Knott's Asian Cuisine
1935 Ortega St, Navarre
(850) 939-6950
Recent Reviews
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Food was okay. Pho was not that great Pho99 is definitely better. It took over an hour to get our food. We sat inside. Probably won't come again unless it's take out they seemed to focus 100% on take out orders.
Atmosphere: 1
Food: 3
Service: 2
food was good but out of the 4 of us 3 got sick...projectile vomiting and all that goes with it.
I would avoid this restaurant. I placed an order on their website at 4:55 pm and received a confirmation text stating it would be ready for pickup at 6:20 pm. However, at 5:44 pm, I got a follow-up text notifying me that my order was delayed until 6:55 pm. When I arrived at the restaurant at the updated time, I was told they don't accept DoorDash orders, even though they could see what I’d ordered and mistakenly mispronounced my name. They offered to start cooking my food at that point but said it would take at least another 25 minutes. I decided to cancel the order and requested a refund, but the cashier's tone was dismissive, asking me to "calm down." The person cooking, who seemed to be either a manager or owner, said she couldn’t cancel or refund my order and instructed me to contact DoorDash. I was also told the cancellation or refund couldn’t be processed that evening but she might be able to handle it the next morning.
The lack of clear communication and an efficient refund process was extremely frustrating. Better coordination between the restaurant and delivery platforms, as well as improved customer service, would be nice
Atmosphere: 1
Food: 3
Service: 1
Thank you for our Christmas dinner. We are grateful that you were open. The Pad-See-EW was good. The Sweet and Sour chicken was good too! Thank you
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Sweet & Sour Chicken
Places was dirty, smelled and they said it would be an 1 1/2 hours to be served when I was the only customer in the store, I will try one more time to see if it was an off day but not a good first visit.
Red curry is very good. They also will customize. We asked for something off menu but with ingredients I knew they had from the menu and they made it. Great customer service!
Food: 5
Service: 5
Food is great and so is the service is also really good especially when its busy and even with rude customers the waiters in the front are always nice. Love the cooks in the back they always make my orders perfect ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Thai Beef Salad, Pad Thai
We were visiting on vacation & tried out Knotts and it was so good. Now I’m sad that it was so good because I live 11 hours away. We had a summer roll, chicken pad Thai and beef Thai fried rice, all so good!! I recommend ordering extra sauce on the pad Thai, it’s so much better that way. I will add that the food did take 45 minute to be made but it’s a small operation. So please be patient, the food was worth it.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Pad Thai
Great prices and good food as always
Atmosphere: 5
Food: 5
Service: 5
Love this place. We always pick up from here when we're in Navarre. There's something for everyone. The Tom Yum soup and Drunken noodles are fantastic.
Food: 5
Service: 5
Recommended dishes: Thai Beef Salad, Pad Thai, Chicken Wings, Spring Rolls, Gyoza, Tom Yum, Pad See-EW
Restaurantji Recommends
One of the best Thai food in this area. I really like the service of this restaurant. Also the owner seems like a funny person. Love u P’Knott?
Atmosphere: 5
Food: 5
Service: 5
The food was really good,,,once we FINALLY got it. We ordered crab Rangoon for appetizer. They came out in a reasonable amount of time and were better than your average, fluffy with great filling, not hard and full of fake cream like other places.
Then the waiting began. Wife ordered sweet and sour chicken with white rice. I ordered drunken noodles with chicken. We placed the order at the same time as the appetizer, within 5 minutes of sitting down. I noticed other customers having to ask where their orders were, drinks, appetizers, condiments. At this point we were starting to wonder how long we'd been waiting. Soooo, I went to my Google time-line and looked up when we arrived so I wasn't just guessing. We had been waiting for 45 minutes. I went to the counter to request refills (nobody checked on us) and let the counter know how long we were waiting. There were three tables of two people waiting inside and take-out orders being called in and picked up. Not busy but not dead either. I got the excuse that they were working short. Fine,,,,
Wife's food came out at 55 minutes mine came out at 60. Hers was not hot,,,mine was really hot. Waitress never checked on us, and when she brought the second meal, I had to ask her to remove the appetizer plate that had been sitting there now for over 45 minutes, empty. The entire experience lasted 1 hour and 20 minutes from when we entered.
AND,,,,it cost $50 to get out for simple meals. BTW,,,the prices do not reflect the 3.99% increase if you use a card. You are told about it on the menu, but the prices are cash only prices. That's getting common down here, but be warned.
We live locally, but sadly won't be back. The food was good,,,,but the aggravation just wasn't'tworth it?
Atmosphere: 2
Food: 5
Service: 1
Recommended dishes: Sweet & Sour Chicken
We ordered delivery. Pad Thai, Pineapple Fried Rice, and Wonton soup. All we can say is WOW! This is our first time, and it won’t be our last. You always take a risk ordering takeout, but the order was 100% accurate and perfectly prepared.We will definitely order again.
Food: 5
Service: 5
Recommended dishes: Pad Thai, Pineapple Fried Rice
We really enjoy eating Knott’s. Food is always great. We can never go wrong with their Thai fried rice, pad woon sen, curry, or sesame chicken. 10/10.
Atmosphere: 4
Food: 5
Service: 5
Seems like it's a love or hate affair here. I personally think the food and service is On point.
Atmosphere: 5
Food: 5
Service: 5
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