Wingstop
11560 Tamiami Trail E, Naples
(239) 920-9464
Recent Reviews
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I will never order from you again! I have ordered delivery, I have ordered pick up. Every single time there is something missing. And the employees are always extremely rude! If my kids hadn’t requested it, I wouldn’t have ordered. I’m furious that I just spent over $60 and I’m missing half of my order!
Hell NO NASTY AND WAY WAY WAY GREASY, stay away from this place, the food is substandard at best, employees are rude.
Their chicken and fries are soooo good and so many sauces and flavors to choose from.
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
I had Wingstop for the first time on Tuesday in Shakopee Minnesota and it was excellent! Perfectly cooked chicken thick and tasty. The Louisiana rub was pretty hot for me. Sadly when I got home the blue cheese dip was not in the bag. The sauce was leaking out of the bag.
They don’t answer the phone to take orders, so I drove there to place an order. Stood at the register for 10 minutes while no one asked to take my order. No response to even say give us a minute? Other customers walked in waiting for food to then be told it will be 30-45 minutes per order! Glad I did not pre pay…..I walked out. Poor customer service. Get it together.
Atmosphere: 1
Food: 1
Service: 1
Horrible location. Staff is unprofessional. I ordered online and was served 20 minutes later than the estimated time and no one was in store. But that’s not even the issue. Another customer had been waiting 40 minutes for his food and when he came up to ask about it, the employee smirked, said he can’t go back in there and pretty much said “too bad”. Then the same employee walks back into the kitchen to get a sauce for another customer when she asked. Then when the food came out, the guy’s fries were cold! My food came out alright, but wow! I won’t come back because of that. Being in a position of leadership myself, I can’t believe how poorly managed this location is.
Atmosphere: 1
Food: 1
Service: 1
Pretty impressed with the wings. Lots of negative comments but I've had a good experience 3 out of 3 times I've tried. Good wings and the staff has been friendly.
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Fries BBQ Wings and Garlic Parmesan Wings, Chicken Wings
This place was horrible. I was giving the wrong order. Instead of taking the food back and correcting it the man behind the counter argued with me about what I ordered. Tried to get a refund, but they didn't know how. It didn't help with the manager couldn't speak English. I ended up just leaving with less money and no food.
Atmosphere: 3
Food: 1
Service: 1
Almost everything is all good here it just took an hour to get my food when I placed jt.
Atmosphere: 3
Food: 2
Service: 2
Restaurantji Recommends
Food is good, which keeps bringing us back. The service is the worst I’ve ever experienced and take out order online. They tell you when to show up and we waited at the store an hour past that time!! they had three people working probably about 12-15 people waiting in the store absolutely horrible service and it’s always the same.
Atmosphere: 3
Food: 5
Service: 1
Recommended dishes: Chicken Wings
There was only 3 people it took 1:00 for us to get our food and another 20 min for to get a drink. We order 20 min before online. Every time we are there it is like this
Atmosphere: 1
Food: 1
Service: 1
we placed a delivery order for wings. This use to be our favorite wing spot. However, this order was AWFUL! I immediately reached out to complain and I was told corporate office would get back to me. The wings had no taste! The hot wings were spicy, but no flavor just HOT! The lemon pepper were sour and no taste same with the honey lemon pepper and the barbecue sauce on the barbecue wings was NASTY! Needless to say $90 later they went to the garbage and everyone kids and adults ate something else. DISGUSTED! HORRIBLE CUSTOMER SERVICE!
Very good food prices reasonable and portions plenty...
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries BBQ Wings and Garlic Parmesan Wings
Super friendly, generous portions and fantastic wings!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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