Wingstop
7740 Preserve Ln Unit 3, Naples
(239) 610-9464
Recent Reviews
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The cook is amazing and he always caters to my fries being fresh and crunchy . I’m pregnant and I crave wings and fries , I have not been dissatisfied. Wings are always nice and crunchy . To each their own . But for me it’s a 5 star !
Le cocinero siempre me hace las papas fresca y me quita el antojo que tengo de embarasada. Gracias por tu amabilidad.
Atmosphere: 5
Food: 5
Service: 4
They don’t answer their phone, and my order was completely wrong. I’m usually chill if they make a mistake but all i got was a click EVERYTIME i called to speak with them. Don’t order on their app its impossible to report issues..
Atmosphere: 1
Food: 1
Service: 1
Zero stars. Terrible service. They acted racistly because I didn't speak English, and the order was incomplete. There's a lack of professionalism and the staff should be more courteous, since we're buying, not demanding.
The cashier Ashley was super nice and made me feel comfortable talking to her about the type of food and wings here and i would definitely come back because of her
Atmosphere: 5
Food: 5
Service: 5
I guess this is the new way of making BBq wings
Soo good i have to come here twice a week lemon pepper garlic parm original hot you cant go wrong
Atmosphere: 5
Food: 5
Service: 5
On Friday we ordered a 50-piece family park every single person in my home has food poisoning do not order from this place it is a health hazard it is now Monday and I'm still dizzy throwing up and shiting my life out
The wings are OK and expensive.
Atmosphere: 3
Food: 4
Service: 4
Great addition to the area.
Atmosphere: 5
Food: 5
Service: 5
I will not be returning to Wingstop after this terrible experience. The wings were disgusting, and the order was completely wrong. The fries were overloaded with salt and artificial seasonings, and worst of all, my son burned his lips after trying the habanero chicken tenders. I explicitly told them I wanted it plain! This is unacceptable and dangerous. I expect better quality and safety standards from your restaurant. I would like my money back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When the branch first opened they were great, but the order correctness and food quality is terrible. My delivery order yesterday 9/7, was terrible. 60 wings ordered, 30 of one flavor and 30 of another, hot and mild. All wings mixed. So dry they all tasted the same. Ordered extra seasoning on the fries, didn’t happen. $10.00 coupon was not accepted by the system 10/15/25 expiration date. Called the store, sorry nothing we can do unless you come to the store. This was a delivery order. This was the 2 nd terrible order out of the past 4 orders. Time to find a new wing place. Terrible!
Food: 1
Service: 1
What the hell happened to the fries? They’re disgusting.!!!! Totally froze and totally gross totally disappointed!
Nothing close to the hot honey seasoning I tried before, this was bland and tasteless.
Atmosphere: 4
Food: 2
Service: 4
I recently visited Wingstop, and unfortunately, my experience was far from satisfactory. I placed an order for a 6-piece original hot tender, and after waiting over an hour, I finally received my food. However, to my disappointment, the tenders were cold, and the fries were even colder. It was disheartening to receive food that was not only late but also not at the right temperature.
To make matters worse, I was given a 6-piece classic honey lemon instead of my original order. There were only three other customers in the restaurant, all with small orders, so I was surprised by the lengthy wait time.
Additionally, I noticed some concerning hygiene practices. One of the employees was making food while talking on the phone about non-work-related matters and, notably, was not wearing gloves. This lack of attention to food safety standards is alarming and unacceptable.
Overall, my experience at Wingstop was disappointing due to the cold food, long wait time, and questionable hygiene practices. I hope they can improve their service and food quality in the future.
Atmosphere: 1
Food: 1
Service: 1
Love this location! Staff was friendly,location was clean and the professionalism was outstanding.Unlike other wing stops where staff looked rude and unkept,the people who worked on 7/6/2025 around 2pm hands down were amazing! I’ll be back!
Atmosphere: 5
Food: 5
Service: 5
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