I would give negative stars if I could. I spent my entire 30 minute lunch break waiting in line and being ignored while 5 people stood behind the counter. Walked out with about 6 other people that got sick of waiting. Don't waste your time. There's a McDonald's across the street.
Service: 1
Sevahn Kahvejian
Try to tell that lady put her lettuce wrap and she wasn’t even following directions and she’s literally something in her head, she put the lettuce on top, but she forgot the lettuce on the bottom, it looks like it’s not a satisfying hamburger lettuce wrap! And it has no sauce on my burger!
Atmosphere: 1
Food: 1
Service: 1
Dennys Rodriguez
The drink machine was broken and didn't dispense ice so the drinks were warm and the workers didn't tell you anything until you bought it and tried it for yourself.
Atmosphere: 2
Food: 2
Service: 1
nytom4info
.line out the door...slow service! new manager rude and condescending! should be FIRED!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
G00mey
They forgot the bacon and my fries were kind of cold, but it was still good
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Hamburger
Darryl
Luv the biggie bags.
Kid-friendliness: 👍!
Wheelchair accessibility: Sure is!
Recommended dishes: Baconator, Jr Cheeseburger
sandra
good food
Leah Wickert
Best Wendy’s in Naples! Very clean and nice employees
Literally the worst Wendy’s I’ve ever been to! The manager was having trouble with the register so we sat there for 10+ minutes, which is completely fine but her demeanor was horrible. No hello, welcome in, or sorry about the issue and thank you for your patience. Just “go ahead and order”… then “swipe your card here”. Then I proceed to wait for the machine to prompt me for 3-4 more minutes as she is bagging food for the drive through. I politely let her that the machine hasn’t prompted me. She says “yea it’s waiting on me hold on”.
They were out of ketchup at both pump stations there were no lids. The dine in area was dirty and it was like 2:15pm so not like they were busy. The fries came out cold….
We just ate quick while the manager complained at employees about online orders and we left. I know you’re not expecting much from a Wendy’s but this was exceptionally bad lol. Head to the next one if you have a hankering for a frosty : )
I don’t usually leave negative reviews - sorry to complain!
I don’t usually
Atmosphere: 1
Food: 3
Service: 1
Stef Watts
Wendy's is awesome! Their customer service is top notch as well. Great food, quiet indoor seating, clean and comfy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Chili, Wendy’S Baked Potatoes
Pablo Rodriguez
This is the worst Wendy’s ever they always get my order wrong and always want to talk back and forth about what I said even though I was being very specific I love Wendy’s but this place is a no go for me I always have problems at this place
Atmosphere: 2
Food: 3
Service: 1
Randy Stone
If I could give 0 stars I would service is terrible
Atmosphere: 1
Food: 1
Service: 1
Prima007 Prime
The food was cold and I had to keep repeating myself. I could understand what the cashier was saying.Her English wasn’t good.
Fast service and the salad was perfect!
Atmosphere: 5
Food: 5
Service: 5
I would give negative stars if I could. I spent my entire 30 minute lunch break waiting in line and being ignored while 5 people stood behind the counter. Walked out with about 6 other people that got sick of waiting. Don't waste your time. There's a McDonald's across the street.
Service: 1
Try to tell that lady put her lettuce wrap and she wasn’t even following directions and she’s literally something in her head, she put the lettuce on top, but she forgot the lettuce on the bottom, it looks like it’s not a satisfying hamburger lettuce wrap! And it has no sauce on my burger!
Atmosphere: 1
Food: 1
Service: 1
The drink machine was broken and didn't dispense ice so the drinks were warm and the workers didn't tell you anything until you bought it and tried it for yourself.
Atmosphere: 2
Food: 2
Service: 1
.line out the door...slow service! new manager rude and condescending!
should be FIRED!!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
They forgot the bacon and my fries were kind of cold, but it was still good
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Hamburger
Luv the biggie bags.
Kid-friendliness: 👍!
Wheelchair accessibility: Sure is!
Recommended dishes: Baconator, Jr Cheeseburger
good food
Best Wendy’s in Naples! Very clean and nice employees
Atmosphere: 5
Food: 5
Service: 5
The slowest place ever
Restaurantji Recommends
Literally the worst Wendy’s I’ve ever been to! The manager was having trouble with the register so we sat there for 10+ minutes, which is completely fine but her demeanor was horrible. No hello, welcome in, or sorry about the issue and thank you for your patience. Just “go ahead and order”… then “swipe your card here”. Then I proceed to wait for the machine to prompt me for 3-4 more minutes as she is bagging food for the drive through. I politely let her that the machine hasn’t prompted me. She says “yea it’s waiting on me hold on”.
They were out of ketchup at both pump stations there were no lids. The dine in area was dirty and it was like 2:15pm so not like they were busy. The fries came out cold….
We just ate quick while the manager complained at employees about online orders and we left. I know you’re not expecting much from a Wendy’s but this was exceptionally bad lol. Head to the next one if you have a hankering for a frosty : )
I don’t usually leave negative reviews - sorry to complain!
I don’t usually
Atmosphere: 1
Food: 3
Service: 1
Wendy's is awesome! Their customer service is top notch as well. Great food, quiet indoor seating, clean and comfy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Hamburger, Chili, Wendy’S Baked Potatoes
This is the worst Wendy’s ever they always get my order wrong and always want to talk back and forth about what I said even though I was being very specific I love Wendy’s but this place is a no go for me I always have problems at this place
Atmosphere: 2
Food: 3
Service: 1
If I could give 0 stars I would service is terrible
Atmosphere: 1
Food: 1
Service: 1
The food was cold and I had to keep repeating myself. I could understand what the cashier was saying.Her English wasn’t good.
Atmosphere: 4
Food: 3
Service: 2
Loading...