Me and my partner were standing at the counter, waiting for our order to be taken. When the cashier came, they took someone before us, okay whatever. We give our order. The cashier made a face because my partner didnt want cheese on his burger. My partner asked why the face and the cashier is like, who doesn't eat a burger with cheese. Mind you , my partner doesn't eat cheeseburgers. The cashier takes our order. It's correct on the receipt. We are watching the person make the burgers specifically for him, because he also asked for no onions. The person making the burger put onions on the burger. So they had to make it over. Because I was paying attention to his food, I was not paying attention to how my food was being made because I asked for cheese , no lettuce, no pickles, no onions. When I get to the table, I got everything I asked not to be on my burger and I didn't get my cheese. I was already feeling funny because the cashier skipped us, so I just ate my burger and we left. Never coming back. I prefer the burger king by my house because they pay attention. Mind you, we're watching the lady read the screen and she still made the burgers wrong.
Atmosphere: 3
Food: 1
Service: 1
alexandra croce
Always order from this location. Ladies at the drive thru window are nice.
Atmosphere: 5
Food: 5
Service: 5
Alexandre Milleck
Very yummy
Atmosphere: 5
Food: 5
Service: 5
Karlita Vanesa Rayo
I think the guy’s name was Oscar. He was very rude. Apparently, the bathrooms were locked, and they did not have a key for it????? Food was cold. Service was not the best. You asked for a burger with bacon you got no bacon in it because of the customer service you received about the bathroom. You didn’t even wanna go back over there to get your bacon. Because I was scared, they might spit on my food they give that kind of energy. Tables were dirty. Nobody seemed to want to clean at all trash on the floor. Pretty sure I won’t be back. I love Burger King and I thought since the new remodeling service will be top-tier. I guess I was mistaken.
Atmosphere: 2
Food: 2
Service: 1
Camel Ocola
Prices in BK are little higher little by little. If you are smart and little more time to take a seat better go to Flanigans or other place.
Atmosphere: 5
Food: 5
Service: 5
Zuleyka
Horrible customer service and the food comes out cold and very awful , I asked for everything out of the fryer and got everything cold and old and waited about 25 minutes to get my order in pieces very upsetting.! And also the boy that they have as a cashier is very ignorant doesn’t get the orders correct and won’t admit when wrong and manager very unprofessional in the sense that doesn’t know how to do her job at all
Food: 1
Service: 1
Charles Filay
Don’t waste your time doing the surveys for a free whopper on the back of the receipt. I went to store to redeem my reward and they declined it telling me “they don’t do that anymore”.
Atmosphere: 1
Food: 1
Service: 1
Tania Alcivar
GIORGIO SALERMO !! We will be very happy to welcome you to McDonald's, since this company has unfortunately prioritized its own things and prefers to keep employees and managers who do not care about customer service and prefer to opt for unprofessional staff.
Ariel
Hate this location. More talking that's why the wait always sooooo long, I hate this location and the small Spanish lady always walking around like she owns the facility, where's the crew from when this location opened.
Atmosphere: 1
Food: 1
Service: 1
Giorgio Salerno
Not prepared at all for 24 hrs. Took 45 for a meal in the driver throu. Never coming back. Hurrayyy McDonald’s
I tried calling to get the name of the employee who made my shake on 07/12 Around 11:20pm , but it seems like the restaurant has updated the number on google anywho I ordered through the drive though a Oreo milk shake and I emphasized for my shake to be made right because when I order from this location I always get more soft serve , to the point where I need a spoon and they always and I mean always skimp out on the main ingredient (the Oreos 😒). If I wanted soft serve I would’ve ordered just that . To the young lady who prepared my Oreo milk shake . Thank you ! Thank you for actually listening to the customer and satisfying the customer . The shake was creamy and the ratio was perfect.
Atmosphere: 3
Food: 5
Service: 5
kensley Leandre
The OVERNIGHT Crew. There was a young lady that was giving me the food. She was very rude when I told her that they got my order wrong and I show the receipt, that the order was wrong. She was being very disrespectful and very rude that I will never come back anymore. When I asked her to fix my food, she went ahead and just give me a refund and walked away.
Atmosphere: 1
Food: 1
Service: 1
KIMBER K
I'M HERE IN THE PARKING LOT AT THIS LOCATION LEAVING THIS REVIEW. I NEED CORPORATE NUMBER. YOUNG MAN AT THE DRIVE THRU WINDOW; CURLY HAIR WITH GLASSES AND LIGHT COMPLEXION IS VERY RUDE AND THREW ME MY ORDER. ALSO I ASKED FOR NO PICKLES AND THEY STILL ADDED PICKLES I SAID CHICKEN FRIES THEY GAVE ME REGULAR FRIED. I WANT MY $14.98 BACK.
Atmosphere: 1
Food: 1
Service: 1
Chris Laurent
Waste of time… I had my 30 min break trying to get some food and ended up spending 90 % of my break waiting in front of the register… which evidently.. I was never served… no. One addressed me not once till I walked out to return to work… thank you guys.. y’all doing a phenomenal job 🤌
Inaki Duranona
The burger patty is far superior compared to the competition. However, the service keeps getting worse. The preparation is increasingly careless, and the cleanliness is very poor and quite noticeable.
Me and my partner were standing at the counter, waiting for our order to be taken. When the cashier came, they took someone before us, okay whatever. We give our order. The cashier made a face because my partner didnt want cheese on his burger. My partner asked why the face and the cashier is like, who doesn't eat a burger with cheese. Mind you , my partner doesn't eat cheeseburgers. The cashier takes our order. It's correct on the receipt. We are watching the person make the burgers specifically for him, because he also asked for no onions. The person making the burger put onions on the burger. So they had to make it over. Because I was paying attention to his food, I was not paying attention to how my food was being made because I asked for cheese , no lettuce, no pickles, no onions. When I get to the table, I got everything I asked not to be on my burger and I didn't get my cheese. I was already feeling funny because the cashier skipped us, so I just ate my burger and we left. Never coming back. I prefer the burger king by my house because they pay attention. Mind you, we're watching the lady read the screen and she still made the burgers wrong.
Atmosphere: 3
Food: 1
Service: 1
Always order from this location. Ladies at the drive thru window are nice.
Atmosphere: 5
Food: 5
Service: 5
Very yummy
Atmosphere: 5
Food: 5
Service: 5
I think the guy’s name was Oscar. He was very rude. Apparently, the bathrooms were locked, and they did not have a key for it????? Food was cold. Service was not the best. You asked for a burger with bacon you got no bacon in it because of the customer service you received about the bathroom. You didn’t even wanna go back over there to get your bacon. Because I was scared, they might spit on my food they give that kind of energy. Tables were dirty. Nobody seemed to want to clean at all trash on the floor. Pretty sure I won’t be back. I love Burger King and I thought since the new remodeling service will be top-tier. I guess I was mistaken.
Atmosphere: 2
Food: 2
Service: 1
Prices in BK are little higher little by little. If you are smart and little more time to take a seat better go to Flanigans or other place.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service and the food comes out cold and very awful , I asked for everything out of the fryer and got everything cold and old and waited about 25 minutes to get my order in pieces very upsetting.! And also the boy that they have as a cashier is very ignorant doesn’t get the orders correct and won’t admit when wrong and manager very unprofessional in the sense that doesn’t know how to do her job at all
Food: 1
Service: 1
Don’t waste your time doing the surveys for a free whopper on the back of the receipt. I went to store to redeem my reward and they declined it telling me “they don’t do that anymore”.
Atmosphere: 1
Food: 1
Service: 1
GIORGIO SALERMO !! We will be very happy to welcome you to McDonald's, since this company has unfortunately prioritized its own things and prefers to keep employees and managers who do not care about customer service and prefer to opt for unprofessional staff.
Hate this location. More talking that's why the wait always sooooo long, I hate this location and the small Spanish lady always walking around like she owns the facility, where's the crew from when this location opened.
Atmosphere: 1
Food: 1
Service: 1
Not prepared at all for 24 hrs. Took 45 for a meal in the driver throu. Never coming back. Hurrayyy McDonald’s
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
I tried calling to get the name of the employee who made my shake on 07/12 Around 11:20pm , but it seems like the restaurant has updated the number on google anywho I ordered through the drive though a Oreo milk shake and I emphasized for my shake to be made right because when I order from this location I always get more soft serve , to the point where I need a spoon and they always and I mean always skimp out on the main ingredient (the Oreos 😒). If I wanted soft serve I would’ve ordered just that . To the young lady who prepared my Oreo milk shake . Thank you ! Thank you for actually listening to the customer and satisfying the customer . The shake was creamy and the ratio was perfect.
Atmosphere: 3
Food: 5
Service: 5
The OVERNIGHT Crew. There was a young lady that was giving me the food. She was very rude when I told her that they got my order wrong and I show the receipt, that the order was wrong. She was being very disrespectful and very rude that I will never come back anymore. When I asked her to fix my food, she went ahead and just give me a refund and walked away.
Atmosphere: 1
Food: 1
Service: 1
I'M HERE IN THE PARKING LOT AT THIS LOCATION LEAVING THIS REVIEW. I NEED CORPORATE NUMBER. YOUNG MAN AT THE DRIVE THRU WINDOW; CURLY HAIR WITH GLASSES AND LIGHT COMPLEXION IS VERY RUDE AND THREW ME MY ORDER. ALSO I ASKED FOR NO PICKLES AND THEY STILL ADDED PICKLES I SAID CHICKEN FRIES THEY GAVE ME REGULAR FRIED. I WANT MY $14.98 BACK.
Atmosphere: 1
Food: 1
Service: 1
Waste of time… I had my 30 min break trying to get some food and ended up spending 90 % of my break waiting in front of the register… which evidently.. I was never served… no. One addressed me not once till I walked out to return to work… thank you guys.. y’all doing a phenomenal job 🤌
The burger patty is far superior compared to the competition. However, the service keeps getting worse. The preparation is increasingly careless, and the cleanliness is very poor and quite noticeable.
Food: 3
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