Tropical Smoothie Cafe

Super nice crew!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

I often get my smoothie not fully blended.

Atmosphere: 3

Food: 3

Service: 3

Smoothie was good. Food was not as the description read. When I brought it to the attention of staff they tried to charge me extra for the salsa that was missing from my quesadilla. Unkind, unfriendly, unprofessional.

Usually don’t have a great experience but this time was different. My order was incorrect but the server, Anthony, was very helpful and corrected my order without any issue. I will definitely come back, seems like a great TSC.

Atmosphere: 4

Food: 3

Service: 5

No muscle blaster. Doesn’t matter if it does have a code. No issue getting the selection at other locations. Service seems rushed and micro managed. Restrooms need attention.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Chicken Bacon Ranch Flatbread

Good service but the smoothies have a lot of ice, they have no flavor, my smoothie was ice and water

No muscle blaster. Doesn’t matter if it does have a code. No issue getting the selection at other locations. Service seems rushed and micro managed. Restrooms need attention.

Atmosphere: 2

Food: 5

Service: 2

Recommended dishes: Chicken Bacon Ranch Flatbread, Peanut Butter Banana Crunch Flatbread

An acai bowl arrived with something frozen solid. After finishing other items, it was given to me, but I couldn't eat the storing frozen and had to leave. When I explained this, she said I could eat it after waiting for 10 minutes. After explaining that I had to leave, they finally refunded me. It's necessary to note that the acai bowl is entirely frozen, contrary to the photo, so a disclaimer is needed.And some how they couldn’t refund to credit card.

Atmosphere: 1

Food: 1

Service: 1

Smoothies are always all good!! They’re quick with getting your food out and are very friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chipotle Chicken Flatbread

You can tell this place survives on Togo/delivery orders so they are usually busy, but the Manager and supervisor micro manage their employees on an unhealthy level. I usually stop by there when at the stores next to it or on the way to my job a block away. And the food/smoothies usually taste good. But I can't support a location that belittles their employees. There are respectful ways to teach, train, manage, speak, and address different situations. The lady in charge has clearly never been required to take a class on this. And the supervisor male she had under her is a mini her in training. Idk how closely tropical smoothie pays attention to this. I feel so bad for the employees under them. No reason you need to belittle people over such minor things. They would respect the tasks and job more when they are treated with respect. I will not return to this location anymore to purchase food or drink, only if i can offer them better jobs.

Atmosphere: 1

Food: 4

Love this place definitely recommend.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Chicken Bacon Ranch Flatbread

Delivery. Took 40 minutes to go 4 blocks. Smoothie melted and spilled all over sandwich. Store can’t refund. DONT DINE

Food: 1

Service: 1

Worst service out of any Tropical Smoothie locations I’ve ever been to… not to mention I’ve never in my years would want to leave someone a bad review, I’m missing 2 small items from my order that were paid for.. I immediately call The Tropical Smoothie location and spoke to a younger gentleman. -on 9/16/2023- @2:15 p.m. I explained my situation calmly and wanted to know my options to which I got back from him “oh well I didn’t prepare that order myself so I don’t know why you didn’t get them, and we can’t really do anything about that”… ?????JUST GIVE ME WHAT I PAID FOR???… ANYONE WANTING TO GET ROBBED PLEASE COME HERE THEY’LL GLADLY TAKE YOUR MONEY AND TELL YOU THEY CANT DO ANYTHING ABOUT IT!!THIS IS A REAL GOOGLE AD AND I WILL CONTINUE TO PUT BAD REVIEWS IN ORDER TO FREELY EXPRESS MY EXPERIENCE AND UNTIL A MANAGER HAND DELIVERS ME MY ITEMS THIS WILL LEAD TO CORPORATE!!!

Customer services over phone order never fails you have to restart your order they can’t find this can’t find that just close the place down‼️???‍♂️

I love this place! It's great for a fast food joint to get good quality food that you feel good eating. Even though they seem to be short staffed right now, they are still fast at creating the food and giving it to you. The employees have a great attitude and they're very friendly towards everyone coming in the door. I love that you can order online and pick up your order at the front of the store near the front door.