Staff was moving very slowly in completing order as well as understanding what I ordered. One young man got order wrong even after I repeated it several times: no onions,no cheese! Had to wait on fries which should have been ready due to it being busy at drive thru.
Atmosphere: 3
Service: 2
Recommended dishes: Impossible Whopper
Kate Benzant
This one is for you manager “ Aiden” Came through the drive thru tonight, immediately got attitude from black dude with red and black dreads. We didn’t say anything about it figuring he may have been having a bad night. After waiting a while, we finally get to the window and I asked for buffalo sauce and of course didn’t get any because they didn’t put it in the bag, the usual. After 10 minutes of having the food I realized my burger had tomato on it, after I asked for none. I called and spoke with Aiden who of course also had an attitude, Aiden if you don’t like your job leave mamas. It’s time.
I proceed to tell her about the attitude we got at the speaker, the no sauce which wasn’t a big deal to me, and the tomato’s and asked if I can get a remake tomorrow because we are already 10 minutes out. She states “ no I can do it now if you come back” I said no I’m not turning back . I let her know I would be calling tomorrow morning to speak with a better manager who doesn’t mind their job. She said okay and hangs up. No wonder y'all have 1.0 stars. Sad. Get a new job if you don’t like this one, it’s not our fault you feel that way, we bring in the money. Remember that. I’ll see yall tomorrow :) in person.
Atmosphere: 1
Food: 1
Service: 1
Akeem Richins
WHY ARE YALL SO SLOW. 20 minutes for a chicken wrap with one car ahead of me. This BK is the worst
Ricky
Not sure where the adults are at this place. Just a bunch of kids too busy doing everything but their job. Took forever to a burger and the place was empty. The young lady standing and hiccuping with her mouth wide open all over the food was an added bonus.
Atmosphere: 1
Food: 2
Service: 1
Rachel Hart
This is the worst burger king ever. They are always slow and rude!
Service: 1
Rick Naspretto
Food and service was good tonight but cleanliness is not very good. Soda machine area and every table was dirty.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Onion Rings
Michael Collins
I don't know how the food was we had 3 people in the car that wanted and they would only do 2 orders per car. Know how does that make sense not only did u lose money I had to go somewhere else. Stupidest thing I have ever heard.
Atmosphere: 1
Service: 1
Nicolas Laverde
I am extremely disappointed with both Burger King and DoorDash for my terrible experience. I spent over $60, only to have half my order missing. This was a complete letdown, and to make matters worse, neither Burger King nor DoorDash showed any accountability. Despite reaching out multiple times to resolve this issue, they refused to reimburse me for the missing food.
Not only did we not get to enjoy the meal we paid for, but we were also treated poorly by customer service. It felt like they didn’t care about making it right, leaving me feeling robbed. I expected better from both companies, especially given the price I paid. This experience has made me seriously reconsider using DoorDash and Burger King.
Atmosphere: 1
Food: 1
Service: 1
Heriberto Collazo
Went to drive through I asked for a bacon croissant and a sausage croissant they repeated it on the speaker and they repeated it on the window I opened the bag and it had one overly microwaved sandwich and one regular both bacon and the one that was overly microwaved had one of the saddest most soggiest most depressing singular pieces of bacon I've ever seen in my life, the audacity. I also tried to call the store and nobody picked up.
The lady April and another lady at the counter would not give us cream to go to fix our own coffee, said we needed to bring all the coffees back in. Then she gave us sausage egg and cheese and we ordered 2 each of bacon egg and cheese. She said we ordered ham. We only ordered two No. 1 & Two No. 2. Showed her receipt and she had bad attitude and threw sandwiche away. Asked for more ketchup and she gave us two for 4 hash browns. Asked if we could have more and she said 2. Her and the other Lady was most miserable. First time we have experienced anything like this. Will not go again. So sad that they were miserable. Will pray for them, should be thankful to have a good job. 8:45 am Monday.
Atmosphere: 5
Food: 1
Service: 1
pro gamer 30
Today, me and my family had the worst fast food experience at the Burger King located at 7801 SW HWY 200 in Ocala. We ordered 4 your way meals with whopper Jr's. We were dining in and we noticed we were missing the whopper Jr's. My oldest son went to the counter and nicely notified the manager, April (if that is her real name) that we were missing the whopper Jr's. She rudely asked my son why did he waited 10 minutes to notify he was missing the whopper Jr's when we just got our food. She did not give us the missing whopper Jr's. My husband got up and went to the counter and ask for the missing food and she ignored him. She accused us to be liars. We are definitely not going to visit that location ever again!
Maria Peralta
I just want to know how they have a manager with short hair and acne marks. (Sorry for the description but I don't know her name).That woman always serves with a bad attitude. The last time I ordered a meal and I knew that something was going to be missing because she does it to annoy people specially Latinos.I made the observation but she replied that she wouldn't change the meal and that I should leave and never come back. I will never go back to that place and I do not recommend it.
A B
Poor service rude and wouldn’t help poor app service and couldn’t accommodate it. Anit my fault ur and let me again say ur system is down I can’t order with convenience to get my deal couldn’t even just nothing just sorry rude people!
Atmosphere: 1
Food: 1
Service: 1
Miguel Rivero
Location full of rude employees. They seem extremely angry at the customers for their own shortcomings in life, even though we are just there to spend money and keep them employed. 0\10 would not recommend.
Staff was moving very slowly in completing order as well as understanding what I ordered. One young man got order wrong even after I repeated it several times: no onions,no cheese! Had to wait on fries which should have been ready due to it being busy at drive thru.
Atmosphere: 3
Service: 2
Recommended dishes: Impossible Whopper
This one is for you manager “ Aiden”
Came through the drive thru tonight, immediately got attitude from black dude with red and black dreads. We didn’t say anything about it figuring he may have been having a bad night. After waiting a while, we finally get to the window and I asked for buffalo sauce and of course didn’t get any because they didn’t put it in the bag, the usual. After 10 minutes of having the food I realized my burger had tomato on it, after I asked for none. I called and spoke with Aiden who of course also had an attitude, Aiden if you don’t like your job leave mamas. It’s time.
I proceed to tell her about the attitude we got at the speaker, the no sauce which wasn’t a big deal to me, and the tomato’s and asked if I can get a remake tomorrow because we are already 10 minutes out. She states “ no I can do it now if you come back” I said no I’m not turning back . I let her know I would be calling tomorrow morning to speak with a better manager who doesn’t mind their job. She said okay and hangs up. No wonder y'all have 1.0 stars. Sad. Get a new job if you don’t like this one, it’s not our fault you feel that way, we bring in the money. Remember that. I’ll see yall tomorrow :) in person.
Atmosphere: 1
Food: 1
Service: 1
WHY ARE YALL SO SLOW. 20 minutes for a chicken wrap with one car ahead of me. This BK is the worst
Not sure where the adults are at this place. Just a bunch of kids too busy doing everything but their job. Took forever to a burger and the place was empty. The young lady standing and hiccuping with her mouth wide open all over the food was an added bonus.
Atmosphere: 1
Food: 2
Service: 1
This is the worst burger king ever. They are always slow and rude!
Service: 1
Food and service was good tonight but cleanliness is not very good. Soda machine area and every table was dirty.
Atmosphere: 2
Food: 4
Service: 4
Recommended dishes: Onion Rings
I don't know how the food was we had 3 people in the car that wanted and they would only do 2 orders per car. Know how does that make sense not only did u lose money I had to go somewhere else. Stupidest thing I have ever heard.
Atmosphere: 1
Service: 1
I am extremely disappointed with both Burger King and DoorDash for my terrible experience. I spent over $60, only to have half my order missing. This was a complete letdown, and to make matters worse, neither Burger King nor DoorDash showed any accountability. Despite reaching out multiple times to resolve this issue, they refused to reimburse me for the missing food.
Not only did we not get to enjoy the meal we paid for, but we were also treated poorly by customer service. It felt like they didn’t care about making it right, leaving me feeling robbed. I expected better from both companies, especially given the price I paid. This experience has made me seriously reconsider using DoorDash and Burger King.
Atmosphere: 1
Food: 1
Service: 1
Went to drive through I asked for a bacon croissant and a sausage croissant they repeated it on the speaker and they repeated it on the window I opened the bag and it had one overly microwaved sandwich and one regular both bacon and the one that was overly microwaved had one of the saddest most soggiest most depressing singular pieces of bacon I've ever seen in my life, the audacity. I also tried to call the store and nobody picked up.
The place is trash
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
The lady April and another lady at the counter would not give us cream to go to fix our own coffee, said we needed to bring all the coffees back in. Then she gave us sausage egg and cheese and we ordered 2 each of bacon egg and cheese. She said we ordered ham. We only ordered two No. 1 & Two No. 2. Showed her receipt and she had bad attitude and threw sandwiche away. Asked for more ketchup and she gave us two for 4 hash browns. Asked if we could have more and she said 2. Her and the other Lady was most miserable. First time we have experienced anything like this. Will not go again. So sad that they were miserable. Will pray for them, should be thankful to have a good job. 8:45 am Monday.
Atmosphere: 5
Food: 1
Service: 1
Today, me and my family had the worst fast food experience at the Burger King located at 7801 SW HWY 200 in Ocala. We ordered 4 your way meals with whopper Jr's. We were dining in and we noticed we were missing the whopper Jr's. My oldest son went to the counter and nicely notified the manager, April (if that is her real name) that we were missing the whopper Jr's. She rudely asked my son why did he waited 10 minutes to notify he was missing the whopper Jr's when we just got our food. She did not give us the missing whopper Jr's. My husband got up and went to the counter and ask for the missing food and she ignored him. She accused us to be liars. We are definitely not going to visit that location ever again!
I just want to know how they have a manager with short hair and acne marks. (Sorry for the description but I don't know her name).That woman always serves with a bad attitude. The last time I ordered a meal and I knew that something was going to be missing because she does it to annoy people specially Latinos.I made the observation but she replied that she wouldn't change the meal and that I should leave and never come back. I will never go back to that place and I do not recommend it.
Poor service rude and wouldn’t help poor app service and couldn’t accommodate it. Anit my fault ur and let me again say ur system is down I can’t order with convenience to get my deal couldn’t even just nothing just sorry rude people!
Atmosphere: 1
Food: 1
Service: 1
Location full of rude employees. They seem extremely angry at the customers for their own shortcomings in life, even though we are just there to spend money and keep them employed. 0\10 would not recommend.
Atmosphere: 1
Food: 1
Service: 1
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