Stopped by the place was completely closed at 7:40 , states they close at 8 . Employees sitting on benches inside with doors locked , great way to run your business .
Anton R.
Don't go here. They need to get their act together. Selling melted ice cream.... I think the AC was not working. Windows we're dirty.
Sean M.
I'm absolutely stunned at the lack of attention to detail. I placed an Uber Eats order on the 1st of June for two prepacked quarts and BOTH WERE INCORRECT! No answer when calling the store.
Mandi Tate
Just used Door Dash to get 2 Quarts of ice cream...I asked for Vanilla and Jamoca Almond Fudge. Instead I received Chocolate ice cream. It would have been nice to get a call if they didn't have Jamoca Almond Fudge available so I could have picked a different flavor. I don't like straight Chocolate ice cream.The number I called is not in service.
Whitney Price-Austin
Absolutely horrible!! Went there about 6pm to get ice cream for my family and I was going to pay with an $100 bill and the young Spanish guy with the glasses stated that he would not take my bill unless I was spending $30 or more because he didn’t have change. I asked him can he go over to Dunkin’ Donuts since they are connected if they have change and he stated no. He was extremely rude, arrogant, horrible customer service. He also called his manager which was another Spanish person who was extremely rude as well. Yelling over the phone telling him to kick us out and not to take our money. I have never felt so embarrassed with a room full of people as if my money wasn’t good enough. I don’t believe after a full shift and they close at 11pm why they didn’t have change for $100. I will never ever come back to this establishment again.
Brian Addeo
wow…. congrats owner/employees of this store. This is officially Floridas most 1 star rated baskin robbins…“listed as 24/7” go in at 9 am. order breakfast with a milkshake. (don’t judge). the cashier (lazy) literally says oh we don’t serve icecream yet, then asks the other (lazy) employees what time and no lie one said 11 am and another said 12 pm. PATHETIC.The laziest employees i have ever witnessed. literally scoop the icecream… and ring me up. it’s sad. really. who is the owner here i mean seriously get your store together. every single employee should be fired.the fact that you got cameras and nothing is changing. basically adds up to you as an owner not caring…. this store really is just horrible. horrible employees who don’t care don’t work doing customer service if you have no customer service skills DUHHHH.PS: went to sunrise store. no questions asked made my milkshake like always and gave A+ customer service.
Mark G
Great BR. A very large store connected to a DD. It’s new and has everything R can offer. The most important thing. The employees know what they are doing. The actual can make a milk shake or cappuccino blast. The cakes are delicious / fresh. If you want something written on it, that’s not a problem. They also have tons of flavors of ice cream cakes in stock.
Peter Handsome
Ghetto establishmentThe Anglo Saxon Ginger white dude is real Slow like A.D.D slow
Krire Shin
Older lady who seemed annoyed I wanted ice cream. None of the flavors were labeled (and definitely not even close to 31) and she couldnt tell me what half the flavors were. Many looked like they had melted and resolidified. I got one scoop of what she told me was vanilla. She gave me a fork and said she didnt have spoons. Ice cream does not taste like vanilla, has a tang like cheesecake. This place should just be a dunkin donuts if they cant be bothered to run the baskin robbin side properly
Alice Oriol
Says closed at 11pm, but it's 7h58pm and she closed the door right in front of me. I'm so upset ?
This shop has very bad service. The lady brought the melting ice cream to sell. Didn't say sorry back to us. Bad manners.
Catherine Sewell
I am still waiting on my order to be canceled on Doordash! I waited 40 minutes and received tracking information only to be told that they don't have the material! ....very poor service!!
MMM Biggest Frank
Google My Business details show that Dunkin' Donuts is open until 10:00 p.m. Unfortunately, no one's to be found at 6:55 in the evening.
L D.
Went in for a milkshake, and the lady at the front kept saying they had no flavors left. It was 4:30pm on a Thursday. How can there be nothing left? They're supposedly open until 10pm.
beau Hills
Delicious shakes!! Good prices and lots of flavors
Stopped by the place was completely closed at 7:40 , states they close at 8 . Employees sitting on benches inside with doors locked , great way to run your business .
Don't go here. They need to get their act together. Selling melted ice cream.... I think the AC was not working. Windows we're dirty.
I'm absolutely stunned at the lack of attention to detail. I placed an Uber Eats order on the 1st of June for two prepacked quarts and BOTH WERE INCORRECT! No answer when calling the store.
Just used Door Dash to get 2 Quarts of ice cream...I asked for Vanilla and Jamoca Almond Fudge. Instead I received Chocolate ice cream. It would have been nice to get a call if they didn't have Jamoca Almond Fudge available so I could have picked a different flavor. I don't like straight Chocolate ice cream.The number I called is not in service.
Absolutely horrible!! Went there about 6pm to get ice cream for my family and I was going to pay with an $100 bill and the young Spanish guy with the glasses stated that he would not take my bill unless I was spending $30 or more because he didn’t have change. I asked him can he go over to Dunkin’ Donuts since they are connected if they have change and he stated no. He was extremely rude, arrogant, horrible customer service. He also called his manager which was another Spanish person who was extremely rude as well. Yelling over the phone telling him to kick us out and not to take our money. I have never felt so embarrassed with a room full of people as if my money wasn’t good enough. I don’t believe after a full shift and they close at 11pm why they didn’t have change for $100. I will never ever come back to this establishment again.
wow…. congrats owner/employees of this store. This is officially Floridas most 1 star rated baskin robbins…“listed as 24/7” go in at 9 am. order breakfast with a milkshake. (don’t judge). the cashier (lazy) literally says oh we don’t serve icecream yet, then asks the other (lazy) employees what time and no lie one said 11 am and another said 12 pm. PATHETIC.The laziest employees i have ever witnessed. literally scoop the icecream… and ring me up. it’s sad. really. who is the owner here i mean seriously get your store together. every single employee should be fired.the fact that you got cameras and nothing is changing. basically adds up to you as an owner not caring…. this store really is just horrible. horrible employees who don’t care don’t work doing customer service if you have no customer service skills DUHHHH.PS: went to sunrise store. no questions asked made my milkshake like always and gave A+ customer service.
Great BR. A very large store connected to a DD. It’s new and has everything R can offer. The most important thing. The employees know what they are doing. The actual can make a milk shake or cappuccino blast. The cakes are delicious / fresh. If you want something written on it, that’s not a problem. They also have tons of flavors of ice cream cakes in stock.
Ghetto establishmentThe Anglo Saxon Ginger white dude is real Slow like A.D.D slow
Older lady who seemed annoyed I wanted ice cream. None of the flavors were labeled (and definitely not even close to 31) and she couldnt tell me what half the flavors were. Many looked like they had melted and resolidified. I got one scoop of what she told me was vanilla. She gave me a fork and said she didnt have spoons. Ice cream does not taste like vanilla, has a tang like cheesecake. This place should just be a dunkin donuts if they cant be bothered to run the baskin robbin side properly
Says closed at 11pm, but it's 7h58pm and she closed the door right in front of me. I'm so upset ?
Restaurantji Recommends
This shop has very bad service. The lady brought the melting ice cream to sell. Didn't say sorry back to us. Bad manners.
I am still waiting on my order to be canceled on Doordash! I waited 40 minutes and received tracking information only to be told that they don't have the material! ....very poor service!!
Google My Business details show that Dunkin' Donuts is open until 10:00 p.m. Unfortunately, no one's to be found at 6:55 in the evening.
Went in for a milkshake, and the lady at the front kept saying they had no flavors left. It was 4:30pm on a Thursday. How can there be nothing left? They're supposedly open until 10pm.
Delicious shakes!! Good prices and lots of flavors