Rita's Italian Ice & Frozen Custard

Great experience. It's spotless and has indoor and outdoor seating. We went in with a bunch of teenagers and people who had no idea what they wanted. The staff was super patient and helpful even at the late hour. Oh and there's a cool old school sit down arcade game that was nostalgic!

i was very offended because one of the workers was very unpleasant and very unprofessional by kicking us out if we didn’t purchase anything. she said in a rude manner that we need to leave because she didn’t want us with our drinks in there. plus we are all minors

What a cute place to take the kids to eat gelato. So clean and the people are so nice.

Everyone needs to “treat” themselves… and this is the place! I guarantee no matter your choice, you will not be disappointed. The combos of the Italian ice with the custard… OH MY!!!! Very family friendly. The owners and staff go out of their way to make the whole experience a treat!

We were so excited to find a Rita’s in Naples! The best Italian ice of all time with the best flavors!

People very kind

Call me Joe Biden because I got a wicked brain freeze and I mean that in a good way! The flavor was compelling and worth every penny!

Ice cream was good, customer service not so much. As soon as we arrived to the place, we encountered an angry girl behind the counter. She looked like she was having a bad day. I hope nobody else has to deal with something like, she made our experience very uncomfortable.

Rita's Italian Ice & Frozen Custard offers a variety of delightful cold treats to refresh you on hot summer days and nights. The custard and Italian ice flavor combinations are all delectable. The store is impeccably clean and well-organized. The staff is very friendly. Conveniently located in a shopping center with ample parking, Rita's provides the perfect spot to cool off.

Delicious, friendly, and clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice, Frozen Custard

The frozen custard is what we usually get, vanilla and a twist. Five stars for that. It’s very yummy! I usually see more people at the drive through. It’s not busy inside on the days we’ve come in during the weekday.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Frozen Custard

Very disappointed with the treatment my daughter received at this ice cream shop. She has been a daily customer, purchasing from them every day. However, the one day she decided not to buy anything, they asked her to leave in an inappropriate manner. This behavior shows a lack of respect toward a loyal customer. It’s a shame to see a business treat regulars this way. We won’t be coming back.”

Atmosphere: 1

Food: 1

Service: 1

It's such a cute place to stop off to cool down. The service was great. Convenient location. There are so many choices of frozen treats. Nice that they have a drive thru. Frozen custard is the best.

Wheelchair accessibility: Ground level

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Frozen Custard

I always love this Rita’s and I come here very often, but I came here tonight with my boyfriend and he got the Orange Splash ice and found 3 flies in it. We thought the first one might have got in there while he was eating so he just dismissed it, but then he found 2 more as he continued eating and had to throw away his whole ice. We came here pretty late at 9pm and they were closing soon so we didn’t get to tell the employees. This has never happened to me before, I’ve only had good experiences at this store, but 3 bugs in our food definitely makes us hesitant to come back 😅

Atmosphere: 5

Food: 1

Service: 5

Recommended dishes: Frozen Custard

A huge shout out to the three women patiently waiting for my family with two kids to make a decision lol a very complicated decision and they were all so patient and kind and helpful as they served us.
As always, everything we chose was spectacular and Rita’s is always a yummy treat!!
This new location is perfection!! Right on the corner & brand new with lots of places to sit!!
10/10 recommend!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian Ice, Frozen Custard