Waited in line for 32 minutes the car Infront had been there 40 minutes before we even got someone to answer at the machine. This place is going to hell under the management, if I was corporate I would look into this store asap. Because they lose a lot of money here not working playing on there phones. Falling asleep high in the bathrooms. This place needs a huge change and soon.
In the past going to Sonic was not too bad but, as of now it has fallen so far. Ordered 2 drinks dirty, didn't get them dirty, ordered a Sonic Blast with 2 toppings and got a shake with neither topping. The food was ok but thrown into the bag so I had to pick it up and put it back in its container. Tried to ask the worker if we could get it corrected and they disappeared without helping. After asking for help again from another associate they did the same, a head nod and disappearance. Trying to pay at the terminal did not work even though it said it cleared so they had to take my card and disappeared for 5 minutes. I would not recommend eating here, don't waste your time.
Atmosphere: 1
Food: 2
Service: 1
Gregg Ontko
Got order wrong
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Coney Dog, Burger, Tots
Raul Nodal
Horrible experience. Went to just grab mozzarella sticks and a drink, there was one truck at the drive thru window, and I couldn’t get anyone to speak to me at the menu screen. Tried the kiosk, kiosk number 3. Hit the big red button and waited for about 15 minutes before giving up and driving away. This place sucks, don’t even bother. Terrible location.
Atmosphere: 1
Service: 1
Pet Peeve
It has gone SO down hill. I went with a group of 4, we each ordered separately and each order had something wrong (along with all cards not working when it said payment went through?). My order, I got a blast and they gave me a shake. Order 2 got a Dr. Pepper float but got coke. We asked for them to be remade nicely and both staff seemed to not understand the issue/what we were saying. After a little explaining they said they'd remake them. 10 minutes later nothing, and they started bringing out other orders and not even acknowledging us. We just left. Outside eating area was also incredibly dirty. Tech issues it seems everywhere. Place needs an update, it's not just limited to staff either.
Atmosphere: 1
Food: 3
Service: 1
taylor chaney
to be honest, if I could give zero stars I would. I got sonic tonight at 9:44 PM on the dot and I got in the drive-through and sat there for about 10 minutes and got no answer and nobody was asking what I wanted to order after I said hello multiple times then I went in the drive up order and try to order there and they would answer the drive up and then hang up so then I went back in the drive-through. Nothing there then back in the drive up nothing there again meanwhile other cars are getting their orders and still nobody has asked me what I want to order so finally I get up to the window at 10:30 almost an hour after being there and they ask what order I’m waiting on and I said none no one has taken my order so they took my order which was literally so easy. It was two blue raspberry creamy slushy with nerds and on top of waiting nearly an hour for my slushy they didn’t give me cream. I am so disappointed and upset. All I wanted tonight was a blue raspberry creamy slushy from sonic and after waiting all that time I still had to pay for it sonic you suck.
Atmosphere: 1
Food: 1
Service: 1
Arthur Smith
Drove to order station. Waited 7 min with no service. Then went to drive thru..girl seemed confused and took a long time to take order. Then at pickup the delay was excessive..lastly as i drove away, i found no straw for drink. Last time I will visit
Atmosphere: 1
Food: 2
Service: 1
Christian Chavez
They never have ice cream / blizzard blast homeless people outside of the fast food restaurant!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Coney Dog
Tabitha Taylor
So we tried for the forth time to oder food and have yet to successfully get any service how do you even explain the lack of service not one time did anyone even say welcome to sonic one moment or can i take your order smh don’t wonder when your doors close cuz you really suck sonic and its sad
Atmosphere: 1
Food: 1
Service: 1
Laurie Rohlf
Just there. Noone ever came out to take our order. The car that came after us got served. We were the only 2 cars there!
Two Mondays in a row I go for the online app 1.99 deal and both times I get served a cold and a room temp cheeseburger! Why? App makes it seem like something fresh is being made but they cant even microwave my burger to serve it hot and cheese melted. I'm done with this location.
Atmosphere: 3
Food: 2
Service: 4
Rotsac McGeezacs
Wasted $15 here on a soggy pile of grease burger, rock hard popcorn chicken that smelled and tasted like a burnt boot. Fries and slush were ok,but I'll never come here again. Ones in Chicago are much better
Atmosphere: 1
Food: 1
Service: 1
Riley Doxsee
Absolute joke of an establishment. Went to drive thru, employees intentionally ignore people because they are lazy losers who don’t wanna take orders or do anything. One person cleaning outside I asked them what is going on they said they don’t speak English. If you don’t speak English you shouldn’t even be in this country!!! Absolute joke of an establishment, should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Trading Rig
Absolutely awful. I’m in the area of this location several times a week however each time I try to get food here they’re always out of items. Additionally it’s extremely difficult to find someone to take your order. There is a lot of lost potential in this location as the employees working don’t seem to care one bit.
Atmosphere: 1
Food: 1
Service: 1
Mark Hochgesang
This place is dead. I went through drive through on Saturday 11/30/24 at 6:30 pm. There wasn’t a car in the place. I ordered a chicken tender meal and an order of nuggets and my bill was $18. The person taking the orders had an accent and I wasn’t sure the order was going to be right. The pricing is outrageous. I bought this for my 5 year old grandson and he ate all of it. I won’t be going back and apparently nobody else is either. People don’t appreciate getting taken advantage of. The windows where you pay and get the food have photos on them but I could still see employees eating while working. You better fix this or you won’t make it.
Waited in line for 32 minutes the car Infront had been there 40 minutes before we even got someone to answer at the machine. This place is going to hell under the management, if I was corporate I would look into this store asap. Because they lose a lot of money here not working playing on there phones. Falling asleep high in the bathrooms. This place needs a huge change and soon.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Coney Dog, Fries, Popcorn Chicken, Cheeseburger
In the past going to Sonic was not too bad but, as of now it has fallen so far. Ordered 2 drinks dirty, didn't get them dirty, ordered a Sonic Blast with 2 toppings and got a shake with neither topping. The food was ok but thrown into the bag so I had to pick it up and put it back in its container. Tried to ask the worker if we could get it corrected and they disappeared without helping. After asking for help again from another associate they did the same, a head nod and disappearance. Trying to pay at the terminal did not work even though it said it cleared so they had to take my card and disappeared for 5 minutes. I would not recommend eating here, don't waste your time.
Atmosphere: 1
Food: 2
Service: 1
Got order wrong
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Coney Dog, Burger, Tots
Horrible experience. Went to just grab mozzarella sticks and a drink, there was one truck at the drive thru window, and I couldn’t get anyone to speak to me at the menu screen. Tried the kiosk, kiosk number 3. Hit the big red button and waited for about 15 minutes before giving up and driving away. This place sucks, don’t even bother. Terrible location.
Atmosphere: 1
Service: 1
It has gone SO down hill. I went with a group of 4, we each ordered separately and each order had something wrong (along with all cards not working when it said payment went through?). My order, I got a blast and they gave me a shake. Order 2 got a Dr. Pepper float but got coke. We asked for them to be remade nicely and both staff seemed to not understand the issue/what we were saying. After a little explaining they said they'd remake them. 10 minutes later nothing, and they started bringing out other orders and not even acknowledging us. We just left. Outside eating area was also incredibly dirty. Tech issues it seems everywhere. Place needs an update, it's not just limited to staff either.
Atmosphere: 1
Food: 3
Service: 1
to be honest, if I could give zero stars I would. I got sonic tonight at 9:44 PM on the dot and I got in the drive-through and sat there for about 10 minutes and got no answer and nobody was asking what I wanted to order after I said hello multiple times then I went in the drive up order and try to order there and they would answer the drive up and then hang up so then I went back in the drive-through. Nothing there then back in the drive up nothing there again meanwhile other cars are getting their orders and still nobody has asked me what I want to order so finally I get up to the window at 10:30 almost an hour after being there and they ask what order I’m waiting on and I said none no one has taken my order so they took my order which was literally so easy. It was two blue raspberry creamy slushy with nerds and on top of waiting nearly an hour for my slushy they didn’t give me cream. I am so disappointed and upset. All I wanted tonight was a blue raspberry creamy slushy from sonic and after waiting all that time I still had to pay for it sonic you suck.
Atmosphere: 1
Food: 1
Service: 1
Drove to order station. Waited 7 min with no service. Then went to drive thru..girl seemed confused and took a long time to take order. Then at pickup the delay was excessive..lastly as i drove away, i found no straw for drink. Last time I will visit
Atmosphere: 1
Food: 2
Service: 1
They never have ice cream / blizzard blast homeless people outside of the fast food restaurant!
Atmosphere: 2
Food: 2
Service: 1
Recommended dishes: Coney Dog
So we tried for the forth time to oder food and have yet to successfully get any service how do you even explain the lack of service not one time did anyone even say welcome to sonic one moment or can i take your order smh don’t wonder when your doors close cuz you really suck sonic and its sad
Atmosphere: 1
Food: 1
Service: 1
Just there. Noone ever came out to take our order. The car that came after us got served. We were the only 2 cars there!
Restaurantji Recommends
Two Mondays in a row I go for the online app 1.99 deal and both times I get served a cold and a room temp cheeseburger! Why? App makes it seem like something fresh is being made but they cant even microwave my burger to serve it hot and cheese melted. I'm done with this location.
Atmosphere: 3
Food: 2
Service: 4
Wasted $15 here on a soggy pile of grease burger, rock hard popcorn chicken that smelled and tasted like a burnt boot. Fries and slush were ok,but I'll never come here again. Ones in Chicago are much better
Atmosphere: 1
Food: 1
Service: 1
Absolute joke of an establishment. Went to drive thru, employees intentionally ignore people because they are lazy losers who don’t wanna take orders or do anything. One person cleaning outside I asked them what is going on they said they don’t speak English. If you don’t speak English you shouldn’t even be in this country!!! Absolute joke of an establishment, should be shut down.
Atmosphere: 1
Food: 1
Service: 1
Absolutely awful. I’m in the area of this location several times a week however each time I try to get food here they’re always out of items. Additionally it’s extremely difficult to find someone to take your order. There is a lot of lost potential in this location as the employees working don’t seem to care one bit.
Atmosphere: 1
Food: 1
Service: 1
This place is dead. I went through drive through on Saturday 11/30/24 at 6:30 pm. There wasn’t a car in the place. I ordered a chicken tender meal and an order of nuggets and my bill was $18. The person taking the orders had an accent and I wasn’t sure the order was going to be right. The pricing is outrageous. I bought this for my 5 year old grandson and he ate all of it. I won’t be going back and apparently nobody else is either. People don’t appreciate getting taken advantage of. The windows where you pay and get the food have photos on them but I could still see employees eating while working. You better fix this or you won’t make it.
Atmosphere: 1
Food: 1
Service: 1
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