Charleys Cheesesteaks and Wings

The workers are nice, it’s always clean, and I don’t usually have issues with my order. I had an issue with the manager/owner of the establishment. She should not be working in customer service. Even to loyal regulars, she does not seem to be there to please customers. Her attitude is horrid. I always pray she’s never there when I stop by. You’ll know who I’m talking about if you see her. “The customer is always right” is not her motto. She will gladly stand there and argue with you, then say, “This won’t be done again” if it needs to be remade. It seems like other people have had this issue, too, so maybe she should take the hint!!!! 2 stars knocked off for ruining my day and hence ruining my meal for me. Most of the sandwich is in the fridge.

Atmosphere: 5

Food: 5

Service: 3

We just picked up a mobile order this evening, and the woman at the drive thru around 9:30pm was an absolute sweetheart. We haven’t eaten the food yet, but even if it’s horrible, the service made up for it. Thank you for being a decent human, it’s hard to come by! :)

Atmosphere: 5

Food: 5

Service: 5

Me and my family had a great experience stopping by for lunch. If I could I would give 6 stars. Very clean place, delicious food, the food came very quick and the service was excellent! They really went above and beyond, even gave us a complimentary item to take out with us! Amazing service and treatment. Thank you so much!

Atmosphere: 5

Food: 5

Service: 5

This place was a must go, the food was very good and very filling and not that expensive

The food was great

we look everywhere for a good steak and cheese .. was very surprised to find it here !
very impressed !
great service as well !

Alwaya so friendly when i come in. Helpful with choice of food and the price is perfect. I have almost tried everything offered. I keep coming back because it's a great service and taste.

Wait is too long

Four of necessity

Great boneless and bone -in wings.. I haven't tried their sandwiches yet, but they look good. I like the BBQ and the Buffalo, Cajun rub ain't bad either.. recommend for wings, fries are average not bad but not great. I prefer crispy they're closer to steak fries, which is fine. I still eat them. $9.99 10 boneless and fries, not bad at all. I forgot which day but they offer .70 cent wings.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Sticks, Cheese Fries, Cheese Sauce

Got a couple of cheesesteaks and some wings from them and everything was really fresh and really good. I will be going back. They might look into getting bigger rolls because they do put a lot in there and they didn’t quite live up to the challenge. But it was still great tasting, just a little messy. The people that helped us were really very nice too.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Fries, Old School Cheesesteak

Yummy and friendly service

Atmosphere: 5

Food: 5

Service: 5

Stopped in for a buffalo chicken sandwich and it was delicious! Very clean and great service!

Atmosphere: 5

Food: 5

Service: 5

I put in an online order for curbside pickup, I got there 5 min before my food was to be ready, checked-in and proceeded to wait in my car for 20-25 min. Tried calling the "restraunt" and no one answered the phone. So, I went inside, and low and behold there was my food sitting on the counter not under a heat lamp or anything.So I spoke to the lady at the counter and expressed how upset I was, and about how now my food was going to be cold by the time I got home, she pulled out my cheese fries and said "see they are still hot" (they were luke warm) and then said she would remake my food. Well....the only thing that was remade were the fries. She handed my bag back to me telling me that she was giving me my original order and the "freshly made" food. And she also gave me 3 things for free fries (when you buy a cheese steak at regular price). I and then I discovered that the only thing that was remade were the fries. So I said something to her and she promised that my sandwich would still be hot...And low and behold.....my cheese steak was ice cold when I got home and the bread was mushy!

Atmosphere: 1

Food: 1

Service: 1

We were thinking about coming here for lunch. We changed our mind. You have far too many bad reviews.Really bad. If it was only a few I could overlook it. But you have far too many negative reviews. When you clean up your act let us know