McDonald's
11899 NW 7th Ave, North Miami
(305) 953-0612
Recent Reviews
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One of the better locations in the chain. Food always hot.
Atmosphere: 5
Food: 5
Service: 4
Terrible customer service!!! I placed an order online, and when I arrived at the store, they didn't have what I ordered! At first, they told me I had to order something else because they couldn't issue a refund. After wasting my time for quite a while (since what they offered as a substitute was something much cheaper than my original purchase), and since I was definitely not willing to accept the substitute, they finally agreed to give me a refund!
Not bad
I went to McDonald’s and when I got home to eat my food when I bid into my sandwich, I beat out this long piece of hair, which is really disgusting. I need to speak to someone on this matter because this is unacceptable if someone can please get back with me about this matter I will reg greatly appreciate it.
Atmosphere: 1
Food: 1
Service: 1
Biscuit was over cooked i other one mcmuffin and one Biscuit they service two Biscuit
Atmosphere: 3
Food: 2
Service: 5
The staff in this location are very friendly. Five stars to them.
Service: 5
Men restroom withoun soap! I reported that to manager, the answer was we ran out of it! The employees go to the restroom and “ do not wash their hands” cause they ran out of it!
They must close this store inmediatly!
Service: 1
The big girl with short orange hair always has the nastiest attitude every single time I come at night. Worse attitude. Wish I could give 0 stars.
Atmosphere: 1
Food: 3
Service: 1
The staff here is very welcoming, they are pleasant all the time and the food here is good and they make the best sweet tea 😁. The only error is drive through sometime take longer to take your order 😞, other than that I can't complain.
Atmosphere: 5
Food: 5
Service: 5
Horrible experience. the sandwich was scattered around the package. Waiting time was long .
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
Honestly don’t know how this location is still open. They have horrible service horrible food no matter if you go in and order or order online they’re both horrible this store should definitely close down if I could give zero stars I would because it’s absurd honestly. They never get my order right always missing items never have anything available
CLOSE THIS LOCATION ITS HORRIBLE
Atmosphere: 1
Food: 1
Service: 1
It's a horrible experience with this place. They never serve you well when you go to order something. Today I went to place an order for lunch, and they gave me everything else, but not what I ordered for myself. The reason they didn't charge for it was that they didn't charge for it. When you place an order, they never give you proper service.
Good service , fast drive thru lane
I haven't eaten there.
I had a terrible experience at this McDonald's. We ordered through the app for curbside pickup, but the app didn’t notify us that our order was ready. When we checked again, it showed our order under recent, but we couldn't confirm our spot number.
We decided to go inside the store to sort things out. However, we encountered three managers who clearly should not be in management positions. Instead of helping us, they argued that we hadn’t paid and wouldn’t give us our order until we confirmed it. We explained that there was no option on the app for us to confirm anything.
Rather than assist us, they began yelling and arguing. I eventually told them I would not leave without my food because we had shown them the mobile receipt and confirmed that the funds had been taken from our account. After calling their manager, they gave us our order no apology for the misunderstanding
These managers seemed more interested in arguing than resolving the situation. We were kind and didn’t want to escalate things, but it was frustrating. I urge you to improve your service. I have contacted corporate to file a complaint, and I will continue to do so until action is taken regarding all three of these managers.
Atmosphere: 1
Service: 1
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