Jada was great service was held professionally and she was really friendly too!
Atmosphere: 5
Food: 5
Service: 5
ItsKerine
Jada was such a good server.
Atmosphere: 5
Food: 5
Service: 5
Amiri Mcmillian
The food was very tasteful the server Jada was very nice
Atmosphere: 5
Food: 5
Service: 5
Lomar Lee
Jada service was great and the food was impeccable
Atmosphere: 5
Food: 5
Service: 5
noemi herm
Jada was a great. I enjoyed the food and service
Atmosphere: 5
Food: 5
Service: 5
Inaru Barbon
Kathy serves us every time and is the sweetest with the best customer service !
Atmosphere: 3
Food: 5
Service: 5
Ronald Mccray
Professional courteous
Atmosphere: 5
Food: 5
Service: 5
Sharon Johnson
Best service I’ve ever experienced at this location. I usually come here often and always request Katherine. She’s the best. Super friendly and she’s genuinely in love with what she does here. Also she just had a baby boy, if you guys happen to have her as a server, congratulate her please. She deserves it!
Atmosphere: 5
Food: 4
Service: 5
chris vega
Great customer service from Kathy. She's very polite and attentive to everyone she serves. Amazing
Server david was wonderful.. always great and happy to see him
Atmosphere: 5
Food: 5
Service: 5
Shannon Walkup
Food was delicious and Katherine was SUPER friendly with us and our two girls!
Atmosphere: 5
Food: 5
Service: 5
darius moore
Food was good, came out quick and with great customer service. David was great!!
Atmosphere: 5
Food: 5
Service: 5
Janiya Jean Louis
I visited this IHOP today at around 12:50 AM and had a very uncomfortable experience with a staff member named Helena.
When I walked in, I expected to be seated like the customers before me. Instead, Helena told me I had to pay first with no explanation. I thought this might be the restaurant’s policy, but shortly afterward I watched another couple walk in and they were seated immediately without being asked to pay upfront.
This inconsistency made me feel singled out and unsure why I was being treated differently.
When I ordered a Coke, Helena responded with a blunt ‘Pepsi,’ and when I repeated ‘Coke,’ she said, ‘We don’t have it,’ in a dismissive tone. After that, she forgot my drink entirely. I had to remind her at the counter to bring it.
The combination of being told to pay first, watching other guests get seated without prepayment, the dismissive tone, and the forgotten drink created an experience that felt unprofessional and unwelcoming.
I hope management looks into this and addresses it, because all customers should receive consistent and respectful service regardless of who they are or how they look. This experience did not reflect that.
Jada was great service was held professionally and she was really friendly too!
Atmosphere: 5
Food: 5
Service: 5
Jada was such a good server.
Atmosphere: 5
Food: 5
Service: 5
The food was very tasteful the server Jada was very nice
Atmosphere: 5
Food: 5
Service: 5
Jada service was great and the food was impeccable
Atmosphere: 5
Food: 5
Service: 5
Jada was a great. I enjoyed the food and service
Atmosphere: 5
Food: 5
Service: 5
Kathy serves us every time and is the sweetest with the best customer service !
Atmosphere: 3
Food: 5
Service: 5
Professional courteous
Atmosphere: 5
Food: 5
Service: 5
Best service I’ve ever experienced at this location. I usually come here often and always request Katherine. She’s the best. Super friendly and she’s genuinely in love with what she does here. Also she just had a baby boy, if you guys happen to have her as a server, congratulate her please. She deserves it!
Atmosphere: 5
Food: 4
Service: 5
Great customer service from Kathy. She's very polite and attentive to everyone she serves. Amazing
Atmosphere: 5
Food: 5
Service: 5
Katherine was friendly, positive and upbeat
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Katherine was great she was wonderful
Atmosphere: 5
Food: 5
Service: 5
Server david was wonderful.. always great and happy to see him
Atmosphere: 5
Food: 5
Service: 5
Food was delicious and Katherine was SUPER friendly with us and our two girls!
Atmosphere: 5
Food: 5
Service: 5
Food was good, came out quick and with great customer service. David was great!!
Atmosphere: 5
Food: 5
Service: 5
I visited this IHOP today at around 12:50 AM and had a very uncomfortable experience with a staff member named Helena.
When I walked in, I expected to be seated like the customers before me. Instead, Helena told me I had to pay first with no explanation. I thought this might be the restaurant’s policy, but shortly afterward I watched another couple walk in and they were seated immediately without being asked to pay upfront.
This inconsistency made me feel singled out and unsure why I was being treated differently.
When I ordered a Coke, Helena responded with a blunt ‘Pepsi,’ and when I repeated ‘Coke,’ she said, ‘We don’t have it,’ in a dismissive tone. After that, she forgot my drink entirely. I had to remind her at the counter to bring it.
The combination of being told to pay first, watching other guests get seated without prepayment, the dismissive tone, and the forgotten drink created an experience that felt unprofessional and unwelcoming.
I hope management looks into this and addresses it, because all customers should receive consistent and respectful service regardless of who they are or how they look. This experience did not reflect that.
Atmosphere: 1
Food: 1
Service: 1
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