The soda machine didn't have gas and they never told us
Karl Smith
This is not Spain. Please learn to speak English and then explain why your servers don't know what root beer is
Atmosphere: 1
Food: 1
Service: 1
Pavlo Barchuk
I am writing to express my deep disappointment and outrage at the state of your establishment. The lack of working toilets, hand washing facilities, and hand sanitizer is absolutely unacceptable, especially in the midst of a pandemic hazard. I understand that technical issues may arise, but the absence of basic amenities for visitors is a testament to your disregard for their health and comfort. People come to you to eat, but they also expect to be able to use the restroom and wash their hands. The lack of these amenities creates unsanitary conditions and can lead to the spread of disease. I urge you to take immediate action to address this issue. Repair the toilets, provide hand washing facilities, and install hand sanitizer dispensers. If you do not do so in the near future, I will be forced to contact the appropriate authorities to protect consumer rights. Thank you for your attention.
Service: 1
Michael Marchese
When a customer makes an order for " off the broiler ", he/she wants the meat cooked then. What Managers teach there employees is how to lie and hide the truth from the customer. Not a nice thing to teach, but they do. They take the pre cooked meat patties, put them ontop of the bottom side of the bun. They put it in the microwave to heat up the pre cooked patties. That make the meat very hot and the foolish customer feels it was just made, haha. A trick tought to employees, mostly youthful kids. That's great, teach them to lie and be decetful. I returned my whoper here 2x and tonight i was to busy to bring it back. One nice young man on the register made it for me fresh. Ive ordered off the broiler whoppers for 30 years. Tonight the very hot soft bun is a dead giveaway, . It burns your hand. When freshly made, only the meat gets hot, just cooked. Re heated whopper pattues taste like rubber. Burger king corporate should go here, find them doing it and fire the managers, right in front of the youthful staff. That would teach them not to lie. CORPORATE: Please fix your management.
Food: 1
Service: 1
Recommended dishes: Whopper
Angelica Torres Romero
It's perfect, the boys have a very good attitude, and they are very friendly And the food is always fresh and good.
Atmosphere: 5
Food: 5
Service: 5
Tania Morales
Bad service, all the tables dirty and they didn't want to clean the table, what were we going to use? Bad service, the truth is, and fight dirty.
Atmosphere: 1
Food: 3
Service: 1
Blake Ramone
Great service beautiful location friendly people that helped me in a timely manner and were very kind, thank you! Was here at 8:30 on Friday the 17th of January.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
Oscar Doble
They are quite fast and efficient in preparing orders, all thanks to the performance of their employees, despite the fact that some of them complain about irregularities in the payment of their salaries on time. I don't know about other points but this one happens and I have proof.
Service: 4
Dante Ramone
Alex was absolutely amazing to me and my brother and gave us the best customer service and kindness to you could ever ask for thank you so much Alex!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Sandwich, Burger, Bacon King
Date and time: Dec 14, 2024, around 10:30pm. There was a line of seven cars. It took them almost 20 minutes to serve us, we were the fifth. 2 cold chicken whooper jr and 2 semi-hot beef jr whooper. Hot fries, they were medium size (2). We paid a total of $17 dollars. It is expensive for 4 small hamburgers and two medium fries that really bring little. And the service is not good at all.
Atmosphere: 3
Food: 2
Service: 2
Chris C.
Ordered the whopper meal, and told the guy I wanted cheese and ketchup on the burger only. I then ordered a milkshake. He repeated my order back to me and I told him yes it was correct that I only wanted cheese and ketchup on the burger, so what he did was charge me for the entire meal and then only give me the burger and the milkshake because he understood that I only wanted The burger and the milkshake out of the entire combo meal that I paid for. What kind of idiot do you have to be to think that somebody would pay for an entire combo meal and only want the burger and the milkshake. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
BurZ 1349
Every time I get home from work around 2-5am and I order onion rings they never want to make them and give me fries instead, today it happened again... I will never order from here again. I hope someone can look into this and fix it. Horrible lazy staff
Food: 5
Service: 1
brian cahill
This burger king is run by employees who clearly do not care about their jobs, the fact that they are preparing food is disturbing. Either they get your order completely wrong, over charge you or forget items every, single, time. I vowed never to come back but I was hungry and in the Plaza. Shame on me for expecting any level of competence. This will be the last time they short change me, mess up my order, mess up my night. Check every item before leaving the drive though if you don't This establishment will not only forget items or give you incorrect ones, they also have an attitude when you tell them and may not even fix it, abhorrent behavior for anyone in hospitality, absolutely shamefull. You have one job, with like 8 items on the menu, either train your staff or find another line of work, whoever runs this location should feel like a failure. Thanks for another cheeseless, baconless burger that I payed extra for. Thanks for stealing 4 extra dollars, you guys are truly titans of industry (for anyone not picking up what I'm putting down that was complete sarcasm, the only Thanks I have is knowing I will never eat or order there again and hopefully if you read this you won't either). They don't deserve your business, plenty of other locations that actually care about the work they do, support those people not this lazy group of degenerates. If I could give 0 stars I would, even one start feels like to much credit given the consistent failures of this location. Save yourself the headache, just because it's close won't mean it's fast, and if it is it's probably not fresh, like half the burgers I've had in the past, like eating a hockey puck made of leather. These guys take junk food and turn into into trash food. Don't bother.
Sophisticated in the deepest part of the kitchen 🧑🍳
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper, Hamburger, Whopper, Sandwich, Burger, Onion Rings, Chicken Nuggets
The soda machine didn't have gas and they never told us
This is not Spain. Please learn to speak English and then explain why your servers don't know what root beer is
Atmosphere: 1
Food: 1
Service: 1
I am writing to express my deep disappointment and outrage at the state of your establishment. The lack of working toilets, hand washing facilities, and hand sanitizer is absolutely unacceptable, especially in the midst of a pandemic hazard.
I understand that technical issues may arise, but the absence of basic amenities for visitors is a testament to your disregard for their health and comfort.
People come to you to eat, but they also expect to be able to use the restroom and wash their hands. The lack of these amenities creates unsanitary conditions and can lead to the spread of disease.
I urge you to take immediate action to address this issue. Repair the toilets, provide hand washing facilities, and install hand sanitizer dispensers.
If you do not do so in the near future, I will be forced to contact the appropriate authorities to protect consumer rights.
Thank you for your attention.
Service: 1
When a customer makes an order for " off the broiler ", he/she wants the meat cooked then. What Managers teach there employees is how to lie and hide the truth from the customer. Not a nice thing to teach, but they do. They take the pre cooked meat patties, put them ontop of the bottom side of the bun. They put it in the microwave to heat up the pre cooked patties.
That make the meat very hot and the foolish customer feels it was just made, haha. A trick tought to employees, mostly youthful kids. That's great, teach them to lie and be decetful. I returned my whoper here 2x and tonight i was to busy to bring it back.
One nice young man on the register made it for me fresh. Ive ordered off the broiler whoppers for 30 years. Tonight the very hot soft bun is a dead giveaway, . It burns your hand. When freshly made, only the meat gets hot, just cooked. Re heated whopper pattues taste like rubber.
Burger king corporate should go here, find them doing it and fire the managers, right in front of the youthful staff. That would teach them not to lie.
CORPORATE:
Please fix your management.
Food: 1
Service: 1
Recommended dishes: Whopper
It's perfect, the boys have a very good attitude, and they are very friendly
And the food is always fresh and good.
Atmosphere: 5
Food: 5
Service: 5
Bad service, all the tables dirty and they didn't want to clean the table, what were we going to use? Bad service, the truth is, and fight dirty.
Atmosphere: 1
Food: 3
Service: 1
Great service beautiful location friendly people that helped me in a timely manner and were very kind, thank you! Was here at 8:30 on Friday the 17th of January.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
They are quite fast and efficient in preparing orders, all thanks to the performance of their employees, despite the fact that some of them complain about irregularities in the payment of their salaries on time. I don't know about other points but this one happens and I have proof.
Service: 4
Alex was absolutely amazing to me and my brother and gave us the best customer service and kindness to you could ever ask for thank you so much Alex!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger, Sandwich, Burger, Bacon King
Restaurantji Recommends
Top-notch
Atmosphere: 5
Food: 5
Service: 5
Date and time: Dec 14, 2024, around 10:30pm. There was a line of seven cars. It took them almost 20 minutes to serve us, we were the fifth. 2 cold chicken whooper jr and 2 semi-hot beef jr whooper. Hot fries, they were medium size (2). We paid a total of $17 dollars. It is expensive for 4 small hamburgers and two medium fries that really bring little. And the service is not good at all.
Atmosphere: 3
Food: 2
Service: 2
Ordered the whopper meal, and told the guy I wanted cheese and ketchup on the burger only. I then ordered a milkshake. He repeated my order back to me and I told him yes it was correct that I only wanted cheese and ketchup on the burger, so what he did was charge me for the entire meal and then only give me the burger and the milkshake because he understood that I only wanted The burger and the milkshake out of the entire combo meal that I paid for. What kind of idiot do you have to be to think that somebody would pay for an entire combo meal and only want the burger and the milkshake. This is ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Every time I get home from work around 2-5am and I order onion rings they never want to make them and give me fries instead, today it happened again... I will never order from here again. I hope someone can look into this and fix it. Horrible lazy staff
Food: 5
Service: 1
This burger king is run by employees who clearly do not care about their jobs, the fact that they are preparing food is disturbing. Either they get your order completely wrong, over charge you or forget items every, single, time. I vowed never to come back but I was hungry and in the Plaza. Shame on me for expecting any level of competence. This will be the last time they short change me, mess up my order, mess up my night. Check every item before leaving the drive though if you don't This establishment will not only forget items or give you incorrect ones, they also have an attitude when you tell them and may not even fix it, abhorrent behavior for anyone in hospitality, absolutely shamefull. You have one job, with like 8 items on the menu, either train your staff or find another line of work, whoever runs this location should feel like a failure. Thanks for another cheeseless, baconless burger that I payed extra for. Thanks for stealing 4 extra dollars, you guys are truly titans of industry (for anyone not picking up what I'm putting down that was complete sarcasm, the only Thanks I have is knowing I will never eat or order there again and hopefully if you read this you won't either). They don't deserve your business, plenty of other locations that actually care about the work they do, support those people not this lazy group of degenerates. If I could give 0 stars I would, even one start feels like to much credit given the consistent failures of this location. Save yourself the headache, just because it's close won't mean it's fast, and if it is it's probably not fresh, like half the burgers I've had in the past, like eating a hockey puck made of leather. These guys take junk food and turn into into trash food. Don't bother.
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