Been coming here for years. Since new management took over approximately 8 months ago, this place has gone way downhill. Internet and online services have been down for weeks. Can’t redeem points or get online discounts.
Atmosphere: 1
Food: 3
Service: 2
Jon Doe
Employees too dumb to understand the difference between their #6 and a 12” INCH SUB!!!
Almost every time I ordered a 12” #6 online, i get half a sub. Dumb.
Service: 1
Gtu Yugyeom
The Employee Annie was horrible. She looked like she didn't want to serve me and went on a rant on how I was wasting her time when I asked her to add something. The other employees were giving my friends and I dirty looks. They were whispering in creole about us thinking we didn't understand. Horrible service, never again!
Atmosphere: 1
Food: 1
Service: 1
Lora 08
The amount of hair I found in my sub is outrageous. I doubt any of the coworkers in there are wearing hair nets. I don’t recommend !!
Atmosphere: 1
Food: 1
Service: 1
Noel Williams
My experience today was awful, told the lady that was making the sandwich wanted a BMT from the beginning, I noticed she was giving me something else so I started speaking to her in Spanish so she could understand me. I ordered a BMT from start, then she starts giving me an attitude saying I did not tell her that from the beginning which I did in english. She was acting like i don’t know what a BMT is? I’ve been eating subway for years! As I was leaving the establish, both the manager Anna and staff started laughing at me. I was trying to help them as they were having a hard time speaking English. Great location but the employees plus the manager are rude. . . By the way things seems the owner does not care about his customers.
Atmosphere: 1
Food: 5
Service: 1
Joel David
Subway has been advertising "freshly cut meats" on TV for several months. There is no way the sandwich's I had was freshly cut. It tasted old. When I got home I looked at the flyer I received in the mail. it states, "freshly sliced meats vary by restaurant".Also when I got the the restaurant they would not except the coupon I just received in the mail. I live 2 miles from the store and just received a flyer.
Atmosphere: 3
Food: 1
Service: 3
Edwin Marte
I made an online order and it was wrong. When I tried to relay that to the manager she did not take the time to even try to understand what I was saying. Told me that I had no choice. I had to eat the sandwich like that. I eat subway everyday and this location has the worst customer service out of all of them.
Atmosphere: 3
Food: 4
Service: 1
viktor surau
Employees don't feel like it and are 0 helpful. They respond to questions with annoyance, but they don't take any information themselves and provide it. Queries. I had the feeling that they were either completely high or, unfortunately, somewhat mentally impaired.
Atmosphere: 1
Food: 2
Service: 1
Dan Johnson
Best Subway in a long time. A couple of Haitian ladies with big smiles make great sandwiches and a welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Maricarmen Ullivarri
This location doesn’t seem to accept any promotions that Subway puts out. Ever. Also in the past when I’ve ordered online and I put one of the ingredients as “less”, that should mean a little less than normal, not “none at all”. I don’t think the employees that make the sandwich understand that. There seems to be a language problem. Has happened several times. So now I leave “normal” on every ingredient, although that’s not really what I want.
Hair in my sub and employee tried to say it was mine when my hair is brown and straight. Hair was curly. In addition. I have no dea what they are saying, their English is terrible.
Stella Vesna Vinković
Employees suxk. Second time staff ripped me off on my online order. Paid for a 12" and got a 6" sub like seriously?? Won't answer the phone either. I don't have free time to go back n deal wit it....so guess i got ripped off AGAIN. I'm done giving them my business cuz a diff location ripped me off that's y I started goin here. I'm over it. GET BETTER EMPLOYEES.
Carmy O
Wanted a philly steak sandwich and lady told me it only comes with what the sandwich has. I told her I’m going to add more ingredients to it tho, *ignores me (annoyed) then I told her the rest of the ingredients I wanted and she barely put anything in it. And then repeats herself that philly steak only comes with onions and green peppers. No lady, I can put more things in my sandwich if I want to! I don’t know why they are still in business, such disrespectful and rude employees they have. Ridiculous! 0 ZERO STARS.
Sue O
Wanted a philly steak sandwich and lady told me it only comes with what the sandwich has. I told her I’m going to add more ingredients to it tho, *ignores me (annoyed) then I told her the rest of the ingredients I wanted and she barely put anything in it. And then repeats herself that philly steak only comes with onions and green peppers. No lady, I can put more things in my sandwich if I want to! I don’t know why they are still in business, such disrespectful and rude employees they have. Ridiculous! 0 ZERO STARS.
Been coming here for years. Since new management took over approximately 8 months ago, this place has gone way downhill. Internet and online services have been down for weeks. Can’t redeem points or get online discounts.
Atmosphere: 1
Food: 3
Service: 2
Employees too dumb to understand the difference between their #6 and a 12” INCH SUB!!!
Almost every time I ordered a 12” #6 online, i get half a sub. Dumb.
Service: 1
The Employee Annie was horrible. She looked like she didn't want to serve me and went on a rant on how I was wasting her time when I asked her to add something. The other employees were giving my friends and I dirty looks. They were whispering in creole about us thinking we didn't understand. Horrible service, never again!
Atmosphere: 1
Food: 1
Service: 1
The amount of hair I found in my sub is outrageous. I doubt any of the coworkers in there are wearing hair nets. I don’t recommend !!
Atmosphere: 1
Food: 1
Service: 1
My experience today was awful, told the lady that was making the sandwich wanted a BMT from the beginning, I noticed she was giving me something else so I started speaking to her in Spanish so she could understand me. I ordered a BMT from start, then she starts giving me an attitude saying I did not tell her that from the beginning which I did in english. She was acting like i don’t know what a BMT is? I’ve been eating subway for years! As I was leaving the establish, both the manager Anna and staff started laughing at me. I was trying to help them as they were having a hard time speaking English. Great location but the employees plus the manager are rude. . . By the way things seems the owner does not care about his customers.
Atmosphere: 1
Food: 5
Service: 1
Subway has been advertising "freshly cut meats" on TV for several months. There is no way the sandwich's I had was freshly cut. It tasted old. When I got home I looked at the flyer I received in the mail. it states, "freshly sliced meats vary by restaurant".Also when I got the the restaurant they would not except the coupon I just received in the mail. I live 2 miles from the store and just received a flyer.
Atmosphere: 3
Food: 1
Service: 3
I made an online order and it was wrong. When I tried to relay that to the manager she did not take the time to even try to understand what I was saying. Told me that I had no choice. I had to eat the sandwich like that. I eat subway everyday and this location has the worst customer service out of all of them.
Atmosphere: 3
Food: 4
Service: 1
Employees don't feel like it and are 0 helpful.
They respond to questions with annoyance, but they don't take any information themselves and provide it. Queries.
I had the feeling that they were either completely high or, unfortunately, somewhat mentally impaired.
Atmosphere: 1
Food: 2
Service: 1
Best Subway in a long time. A couple of Haitian ladies with big smiles make great sandwiches and a welcoming atmosphere
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
This location doesn’t seem to accept any promotions that Subway puts out. Ever. Also in the past when I’ve ordered online and I put one of the ingredients as “less”, that should mean a little less than normal, not “none at all”. I don’t think the employees that make the sandwich understand that. There seems to be a language problem. Has happened several times. So now I leave “normal” on every ingredient, although that’s not really what I want.
Atmosphere: 4
Food: 3
Service: 3
Restaurantji Recommends
Hair in my sub and employee tried to say it was mine when my hair is brown and straight. Hair was curly. In addition. I have no dea what they are saying, their English is terrible.
Employees suxk. Second time staff ripped me off on my online order. Paid for a 12" and got a 6" sub like seriously?? Won't answer the phone either. I don't have free time to go back n deal wit it....so guess i got ripped off AGAIN. I'm done giving them my business cuz a diff location ripped me off that's y I started goin here. I'm over it. GET BETTER EMPLOYEES.
Wanted a philly steak sandwich and lady told me it only comes with what the sandwich has. I told her I’m going to add more ingredients to it tho, *ignores me (annoyed) then I told her the rest of the ingredients I wanted and she barely put anything in it. And then repeats herself that philly steak only comes with onions and green peppers. No lady, I can put more things in my sandwich if I want to! I don’t know why they are still in business, such disrespectful and rude employees they have. Ridiculous! 0 ZERO STARS.
Wanted a philly steak sandwich and lady told me it only comes with what the sandwich has. I told her I’m going to add more ingredients to it tho, *ignores me (annoyed) then I told her the rest of the ingredients I wanted and she barely put anything in it. And then repeats herself that philly steak only comes with onions and green peppers. No lady, I can put more things in my sandwich if I want to! I don’t know why they are still in business, such disrespectful and rude employees they have. Ridiculous! 0 ZERO STARS.
Great subs and tasty ?
Atmosphere: 5
Food: 5
Service: 5
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