Papa Johns Pizza
601 S Dixie Fwy, New Smyrna Beach
(386) 426-7272
Recent Reviews
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Good pies made-to-order
Atmosphere: 3
Food: 3
Service: 4
Only one lady working tonight. She was super friendly and helpful. Clean store good pizza
Atmosphere: 5
Food: 5
Service: 5
We've ordered from this location many times and have never had an issue with the food. This time, our pizzas just weren't very good. The "original" crusts were very thin and kind almost undercooked. The thin floppy crust felt like shrinkflation at work. One pizza was extremely sweet and it has never tasted like that before. Couldn't finish it. Not thrilled about the high price either. Going forward, I think there are better options out there.
Food: 2
Service: 3
Our pepperoni pizza was so incredibly sweet that we were unable to eat it. When I spoke to the 'manager', she adamantly repeated they don't use any ingredients that would taste like brown sugar. Well, I know very well they have a sweet roll type desert. Thank you so much management for showing no concern that your employees may be cross mixing ingredients.
Food: 2
I have ordered there twice through the papa jones app . Both times door dash delivered because they didn’t have any drivers. Second time my food was delivered they forgot my cheese sticks. I had to call back three times . The person on the phone couldn’t refund me my money for my cheese sticks. The second time I called back they couldn’t refund me because it was sent through door dash. I eventually got a full refund but not a great experience .
Food: 2
Service: 1
Well order extra garlic sauce ..well what do you know not there as usual..do people pay attention to orders..
Their boneless wings are more like chicken nuggets in some wing sauce.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pepperoni Pizza
Well order extra garlic sauce ..well what do you know not there as usual..do people pay attention to orders..
Take out of delivery from here only.
Everything is average about this poppa John's. If you don't expect a lot, you won't be too disappointed.
Wheelchair accessibility: There's a handicap spot, but uhhhh, that parking is not really, well, it's not that good of a parking lot.
Atmosphere: 3
Food: 3
Service: 3
It's a poppa John's so yo know, there you go.....
Atmosphere: 2
Food: 4
Service: 4
Restaurantji Recommends
Went for lunch during the week. Food was made pretty fast and was able to be I'm and out quickly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
I gave this place a second chance and they failed!!! I ordered extra cheese and got less than the normal amount. Half the toppings are smashed with bare spots. This place sucks and the CEO of the company needs to know that they’re ruining their name! Never again idiots!
Atmosphere: 1
Food: 1
Service: 1
stupied they switched it to a call center and the guy I couldn't understand him, there call center is out in the Philippines just like the t-mobile lol..... I used to order from there and would be excited because someone had papa, like last month went to a bday party amd was so happy and even tho I didn't wanna eat I still did. I hope they change it back because untill then I'm done and most of the people I know are also not into decrypting a phone call just to order a pizza and wings. Smh!!
Food: 5
It seems papa john's outsources the calls to a foreign country. The operator is reading from a script and the process just goes on for way too long. I'm trying to get off the phone with this person and they keep wanting to recap everything we've talked about. Did I mention that you start off with a robot? And then you get someone who's hard to understand from a foreign country. The whole process is a huge pain. And they ask you way too many questions. I just wish we could go back to the old days of someone answering the phone at the actual pizza shop that I'm going to pick up my pizza at.
Food: 5
Overpriced for two pizzas cashier is rude been to better papa johns before do not
Atmosphere: 1
Food: 1
Service: 1
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