The Cheesecake Factory

2090 Tamiami Trail N, Naples
(239) 435-1580

Recent Reviews

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FrAn StaR

My family 1st choice when it comes to get together with our loves ones.

Atmosphere: 5

Food: 5

Service: 5

Amber Boston

Started getting worse: food portions are smaller and wait is longer

Atmosphere: 5

Food: 3

Service: 3

Christopher Quinn

Alex and his staff are amazing!
I had an issue with a late-night DoorDash delivery and they went above & beyond to correct both theirs and DoorDash’s mistakes!
They have my full trust & support, and I look forward to seeing them expand & improve their team!
Would definitely recommend!

Atmosphere: 5

Food: 5

Service: 5

Thegreatone Ever

Poor quality and very bad service!

Atmosphere: 2

Food: 2

Service: 1

Desi Harrison

Good food

Atmosphere: 5

Food: 5

Service: 5

Jocelyn Martinez

I wanted to share my personal experience at this restaurant. Unfortunately, my table was treated quite differently compared to others. We waited over 30 minutes to get our drinks while tables sat after us were served much more promptly.

Additionally, when we were getting ready to leave, we were simply handed to go boxes and had to pack our own food..something we noticed the server did NOT do for the other tables, as they received full service with their meals boxed for them.

We couldn’t help but feel this difference in treatment due to our age, which is unprofessional and unacceptable. We came here to have a good meal and left feeling overlooked and undervalued. I hope this is addressed so future guests don’t have the same experience as me and my friends did.

Atmosphere: 1

Food: 2

Service: 1

Nicole nicolaysen

Great service and food.

Atmosphere: 5

Food: 5

Service: 5

Heather Ebner

I love your new Ahi tuna and shrimp ceviche it is absolutely delicious. I wanna make it at home so good. Please don’t take it off the menu.

Atmosphere: 5

Food: 5

Service: 5

p gall

A standard experience that you would find at any cheesecake factory.

Atmosphere: 4

Food: 5

Service: 4

Ronán Murray

Our server david was very pleasant and helpful provided good choices and got the orders 100% right.
Good experience had and would recommend

Atmosphere: 4

Food: 4

Service: 5

Mariene Girardi

Ashley, our waitress, was amazing. Kind, friendly, polite and funny.

The food was very good as usual but she made the difference!

This time we tried the fresh strawberry but the key lime cheesecake we had last time was ten times better.

Be aware that as usual in many places in the US it is very cold inside.

Atmosphere: 4

Food: 5

Service: 5

Tatyana Synoversky

The food was delicious, and the cheesecake was oh my gosh, so yum 😋 The customer service was phenomenal! I recommend it!

Atmosphere: 5

Food: 5

Service: 5

al rz

I went there for lunch on Saturday afternoon and I was quickly greeted by my server Ana M. She recommended the lemon garlic shrimp on the skinny menu. I was so glad she did. The shrimp was a generous amount and the sauce for the pasta was delicious. Ana really impressed me with her knowledge on the menu and her willingness to go above and beyond. I definitely will be back and ask for her.

Atmosphere: 5

Food: 5

Service: 5

Erick Martín

Very nice food and atmosphere. Peach lemonade was mmmm delicious. Great service and food was awesome!

Atmosphere: 5

Food: 5

Service: 5

maty avidan

All ways good service and good food

Atmosphere: 5

Food: 5

Service: 5

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