REVIEW FOR WEEKENEND VISIT ONLY!This is the best location in Naples, hands down, except on the weekend... We have experienced a pattern; if the black apron wearing Leslie is working, the quality goes down. (I don't like to throw people under the bus but this is the pattern I have experienced) Any iced drink will be OVERFLOWING with ice! And ALL orders are rushed. They have plenty of team members to cover the shift so it seems to me that whoever the shift "manager" is on the weekend, they push the team to water down drinks and rush everything. Our drinks are ALWAYS much better on weekdays when we visit and the overall energy here is more positive.
Atmosphere: 1
Food: 3
Service: 1
Carmen Varela
They are very helpful, very delicious and fast service.
Billy Hoskins
When did coffee get so expensive,...
Atmosphere: 4
Food: 4
Service: 5
Sally Murphy
Best Starbucks crew in town: great service and friendly folks!
Atmosphere: 5
Food: 5
Service: 5
brooklyn new york
Today i went to buy a coffee & bagel & the server was very disrespectful when i ask her to put less coffe she fill it up to the lit & when i went to drink it got on me because she didnt put the lit tight & on right & also if they cannot speak to customer with respect they gey none back worse starbuck i been to .
Food: 1
Service: 1
Nancy LRT
Apparently I entered too close to closing. They were grumpy. As I'm diabetic, I ordered a Caramelo Macchiato sugar free. When I got home I had a major hot flash from an influx of sugar. I was not happy! I could have ended up in the hospital. So my experience was a little unique, but they must learn that sugar-free must be carefully fulfilled or we can go into a diabetic coma. It put me to sleep (coma?) IMHO, their coffee is bitter and I can't taste the Caramel. I wish Starbucks would make sugar-free Caramelo Macchiato to sell in grocery stores.Dietary restrictions: As I stated above, I'm diabetic. It was 10 minutes to closing. I asked for sugar-free Caramelo Macchiato. When I got home, a had a large hot flash & then fell asleep for 1/2 hour. I may have experienced a diabetic coma. I'll run it by my doctor. I have not gone back in over a year. I make all my coffee at home now with sugar-free creamers. I know it's safe to drink.
Atmosphere: 2
Food: 3
Service: 2
Tarah Orme
Fast service. Drinks made perfectly every time.
Atmosphere: 5
Food: 5
Service: 5
E Rod
Went there yesterday, ordered some banana breads, once served asked if they could be warmed up, the employee proceded to give me a lecture on what's the ordering process in the drive through, that they do not do that anymore, and that I have to let them know exactly what I want. I never had a problem like that in any other stores, he gave them back to us the same, didn't bother to warm them up. Nasty attitude.
Atmosphere: 1
Food: 5
Service: 1
Vacation Destinations
Nope. Just go to a different location. Can’t take your order the way you ask for it they just do w.e they want even though a drink is $8. Nasty attitude as soon as you pull up to the window. Asked for caramel drizzle around the border of the cup & apparently that’s too difficult of a task… excuse me for not wanting to drink a mouthful of sugar when it sinks to the bottom. The older women seems frazzled and super impatient.
We had an unpleasant experience at a different Starbucks location and stopped at this one on our way home to fix our drinks. We were greeted by Yareli at the window who was so accommodating and kind as well as Jocelyn who fixed our drinks. I could not have asked for two nicer girls. These are the types of employees that every location should have.
Cowboyd de La Boursodière
Fabulous!
Daniel Brusstar
This is the best Starbucks in the Naples area! The employees are very friendly and genuinely care about the experience of the patrons!
Atmosphere: 5
Food: 5
Service: 5
jen winger
This Starbucks is one of the best. The employees at this Starbucks are always super friendly and attentive! The drinks are always delicious. The store is also pleasant and kept clean! Thank you!
Autumn Heiston
The only location who gets my order right...l love you guys/gals!Kid-friendliness: When they run out of the pre-made chocolate milks that my daughter loves they always offer to make one with mocha syrup and milk.
REVIEW FOR WEEKENEND VISIT ONLY!This is the best location in Naples, hands down, except on the weekend... We have experienced a pattern; if the black apron wearing Leslie is working, the quality goes down. (I don't like to throw people under the bus but this is the pattern I have experienced) Any iced drink will be OVERFLOWING with ice! And ALL orders are rushed. They have plenty of team members to cover the shift so it seems to me that whoever the shift "manager" is on the weekend, they push the team to water down drinks and rush everything. Our drinks are ALWAYS much better on weekdays when we visit and the overall energy here is more positive.
Atmosphere: 1
Food: 3
Service: 1
They are very helpful, very delicious and fast service.
When did coffee get so expensive,...
Atmosphere: 4
Food: 4
Service: 5
Best Starbucks crew in town: great service and friendly folks!
Atmosphere: 5
Food: 5
Service: 5
Today i went to buy a coffee & bagel & the server was very disrespectful when i ask her to put less coffe she fill it up to the lit & when i went to drink it got on me because she didnt put the lit tight & on right & also if they cannot speak to customer with respect they gey none back worse starbuck i been to .
Food: 1
Service: 1
Apparently I entered too close to closing. They were grumpy. As I'm diabetic, I ordered a Caramelo Macchiato sugar free. When I got home I had a major hot flash from an influx of sugar. I was not happy! I could have ended up in the hospital. So my experience was a little unique, but they must learn that sugar-free must be carefully fulfilled or we can go into a diabetic coma. It put me to sleep (coma?) IMHO, their coffee is bitter and I can't taste the Caramel. I wish Starbucks would make sugar-free Caramelo Macchiato to sell in grocery stores.Dietary restrictions: As I stated above, I'm diabetic. It was 10 minutes to closing. I asked for sugar-free Caramelo Macchiato. When I got home, a had a large hot flash & then fell asleep for 1/2 hour. I may have experienced a diabetic coma. I'll run it by my doctor. I have not gone back in over a year. I make all my coffee at home now with sugar-free creamers. I know it's safe to drink.
Atmosphere: 2
Food: 3
Service: 2
Fast service. Drinks made perfectly every time.
Atmosphere: 5
Food: 5
Service: 5
Went there yesterday, ordered some banana breads, once served asked if they could be warmed up, the employee proceded to give me a lecture on what's the ordering process in the drive through, that they do not do that anymore, and that I have to let them know exactly what I want. I never had a problem like that in any other stores, he gave them back to us the same, didn't bother to warm them up. Nasty attitude.
Atmosphere: 1
Food: 5
Service: 1
Nope. Just go to a different location. Can’t take your order the way you ask for it they just do w.e they want even though a drink is $8. Nasty attitude as soon as you pull up to the window. Asked for caramel drizzle around the border of the cup & apparently that’s too difficult of a task… excuse me for not wanting to drink a mouthful of sugar when it sinks to the bottom. The older women seems frazzled and super impatient.
Atmosphere: 1
Food: 1
Service: 1
Fabulous!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Restaurantji Recommends
We had an unpleasant experience at a different Starbucks location and stopped at this one on our way home to fix our drinks. We were greeted by Yareli at the window who was so accommodating and kind as well as Jocelyn who fixed our drinks. I could not have asked for two nicer girls. These are the types of employees that every location should have.
Fabulous!
This is the best Starbucks in the Naples area! The employees are very friendly and genuinely care about the experience of the patrons!
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is one of the best. The employees at this Starbucks are always super friendly and attentive! The drinks are always delicious. The store is also pleasant and kept clean! Thank you!
The only location who gets my order right...l love you guys/gals!Kid-friendliness: When they run out of the pre-made chocolate milks that my daughter loves they always offer to make one with mocha syrup and milk.