Great progressive store! Upscale shopping experience. You pay a little more on certain things because the quality is better. Great staff, clean, wide selection!
Angiel S.
Great selection a bit overpriced, but what one expect it's "Whole Foods" no junk foods lol The pickup service is OK, but don't order flowers online.. they will bring you the saddest least lively/most dead flowers than can find.. and put them in your car like they are OK! , but anything else it's fine if you doing want to go in! Including produce fresh organic and with quite a bit of shelf life. l don't know why, but l feel wherever l go inside and ask someone where something is l get a snobby attitude as if l am bothering them.. it seems that they are more interested in socializing with each other than helping customers.
Lidjia Z.
I do my regular groceries here and I am very pleased with the store. The quality of the items is fantastic and the price is fair for the type of product you get. The staff is usually friendly and willing to help with you need assistance. The place alway seems clean and at a low temperature, which is what you'd expect from a grocery store. I would recommend.
Colleen C.
I adore the selection of foods here. This location is in Mercato. Lots of pumpkins, plants and parking. The service was great. The store has a great vibe.
Joe D.
Has gone down hill in the last few years after COVID. I will list a few things that I have noticed. It seems that the local management and Amazon don't care any more about the quality and customer service. My wife and I have shopped at Whole Foods in Texas for 25 years before moving to Florida, so I know what a Whole Foods should be like. There is no comparison with the store here and the ones in the Dallas area.1. No more juice bar (closed)2. No more breakfast in the hot bar3. No hot food placed out before 11 AM now.4. Hot bar and cold bar quality and selections have gone downhill.5. Terrible produce quality (old and spoils quickly)6. Inventory is a joke...shelves are mostly bare when we shop in the latter part of the week (they are supposed to have delivery on Wednesday.7. One checkout register manned...seems they want you to use self-checkout while paying premium prices. Have to wait around 5 to 10 minutes to get through checkout.8. Seafood selection has disappeared (no variety)9. Meats are mostly prepackaged...very little in the meat counter now.10. Bakery - very limited fresh bagels and pastries. I haven't seen a Danish assortment in ages. Cakes/deserts are less than half of what they had 2 years ago (and they are loaded with a lot of bad ingredients...counted over 40 on the last label that I read).The Dallas stores always had a lot of to go items for a quick meal or snack...like dips, sandwiches, and different comfort foods. This doesn't exist in Naples.I don't know if Amazon has been in a cost cutting mode over the last few years, but you are losing customers by operating like this. My wife and I have decided to go to another store in the area to get the majority of our grocery items now since the Strada Place Whole Foods has gotten so bad. If you keep this up this Whole Foods store will be closing. Sad...very sad.
Sabrina A.
I was your number one fan. But so disappointed to hear you're coating organic produce with Apeel. What happened to food transparency? If it's anything other than organic apples, it needs a ingredients label.
Helen V.
The worst Whole Foods I have ever been to and that's not counting the WalMart lighting. I have shopped at WF in Seattle, Portland and the San Francisco Bay Area having spent most of my adult life on the West Coast. When your employees beat the Bay Area for rudeness and attitude you have a problem. This store would give the CA DMV a run for the money. Grunting cashiers, employees practically knocking you over as they run into you, loud personal conversations between employees who are annoyed when you interrupt to ask for help. I'm a Naples native and watching it turn into New Jersey with stores like Whole Foods leading the way is tragic. It's clear Amazon could care less about customers. We used to do most of our shopping at WF, but now we go only when absolutely necessary. Which is less and less often.
Denise H.
Ambience: The store is clean ,well lit and organized. Service: The staff is always friendly and willing to help. Food: Expensive, but presentable and fresh. For the most part it's usually good. Great selection of unique foods. the not so good, hence 3 stars...Yesterday 7/22/23, I bought many items including ready made foods. Only tried one of the ready made so far... the vegetable lo mein. Disappointed...bland taste and they used Spaghetti (made with Durum wheat and water) and not lo mein noodles (made with wheat, egg and water). There is a taste and texture difference. The veggies were, well, they were present, at best. Like I said it was a very bland dish nothing was savory about it. And nothing like other Vegetable lo meins I've had. My rating is a 0 out of 5 on this one. For $9.99 - it was a waste. Second item I tried this morn was Nancy's probiotic low-fat cottage cheese (CC) I think it was $5.99. Expiration date is 8/8/23. To give you a comparison, I love Good low-fat and TJs low-fat CC. I scooped a bit into a cup this morning excited to try and it didn't taste like CC at all. It didn't have the texture of a good CC or the curds or maybe it was I couldn't get past the taste. If you like a cross between sour milk, buttermilk and expired CC, then you'll love this one. It was, uuuh... not good at all, to me. Rating 0 out of 5. I closed it up and returned it this morning. Exchanged it for 365 low-fat CC, which is delish. Kind of wish I waited to return it until after I tried the Lo Mein this aft, as I would've returned that one too. hope I have better luck with the other ready made foods I got.
Jennifer R.
Worst Whole Foods I've ever been too! The wrap station isn't open... has a sign it's temp closed. I asked when they will open up at customer service. They let me know it's been like that for a long time.... There are two ppl standing behind the deli with nothing to do. Even Publix they have their employees do both. Also on top of that there juice bar is CLOSED AS WELL. I needed over 100 oz of watermelon juice for a party. I also needed to make lime wheels for garnishes yet all the limes are brown. Will never return!!!
Never again! Ordered the turkey BREAST meal for 4 for thanksgiving back in October on the first day their Holiday ordering became available. Even had been calling their main number to see when ordering would be available. Today, after my husband waited 2 hours to pick up the "catering" order, he was handed a whole turkey and told that's all they had left. We do not eat dark meat at all so it will go in the garbage. But I purposely ordered this meal since I did not have oven space to "cook" a whole turkey. Now, looking at the reheating instructions, I should have just purchased a raw turkey breast from our favorite market and cooked it myself. Never using Whole Foods again!
G G.
I love that we have a Whole Foods in Naples! The quality of products are always good. This store is always clean and organized. The prepared foods are tasty, especially the pizza and food bar items. Lots of organic produce to choose from. I think it is a little pricier than other grocery stores but the Prime pricing helps.
lexuskeywest
I find it interesting that when you purchase a slice of pizza at Whole Foods and ask them to warm it up in the oven that they say NO, that it's a health code violation yet Whole Foods allow numerous dogs and cats in the grocery store on a daily basis. (non-service) These pets are shaking their fur everywhere, their hair is falling into the salad bar and dining bar. How disgusting. Where are the management's priorities?
Kevin Charles R.
I find it interesting that when you purchase a slice of pizza at Whole Foods and ask them to warm it up in the oven that they say NO, that it's a health code violation yet Whole Foods allow numerous dogs and cats in the grocery store on a daily basis. (non-service) These pets are shaking their fur everywhere, their hair is falling into the salad bar and dining bar. How disgusting. Where are the management's priorities?
Great progressive store! Upscale shopping experience. You pay a little more on certain things because the quality is better. Great staff, clean, wide selection!
Great selection a bit overpriced, but what one expect it's "Whole Foods" no junk foods lol The pickup service is OK, but don't order flowers online.. they will bring you the saddest least lively/most dead flowers than can find.. and put them in your car like they are OK! , but anything else it's fine if you doing want to go in! Including produce fresh organic and with quite a bit of shelf life. l don't know why, but l feel wherever l go inside and ask someone where something is l get a snobby attitude as if l am bothering them.. it seems that they are more interested in socializing with each other than helping customers.
I do my regular groceries here and I am very pleased with the store. The quality of the items is fantastic and the price is fair for the type of product you get. The staff is usually friendly and willing to help with you need assistance. The place alway seems clean and at a low temperature, which is what you'd expect from a grocery store. I would recommend.
I adore the selection of foods here. This location is in Mercato. Lots of pumpkins, plants and parking. The service was great. The store has a great vibe.
Has gone down hill in the last few years after COVID. I will list a few things that I have noticed. It seems that the local management and Amazon don't care any more about the quality and customer service. My wife and I have shopped at Whole Foods in Texas for 25 years before moving to Florida, so I know what a Whole Foods should be like. There is no comparison with the store here and the ones in the Dallas area.1. No more juice bar (closed)2. No more breakfast in the hot bar3. No hot food placed out before 11 AM now.4. Hot bar and cold bar quality and selections have gone downhill.5. Terrible produce quality (old and spoils quickly)6. Inventory is a joke...shelves are mostly bare when we shop in the latter part of the week (they are supposed to have delivery on Wednesday.7. One checkout register manned...seems they want you to use self-checkout while paying premium prices. Have to wait around 5 to 10 minutes to get through checkout.8. Seafood selection has disappeared (no variety)9. Meats are mostly prepackaged...very little in the meat counter now.10. Bakery - very limited fresh bagels and pastries. I haven't seen a Danish assortment in ages. Cakes/deserts are less than half of what they had 2 years ago (and they are loaded with a lot of bad ingredients...counted over 40 on the last label that I read).The Dallas stores always had a lot of to go items for a quick meal or snack...like dips, sandwiches, and different comfort foods. This doesn't exist in Naples.I don't know if Amazon has been in a cost cutting mode over the last few years, but you are losing customers by operating like this. My wife and I have decided to go to another store in the area to get the majority of our grocery items now since the Strada Place Whole Foods has gotten so bad. If you keep this up this Whole Foods store will be closing. Sad...very sad.
I was your number one fan. But so disappointed to hear you're coating organic produce with Apeel. What happened to food transparency? If it's anything other than organic apples, it needs a ingredients label.
The worst Whole Foods I have ever been to and that's not counting the WalMart lighting. I have shopped at WF in Seattle, Portland and the San Francisco Bay Area having spent most of my adult life on the West Coast. When your employees beat the Bay Area for rudeness and attitude you have a problem. This store would give the CA DMV a run for the money. Grunting cashiers, employees practically knocking you over as they run into you, loud personal conversations between employees who are annoyed when you interrupt to ask for help. I'm a Naples native and watching it turn into New Jersey with stores like Whole Foods leading the way is tragic. It's clear Amazon could care less about customers. We used to do most of our shopping at WF, but now we go only when absolutely necessary. Which is less and less often.
Ambience: The store is clean ,well lit and organized. Service: The staff is always friendly and willing to help. Food: Expensive, but presentable and fresh. For the most part it's usually good. Great selection of unique foods. the not so good, hence 3 stars...Yesterday 7/22/23, I bought many items including ready made foods. Only tried one of the ready made so far... the vegetable lo mein. Disappointed...bland taste and they used Spaghetti (made with Durum wheat and water) and not lo mein noodles (made with wheat, egg and water). There is a taste and texture difference. The veggies were, well, they were present, at best. Like I said it was a very bland dish nothing was savory about it. And nothing like other Vegetable lo meins I've had. My rating is a 0 out of 5 on this one. For $9.99 - it was a waste. Second item I tried this morn was Nancy's probiotic low-fat cottage cheese (CC) I think it was $5.99. Expiration date is 8/8/23. To give you a comparison, I love Good low-fat and TJs low-fat CC. I scooped a bit into a cup this morning excited to try and it didn't taste like CC at all. It didn't have the texture of a good CC or the curds or maybe it was I couldn't get past the taste. If you like a cross between sour milk, buttermilk and expired CC, then you'll love this one. It was, uuuh... not good at all, to me. Rating 0 out of 5. I closed it up and returned it this morning. Exchanged it for 365 low-fat CC, which is delish. Kind of wish I waited to return it until after I tried the Lo Mein this aft, as I would've returned that one too. hope I have better luck with the other ready made foods I got.
Worst Whole Foods I've ever been too! The wrap station isn't open... has a sign it's temp closed. I asked when they will open up at customer service. They let me know it's been like that for a long time.... There are two ppl standing behind the deli with nothing to do. Even Publix they have their employees do both. Also on top of that there juice bar is CLOSED AS WELL. I needed over 100 oz of watermelon juice for a party. I also needed to make lime wheels for garnishes yet all the limes are brown. Will never return!!!
Amazing
Restaurantji Recommends
Amazing
Never again! Ordered the turkey BREAST meal for 4 for thanksgiving back in October on the first day their Holiday ordering became available. Even had been calling their main number to see when ordering would be available. Today, after my husband waited 2 hours to pick up the "catering" order, he was handed a whole turkey and told that's all they had left. We do not eat dark meat at all so it will go in the garbage. But I purposely ordered this meal since I did not have oven space to "cook" a whole turkey. Now, looking at the reheating instructions, I should have just purchased a raw turkey breast from our favorite market and cooked it myself. Never using Whole Foods again!
I love that we have a Whole Foods in Naples! The quality of products are always good. This store is always clean and organized. The prepared foods are tasty, especially the pizza and food bar items. Lots of organic produce to choose from. I think it is a little pricier than other grocery stores but the Prime pricing helps.
I find it interesting that when you purchase a slice of pizza at Whole Foods and ask them to warm it up in the oven that they say NO, that it's a health code violation yet Whole Foods allow numerous dogs and cats in the grocery store on a daily basis. (non-service) These pets are shaking their fur everywhere, their hair is falling into the salad bar and dining bar. How disgusting. Where are the management's priorities?
I find it interesting that when you purchase a slice of pizza at Whole Foods and ask them to warm it up in the oven that they say NO, that it's a health code violation yet Whole Foods allow numerous dogs and cats in the grocery store on a daily basis. (non-service) These pets are shaking their fur everywhere, their hair is falling into the salad bar and dining bar. How disgusting. Where are the management's priorities?