins to have them bring another one out. Yea ok next we'll avoid you guys completely!

Lynn Johnson

The lady greeted me by name and promptly got my order

Food: 5

Service: 5

Goldangelofheaven

Telling me I need to take a picture on my phone in order for me to receive my door dash deliver. Then the manager refuses to give me my food, because I'm confused on why I need to take picture of the door dash , in order to pick it up.

Jay Yummi

Very disappointed with the customer service. My wife and I regularly order pizza from this location. Today, one our pizzas was a regular crust pizza instead of the stuffed crust that we paid for. My wife called, simply wanting credit for difference of price between the pizzas. A very rude and disrespectful Victor got on the phone telling my wife that he wasn’t going to honor that!?!? We understand that mistakes happen. We just wanted the difference in price to be credited to our pizza account! You would rather lose a longtime loyal customer than give up $5 or $6!

Load More