Starbucks
830 Old Trail Dr, Naples
(239) 571-3599
Recent Reviews
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Bizarre behavior barista today. It seems she’s wanting to stir up drama with her drinks.
We always order “light ice” and have never had an issue… this barista made it seem like it was the most ridiculous of requests. I asked if she could just remove some ice, but she wanted to instead waste resources & have us wait longer to have her remake them. She clearly was trying to get me worked up & I wasn’t going to let her play me like that. I just took the drinks as is & dumped her copious amount of “light ice” in the parking lot. 👋✌️
Look at all that ice & “foam” on top. There literally is not much to this drink. We won’t be back.
Atmosphere: 1
Food: 1
Service: 1
Barista Jada did an excellent job taking my orders and making my drinks! Would come back here again! :)
Atmosphere: 5
Food: 5
Service: 5
Worst Starbucks I have been too. They have gotten my drink wrong 2 times now 🤦♀️
Service: 1
mid and too sweet, not to mention it always comes with a bloody -cide of geno- that all the lands find impotable 🇵🇸
I like this place
Atmosphere: 5
Food: 5
Service: 5
Nothing special. Not more sugar, etc display to the customer. "No regular ☕ tea" ???
Very nice and I recommend it.
Atmosphere: 5
Food: 5
Service: 5
Waited more than 20 Minutes for my coffee. Then I went back to the cashier and found my order was never placed.! The mobile orders and drive through seem to take precedence over in store customers. Even though I spelled my name - a completely different name was on the order.
Atmosphere: 1
Service: 1
I’m out of town visiting family and frequented this Starbucks December 26th-27th. Both times I went in the morning around 8-9am. I was disgusted and appalled by the way the shift lead or manager was speaking to the other baristas. Good drive through times mean nothing if you need to achieve them by berating the barista on window or bar. She was speaking to them as if they were annoying children, not team members. At one point after snapping and embarrassing an employee in front of me, she turned and tried to have a cheery conversation. I don’t care how you treat me as a customer, I have the option of never seeing you again. I care about how you treat your fellow coworkers who work under you. Other than that, the person taking orders in the drive through was so personable and sweet!
Atmosphere: 1
Consistently good!
Food: 5
Service: 5
Restaurantji Recommends
This was a typical Starbucks, the bathrooms were clean and the service was friendly. I will return here.
Service: 5
Today my aunt and I came to Starbucks by drive-tru, the service was horrible, it took 15 minutes to close and they didn't want to serve us, they rushed us and were very rude, they took our card and didn't let us in, the drinks were almost thrown and our crossand they delivered them cold and hard. and everything to fold 15 minutes before closing, if I could I would give them 0 stars…
Atmosphere: 1
Food: 1
Service: 1
Cream based mocha frappe shouldnt be that difficult of an order. They got it wrong 3 times. Watched another man wait 15 minutes for a iced black coffee. They werent that busy.
Atmosphere: 2
Food: 1
Service: 1
Fast service. Delicious cappuccino!
Atmosphere: 5
Food: 5
Service: 5
Great place for the starbucks experience. Shout out to Jordan for going above and beyond while making my beverage, making a genuine connection that had me leaving this location smiling.
Atmosphere: 5
Food: 5
Service: 5
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