Horrible service. Possibly worst ever. 3 biscuits dropped to the table never saw server again. Drink was glitter filled. Mad it clear not for me. Left on table untouched still was on bill. 1 and done for me. Not worth the trip.
Atmosphere: 2
Food: 5
Service: 1
Heidy Salguero
Good morning, I give you one star and if there was the option of giving you less than that I would do it, for the following reason, the last two times I have visited the restaurant have been terrible experiences, the previous time of the last time I went, It took them about 2 hours to bring a raw lobster, two hours the waiter looked at us that we needed help and passed by and he seemed not to be with him, the last time I went, the person who was in the lobby, terrible attention, and with a terrible attitude, not even saying hello, next they offer you some new drinks, which are horrible, they supposedly come in a promotion, there are 3 of them, they taste horrible, that's why it takes about 40 minutes to bring them, it took an hour to bring the breads more, and the other thing took about two hours to bring a horrible food, everything was overcooked, the broccoli, the pasta, the shrimp, a potato that looked old and dry, I mean they had prepared it a long time ago, In itself a horrible experience that I will never want to return again, so if you do not want the same thing to happen to you, do not visit this restaurant, too bad because my family and I, every time we had a special celebration this was ours favorite restaurant.
Atmosphere: 1
Food: 1
Service: 1
Laura Wolf
I came with my family last night. Viviana was our server. She was excellent. Very attentive. We didn't have to ask for refills not once.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster, Seafood
charles hall
My family and I went out for a dinner and arrive at 7:27pm , it’s currently 9:09 pm and yet to be served. The restaurant excuse was they have two party’s of twenty. I find this very poor excuse to serve paying customers. Terrible … just terrible
trenise neal
I went yesterday and there was nobody really in there, we had to wait 15 min to set, and wait another 20min and a waitress came took our drink order and disappeared, another 20min when we gotta ask questions where is our server, then another server comes and said she's gone for the day. No communication, and the new server slow as hell. I got there at 4:50pm and we didn't get out until 7:13. The food was cold and old. Absolutely horrible. Just close down if that's how the service is going to be. Not even management cares no one came to check. Straight garbage. I will never return!!!
Virginia Lafontant
Andy is amazing! I believe he is the manager and if he isn't he deserves to be. I had a horrible door dash experience and he was so great to help me during this process. His attention and assistance was top tier as door dash really dropped the ball with my delivery.
Service: 5
Kalle
First of all the we had to wait 40 minutes to get into the restaurant, then when we ordered the we also had to wait at least 20 minutes. When the food came 2 orders were wrong. For surf and turf the lobster was missing and we got mashed potatoes instead of a Salad. The food was good and the waiter was really nice.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Lobster Tail
Charles Garielle P
Vivian needs some help behind the bar. Even tho it was very slow, my food was really good very satisfied.
Atmosphere: 5
Food: 5
Service: 2
LaKesha Carter
Waste of money and time!! Waited 30 mins before the ONLY staffed waitress was able to came to table. Rose was super, sweet but overwhelmed-and rightfully so! Took FOREVER (close to an hour) for food to arrive at table. And the food was HOR??RI??BLE??!! Most of my food was thrown away. When brought to thre manager left to find discount code & never came back. Red Lobster's quality in food & service has plummeted so badly. Huge disappointment. Worst experience ever!!]
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Shrimp Alfredo, Lobster Tail, Seaside Shrimp Trio, Salmon New Orleans Full
Ric Leach
though the service was slow, especially on a Friday night, the server was friendly and accommodating when he did come to our table. my kids were pleased with their food, and we had a good time overall.
Bad service bad food it take 2 hours b4 you get your order . And u get the food cold. And the order not complete
Atmosphere: 1
Food: 1
Service: 1
Ch B
Bad service, incompetent staff.It's a shame for the price paid in this restaurant.We are annoying when we ask for something.
Atmosphere: 1
Food: 2
Service: 1
Sergey Litvinsky
The food is up to par, I liked everything as in the pictures, even better. I didn’t like the dirty beer glasses and the atmosphere inside, it felt like I was in a nursing home. No renovations have been done for a long time.
Atmosphere: 3
Food: 5
Service: 3
Rose Ternier
I want to say with this location being busy the service was great the general manager Sasha was on the floor running with her team I never seen that before general manager working so hard I can tell they are under new management Great team to come and seeKid-friendliness: They were great with the kidsWheelchair accessibility: Yes myself and family my mom was in a wheel chair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Deep Sea Lobsterita, Salad, Lobster Tail, Seafood
Judith Sy
Service are very very very poor. I even ask the other server that I need my drink but didn't bother to help me out to find my server. They been keeping passing by on me like that I didn't exist. Need to train this people it's not even busy that you could say actually I'm the only costumer in this area. Very disappointing and never to recommend to anyone. It's really terrible service and food is salty.
Horrible service. Possibly worst ever. 3 biscuits dropped to the table never saw server again. Drink was glitter filled. Mad it clear not for me. Left on table untouched still was on bill. 1 and done for me. Not worth the trip.
Atmosphere: 2
Food: 5
Service: 1
Good morning, I give you one star and if there was the option of giving you less than that I would do it, for the following reason, the last two times I have visited the restaurant have been terrible experiences, the previous time of the last time I went, It took them about 2 hours to bring a raw lobster, two hours the waiter looked at us that we needed help and passed by and he seemed not to be with him, the last time I went, the person who was in the lobby, terrible attention, and with a terrible attitude, not even saying hello, next they offer you some new drinks, which are horrible, they supposedly come in a promotion, there are 3 of them, they taste horrible, that's why it takes about 40 minutes to bring them, it took an hour to bring the breads more, and the other thing took about two hours to bring a horrible food, everything was overcooked, the broccoli, the pasta, the shrimp, a potato that looked old and dry, I mean they had prepared it a long time ago, In itself a horrible experience that I will never want to return again, so if you do not want the same thing to happen to you, do not visit this restaurant, too bad because my family and I, every time we had a special celebration this was ours favorite restaurant.
Atmosphere: 1
Food: 1
Service: 1
I came with my family last night. Viviana was our server. She was excellent. Very attentive. We didn't have to ask for refills not once.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Lobster, Seafood
My family and I went out for a dinner and arrive at 7:27pm , it’s currently 9:09 pm and yet to be served. The restaurant excuse was they have two party’s of twenty. I find this very poor excuse to serve paying customers. Terrible … just terrible
I went yesterday and there was nobody really in there, we had to wait 15 min to set, and wait another 20min and a waitress came took our drink order and disappeared, another 20min when we gotta ask questions where is our server, then another server comes and said she's gone for the day. No communication, and the new server slow as hell. I got there at 4:50pm and we didn't get out until 7:13. The food was cold and old. Absolutely horrible. Just close down if that's how the service is going to be. Not even management cares no one came to check. Straight garbage. I will never return!!!
Andy is amazing! I believe he is the manager and if he isn't he deserves to be. I had a horrible door dash experience and he was so great to help me during this process. His attention and assistance was top tier as door dash really dropped the ball with my delivery.
Service: 5
First of all the we had to wait 40 minutes to get into the restaurant, then when we ordered the we also had to wait at least 20 minutes. When the food came 2 orders were wrong. For surf and turf the lobster was missing and we got mashed potatoes instead of a Salad. The food was good and the waiter was really nice.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Lobster Tail
Vivian needs some help behind the bar. Even tho it was very slow, my food was really good very satisfied.
Atmosphere: 5
Food: 5
Service: 2
Waste of money and time!! Waited 30 mins before the ONLY staffed waitress was able to came to table. Rose was super, sweet but overwhelmed-and rightfully so! Took FOREVER (close to an hour) for food to arrive at table. And the food was HOR??RI??BLE??!! Most of my food was thrown away. When brought to thre manager left to find discount code & never came back. Red Lobster's quality in food & service has plummeted so badly. Huge disappointment. Worst experience ever!!]
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Shrimp Alfredo, Lobster Tail, Seaside Shrimp Trio, Salmon New Orleans Full
though the service was slow, especially on a Friday night, the server was friendly and accommodating when he did come to our table. my kids were pleased with their food, and we had a good time overall.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Bad service bad food it take 2 hours b4 you get your order . And u get the food cold. And the order not complete
Atmosphere: 1
Food: 1
Service: 1
Bad service, incompetent staff.It's a shame for the price paid in this restaurant.We are annoying when we ask for something.
Atmosphere: 1
Food: 2
Service: 1
The food is up to par, I liked everything as in the pictures, even better. I didn’t like the dirty beer glasses and the atmosphere inside, it felt like I was in a nursing home. No renovations have been done for a long time.
Atmosphere: 3
Food: 5
Service: 3
I want to say with this location being busy the service was great the general manager Sasha was on the floor running with her team I never seen that before general manager working so hard I can tell they are under new management Great team to come and seeKid-friendliness: They were great with the kidsWheelchair accessibility: Yes myself and family my mom was in a wheel chair
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New Deep Sea Lobsterita, Salad, Lobster Tail, Seafood
Service are very very very poor. I even ask the other server that I need my drink but didn't bother to help me out to find my server. They been keeping passing by on me like that I didn't exist. Need to train this people it's not even busy that you could say actually I'm the only costumer in this area. Very disappointing and never to recommend to anyone. It's really terrible service and food is salty.
Atmosphere: 1
Food: 1
Service: 1